Unum Reviews | Glassdoor

Unum Reviews

Updated April 27, 2017
393 reviews

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3.5
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Rick McKenney
6 Ratings

393 Employee Reviews

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Pros
  • Most areas see the need to help employees with work-life balance (in 36 reviews)

  • Strong, healthy company with great benefits (in 49 reviews)

Cons
More Pros and Cons

  1. "Unum"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chattanooga, TN
    Former Employee - Anonymous Employee in Chattanooga, TN

    I worked at Unum full-time (More than 10 years)

    Pros

    committed to job training and professional development; gives back to the community and communicates/shares volunteer opportunities in the community;

    Cons

    outsourcing will continue, no job security; not much opportunity for vertical job growth/promotion; says they are hiring but most of the new jobs will be in the contact/call centers which are low paying positions.


  2. "Senior ETL"

    Star Star Star Star Star
    Current Employee - Senior Consultant in Hillsborough, NJ
    Current Employee - Senior Consultant in Hillsborough, NJ

    I have been working at Unum full-time (More than 10 years)

    Pros

    good to work here. Nice experience

    Cons

    nothing to say as of now


  3. Helpful (1)

    "Unum review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Current Employee - Anonymous Employee in Portland, ME

    I have been working at Unum full-time

    Pros

    talented dedicated people, opportunity to move to different jobs

    Cons

    Given size of company hard to make changes due to complexity of systems and organization

    Advice to Management

    Experience is highly dependent upon manager. Some managers are not suited for role.


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  5. "Company that cares about people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portland, ME
    Current Employee - Manager in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than 8 years)

    Pros

    Top notch benefits, career growth opportunities, employee driven innovation, employee recognition, community involvement.

    Cons

    More diversity in senior leadership.

    Advice to Management

    More women in senior leadership.


  6. "Top Management is not focused on long-term goals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Short Term Disability Benefits Specialist in Glendale, CA
    Current Employee - Short Term Disability Benefits Specialist in Glendale, CA
    Recommends
    Positive Outlook

    I have been working at Unum full-time (More than a year)

    Pros

    Flexible hours, decent pay, interesting work, great benefits, co-workers are chill

    Cons

    The work can get boring sometimes, denying people is no fun. Not very many opportunities for growth in the Glendale site.

    Advice to Management

    They don't seem to care about growing the company or growing individuals. They care about cutting costs and the bottom line only. My advise would be to understand that taking care of the company's long term health is not always the cheapest option.


  7. "Good company to work for overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than a year)

    Pros

    Generous PTO time, decent benefits, laid back corporate atmosphere (okay to have visible tattoos, obviously dyed hair, etc. and jeans), very often promotes from within

    Cons

    pace of big/structural changes, bad for trying to maintain work life/balance in high-volume departments


  8. Helpful (3)

    "Miserable Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Unum full-time (More than 3 years)

    Pros

    PTO, Insurance, location, cafeteria, peers

    Cons

    NO life-balance, micro-managers- treat you like 5 year olds - don't make your manager mad, because they will make your life miserable!

    Advice to Management

    Treat your employees like educated professional adults. Majority come in, want to do their jobs and have a life! Quit making the environment so miserable - and back up your promise for Work/Life balance!!!


  9. Helpful (4)

    "Micro-Managing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend

    I have been working at Unum full-time (More than 3 years)

    Pros

    Experience working in a corporate office. You gain plenty of experience working with difficult close minded people.

    Cons

    Not much room for growth. Management is very old styled- the managers want to keep you in their department instead of helping you grow and achieve your career goals. Hard work does not get rewarded but if you slack off even a little bit, that gets noticed a lot and puts a big dent on you.

    Advice to Management

    Stop micromanaging your employees. Allow them to explore other areas and help them reach their career goals.


  10. Helpful (1)

    "Challenging Work - Political Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Current Employee - Anonymous Employee in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time (More than 3 years)

    Pros

    The work is always challenging, the benefits are great and the people are quality.

    Cons

    The environment can be very political about how decisions are made about which projects to fund.

    Advice to Management

    Teams need to be given greater budgetary control so that they can run on their own.


  11. Helpful (2)

    "Intake-RUN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intake Specialist in Chattanooga, TN
    Current Employee - Intake Specialist in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Unum full-time (More than 5 years)

    Pros

    I keep hearing there are pros....other teams seem to be happy...in other towns...

    Cons

    where do I even begin.

    Advice to Management

    Let me first start by clarifying that I was inspired to write this review because I was mistakenly accused by management of writing some other negative review on this website…
    Let me first say, that no, I didn’t write whatever negative review which management was referring to, but they sure did inspire one…

    This is a culture of suspicion and subtle accusations, perpetuated by immediate management. This seems to be a singular issue, as other teams clearly are able to demonstrate success and upward mobility. Indeed, my issue may be with one singular manager, and that is highly unfortunate, because after the thrice demotion, I truly cannot comprehend how this particular person still manages to stay in the lead of any sort of staff.

    Management seems to be more interested in saving their own skin, rather than fostering the progression of their own employees…After over four years in the department, management still cannot be bothered to even learn the basics of the job of the employees they oversee, and can actually be quoted as saying as much, even going so far as to say “don’t ask me” and then push whatever question onto senior staff members….

    They like to bring out a vague statistic of a 70% positive attrition rating……yeah, I don’t know where those people are coming or going from, but it definitely is not this team…

    Honestly, if you're looking for a job in insurance in Chattanooga, there are several other major firms to go to, .....better firms...


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