Unum Reviews | Glassdoor

Unum Reviews

Updated June 20, 2017
408 reviews

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3.6
Star Star Star Star Star
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Rick McKenney
6 Ratings

408 Employee Reviews

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Pros
  • Most areas see the need to help employees with work-life balance (in 38 reviews)

  • Strong, healthy company with great benefits (in 51 reviews)

Cons
  • Micro-management, unrealistic workloads, non-existant work-life balance (in 8 reviews)

  • Senior Management does NOT care about employees (in 11 reviews)

More Pros and Cons

  1. "DBS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DBS in Portland, ME
    Current Employee - DBS in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum (More than a year)

    Pros

    Pay. Vacation time. Wonderful directors willing to help you move up if you are motivated.

    Cons

    Small work areas. Large caseloads.


  2. "Best company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than 5 years)

    Pros

    I have never seen a company focus so heavily on their people both in their purpose, practice and dialogue. This company has truly made profound shifts across the last 5 years to be more customer oriented, develop talent from within and be transparent.

    Cons

    I encourage the leadership team to consider other options instead of outsourcing. We also really need to make more meaningful progress in our IT efforts.

  3. Helpful (5)

    "What was once a great company has really gone downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Unum full-time

    Pros

    Excellent benefits, great people who really care, great location, covered parking, good room for advancement for mid/entry career level folks (not so much for Management/Director level)

    Cons

    Unum used to be a wonderful place to work. Management was truly invested in developing people, and you saw it in the way the people cared about their work. In recent years there has been a shift: do more with less. This isn't so surprising given the nature of corporate America these days, but Unum seemed so immune to it for so long. They now have an open work space environment (read: no privacy), every transaction is measured, scored and analyzed to see if there is a better, faster, more efficient way to do it, and people are tossed aside if they don't measure up, even if they've been with the company for 30+ years. I get it, as a Manager you have to manage the business the best & most efficient way you can - but as an employee and as a human, it really, really stinks. I am so glad that I left when I did.

    Advice to Management

    You have to do what you have to do, but I wish there was a better way to respect the incredible tenure of your staff while ushering in the wave of the future. Don't lose them, they are still valuable.


  4. "Sr. Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than 10 years)

    Pros

    Culture, Diversity, Career Development Opportunities, Sense of Purpose, Work-Life Balance

    Cons

    There are no cons to working at Unum Group


  5. Helpful (1)

    "Sales Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in King of Prussia, PA
    Former Employee - Sales Coordinator in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Unum full-time (More than 5 years)

    Pros

    Great benefits and people and loved my duties

    Cons

    They eliminated our positions forcing us out of the company


  6. "Marketing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in San Diego, CA
    Current Employee - Marketing Consultant in San Diego, CA

    I have been working at Unum full-time (More than a year)

    Pros

    Great benefits and great people!
    Successful company with up-and-coming technology initiatives
    Always trying new processes to be better competitors in the industry

    Cons

    If you're not willing to relocate to the home office there is very little room for growth in the field offices
    "Old school" culture


  7. Helpful (4)

    "Great Team of Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Unum full-time (More than 10 years)

    Pros

    Well established and highly recognized company in the communities where they have significant operations as well as in the Employee Benefits market place. There are lots of great people working there who are a true joy to work with who always want to do a great job and deliver high quality results for the company.

    Cons

    They are challenged to figure out how to truly move forward to modernize the company behind the scenes. Lots of energy, great strategic ideas and plans that are poorly executed and usually never completed due to lack of patience and micromanaging teams of experts who feel like they're not listened to and feel not listened to.

    Advice to Management

    Management needs to set the vision and attainable goals while allowing the teams responsible for delivering on those results to self manage themselves without constant micro management by upper management.

  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Specialist in Portland, ME
    Current Employee - Underwriting Specialist in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than a year)

    Pros

    Flexible work schedules allow for potential 4 day weeks and work at home arrangements

    Cons

    Starting salary could be higher to better retain new employees


  9. Helpful (1)

    "Unum"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chattanooga, TN
    Former Employee - Anonymous Employee in Chattanooga, TN

    I worked at Unum full-time (More than 10 years)

    Pros

    committed to job training and professional development; gives back to the community and communicates/shares volunteer opportunities in the community;

    Cons

    outsourcing will continue, no job security; not much opportunity for vertical job growth/promotion; says they are hiring but most of the new jobs will be in the contact/call centers which are low paying positions.


  10. "Senior ETL"

    Star Star Star Star Star
    Current Employee - Senior Consultant in Hillsborough, NJ
    Current Employee - Senior Consultant in Hillsborough, NJ

    I have been working at Unum full-time (More than 10 years)

    Pros

    good to work here. Nice experience

    Cons

    nothing to say as of now


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