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Unum Reviews

Updated Sep 20, 2023

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Found 1,639 of over 2K reviews
68% Recommend to a Friend
Unum President and Chief Executive Officer Rick McKenney
87% Approve of CEO

Found 1,640 of over 2K reviews

Recommend to a Friend
Approve of CEO
Unum President and Chief Executive Officer Rick McKenney
Rick McKenney
101 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Management has no experience doing they job they are in charge of.(in 54 reviews)
  • "Bad training and no down time(in 38 reviews)
  • "some bad managers throughout my years there(in 38 reviews)
  • "Upper management is invisible and I was actually reprimanded once for presenting an idea and not clearing it with my manager first because she wanted to so(in 21 reviews)
  • "Poor leadership often led to conflicting department goals(in 20 reviews)

Ratings by Demographics

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    1. 4.0
      Mar 9, 2023
      Current Employee, more than 5 years
      Portland, ME
      CEO Approval
      Business Outlook


      2022 was a great year for Unum's growth. In addition to record sales, the company is on the digital bandwagon and is seeing great progress towards being a more modern company. Unum also made investments in it's people through a market review of many positions resulting in salary adjustments up for many. They also offered special incentives like stock grants to ensure key staff are retained. The annual performance based incentive bonus paid out at 150% this month. There is also opportunity for career growth, though more of it seems to be at the AVP and up level.


      In recent months Unum has doubled down on its flex policy (work from home 3 days/in office 2 days a week) and will start tracking and reporting to managers when employees badge in/out of the office. The in-office requirement is positioned as a collaborative/engagement play but it feels like there are more reasons not being articulated...perhaps an outdated way of thinking about work and a desire for greater control. Given the record year Unum had in 2022, this position feels tone deaf to the trends in the working world. The empty office buildings show that the desire of many of its employees is to work from home.


      Thank you for taking the time to share your experience on Glassdoor. It means a lot to us to hear that you have been with us for more than 5 years and continue to see opportunity for both company and personal growth. Being a hybrid company, we strive to capitalize on both the benefits of in-person interactions that happen at our offices and the flexibility of working from home. The right balance of in-office and remote work allow us to support customers and each other.

      1. 5.0
        Aug 7, 2023
        Underwriting Assistant
        Current Employee, more than 1 year
        Chattanooga, TN
        CEO Approval
        Business Outlook


        Treat employees extremely well. A great work/life balance. Management gets to know employees as people and as a professionals


        The pay could be a bit better

      2. Join the Unum team
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      Viewing 1 - 10 of 1,640 Reviews

      Unum Reviews FAQs

      Unum has an overall rating of 3.8 out of 5, based on over 1,788 reviews left anonymously by employees. 68% of employees would recommend working at Unum to a friend and 69% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Unum. This rating has improved by 1% over the last 12 months.

      68% of Unum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Unum 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Unum to be coworkers, career development, benefits and the cons to be workplace, culture, management.

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


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      What are people’s thoughts on those personality and logic tests some companies made you do as part of the hiring process? I frankly don’t like them. I understand if the test is for people who more technical but for roles leaning more creative or ideas based - I don’t understand how patterns I’m forced to review in a short time tells them I’m worth it to get the Hiring manager round. One asked me 50 ques in 15 min. And they never tell how you did on the tests


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      1 Comment

      Glassdoor has 1,788 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.