WebMD Health Reviews | Glassdoor

WebMD Health Reviews

Updated November 15, 2018
499 reviews

Filter

Filter


2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
WebMD Health CEO Steven Zatz
Steven Zatz
75 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work life balance can be better" (in 23 reviews)

  • "boring work, employees did not seem to like upper management" (in 27 reviews)

More Pros and Cons

  1. Helpful (1)

    "Strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    Strong team, loyalty to employees, job security

    Cons

    Changing industry, new ownership


  2. "analysis engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Analyst in Philadelphia, PA
    Former Employee - Process Analyst in Philadelphia, PA
    Recommends

    I worked at WebMD Health full-time (Less than a year)

    Pros

    pretty good salary but it makes up for it

    Cons

    lot of work but it is good fun

  3. Helpful (2)

    "WebMD Indianapolis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WebMD Health full-time (More than 3 years)

    Pros

    401K, paid vacation and holidays, and sick days

    Cons

    No appreciation for hard work and reliability. It is like being in high school again. Immature management that shows favoritism. Pay is not near what it should be for the stress level of the job.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Applications Developer in New York, NY
    Current Employee - Mobile Applications Developer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WebMD Health full-time (Less than a year)

    Pros

    Theres a lot of new projects and interesting work (internal frameworks). You have opportunities to contribute to multiple projects. My manager and seniors are sharp and I am learning a lot and improving quickly. Product and project managers can comprehend technical concepts.

    Cons

    Tracking time everyday on JIRA. Wish I was getting paid a bit more.


  5. Helpful (2)

    "Company was acquired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at WebMD Health full-time (More than a year)

    Pros

    flexible work hours
    great coffee
    and 5 more words to get past this filter

    Cons

    company has no loyalty to employees. Many senior employees were let go and are now being replaced by new and or junior staff

    Advice to Management

    find a way to let employees know you really care about them


  6. Helpful (8)

    "Could have been better.. Could have been a lot better..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations in New York, NY
    Former Employee - Business Operations in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Casual business environment, great coworkers, decent perks, and respectable brand (Medscape). Certainly a great place for mediocre talents and for those who are just looking to get 1 or 2 years of experience

    Cons

    Morale isn't low. It's completely gone.

    I stayed for about 3 years and was there during KKR acquisition. If you ask me whether the acquisition killed the morale, well not entirely. Things were already getting bad. The root cause is that the company keeps putting the wrong people as managers, people who have no business being a manager (I don't mean the actual title manager.. more like Directors and VPs). I've known several teams that keep losing their members but HR doesn't even bother investigating. These managers are the real morale killer: egotistical, micromanaging, insecure, and indecisive. At the end of the year, these managers only reward those who know how to say yes sir and yes ma'am.

    Advice to Management

    For new boss in town (IB): Give an assessment test to see if these Directors and VPs actually know what they're talking about. How can they lead a team, let alone make a decision if they don't have the substance to do so?

    HR: start looking into the teams with the highest turnover. Do not rely on exit interviews because most employees don't want to burn bridges so a lot of us (who left) lied. I know I did. Hire a consultant to check in how current employees feel. Not everyone is brave enough to walk into your office and report his/her manager. I know for a fact many current employees are trying to get a new employment.


  7. "great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    great people, great brand, good work-life balance

    Cons

    complicated internal processes, no clear room for growth

    Advice to Management

    streamline your processes

  8. "WebMD Health Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Portland, OR
    Former Employee - Project Manager in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 5 years)

    Pros

    Good work, life balance. Colleagues are good people.

    Cons

    Corporate leadership was draconian and didn't properly share its vision.

    Advice to Management

    Stay focused on the the client base and ensure the product roadmap is bringing new value to the market.


  9. Helpful (1)

    "Health coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Benefits, flexibility, relatively good pay

    Cons

    No body in office, no work to do

    Advice to Management

    Needs ALOT of revamping


  10. Helpful (7)

    "Hostile, Toxic, sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time

    Pros

    Nice office in a great location with free fruit and some truly great people to work with (sadly getting fewer by the week).

    Cons

    This company is an unbelievable failure with no strategy and no one left with any idea what they are doing. The only competent executives left months ago with no one replacing them. Of the two remaining executives, one wants to be a service company powered by an army of incompetent minions and the other is desperate to sell anything not nailed down.

    Most damming is the total lack of accountability for an incompetent, hostile and toxic culture, which starts at the top. In a time where companies are focusing on culture, integrity, and caring for their workforce, WHS is run by incompetent management who only care about themselves and resort to bully tactics and intimidation to get what they want.

    Unless you are desperate for work, keep looking. This is a company you will regret working for.

    Advice to Management

    There is no point in giving advice when the problem is incompetent and toxic leadership with no integrity running the company into the ground. The only thing good employees can do is leave and that is what they are doing.