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WebMD Health Reviews

Updated February 22, 2018
470 reviews

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2.5
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WebMD Health CEO Steven Zatz
Steven Zatz
58 Ratings

470 Employee Reviews

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Pros
Cons
  • Hazadous workload, no work-life balance (in 21 reviews)

  • Do as I say & not as I do"- type attitude from upper management (in 26 reviews)

More Pros and Cons

  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Indianapolis, IN
    Current Employee - CSR2 in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebMD Health full-time (More than 3 years)

    Pros

    Generous compensation! Great management. It's one company that cares about you and your family.

    Cons

    There are some cliques - but that is typical in any environment. And it's the employees who are acting that way - not something that the company promotes.

    Advice to Management

    Keep up the great work!!


  2. Helpful (1)

    "Operations Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations Manager in New York, NY
    Former Employee - Sales Operations Manager in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than a year)

    Pros

    Easy to work with people, good work/life balance, food/drink perks, can work remotely when needed, healthcare and wellness focused

    Cons

    Weak leadership, no team "pride", over-reliance of e-mail usage, prolonged timelines and ability to execute undertakings, workers are taken advantage of

    Advice to Management

    Be more involved in overall team concerns, set a course and execute it (be less "wishy-washy" and with less gray area), focus on the important things

  3. "Director, Strategic Accounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    Great Brand and excellent content

    Cons

    Very political with management and account structures. I had 10 managers over 4 years. One of the higher managers is verbally abusive and very unprofessional. He is not being held accountable.

    Advice to Management

    Appreciate the sales team and be willing sell as well, instead of being critical all the time.


  4. "Customer Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebMD Health full-time

    Pros

    great brand name, provides independent health information

    Cons

    no more cheese and yogurt


  5. Helpful (5)

    "Struggling to be seen as innovative but they follow not lead the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 5 years)

    Pros

    - Great work life balance but that isn't universal. It varies by dept.
    - Great name to have on your resume as it is highly recognizable.
    - People are great and willing to help you out.
    - Nice perks prior to the interbrands/KKR buyout. All those are gone now.
    - Ability to learn different aspects of the business
    - Bonuses, health plan and 401K

    Cons

    - Several people are comfortable hence they don't really put in 100%
    - Lagging behind on innovation. They analyze the competition and adapt for internal use.
    - In all my time there I only received actionable feedback once the rest of the time management didn't bother to fill out their portion of the performance eval and feedback was "keep doing what you're doing"
    - Product development is based on what they want to sell versus based on client unmet needs
    - Lack of vision on the senior leadership side. They love to hear themselves speak but don't leverage insights that mid-level staff can provide in terms of trends, unmet client needs, etc.
    - Noncompetitive salaries and pitiful yearly raises.
    - Zero to little commitment to career growth. They don't strive to develop or nuture their mid-level staff.

    Advice to Management

    You really need to hire digital innovators on the professional promo side. The same old products repackaged over and over again will continue to perpetuate the notion that Medscape is behind the times. In addition, hire branding specialists to rebrand each of the existing products and can articulate Medscape's value proposition. There is so much confusion in the marketplace with regards to the products since they all have basically the same name. Technology is redefining the industry and it's time you get on train or get left behind.


  6. "Tech Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Lead in Seattle, WA
    Former Employee - Tech Lead in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Good benefits and working environment.

    Cons

    Hard to work with other teams inside WebMD.


  7. "Health Educator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Educator in Indianapolis, IN
    Current Employee - Health Educator in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebMD Health full-time (More than 5 years)

    Pros

    Great benefits, work life balance and great atmosphere

    Cons

    Long periods of sitting, not a lot of room for career advancement

  8. "It's been rough lately, but the future is starting to look up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WebMD Health full-time

    Pros

    Good location, good people, opportunities to grow.

    Cons

    Lot's of change and rebuilding.


  9. Helpful (21)

    "my experience as a black engineer,..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Web Developer in New York, NY
    Former Employee - Senior Web Developer in New York, NY

    I worked at WebMD Health full-time (More than a year)

    Pros

    The company lives up to it's name with the amount of benefits offered.

    Cons

    I have never been so racially profiled, and scrutinized in my lifetime. The Indian engineers were very jealous of me, and although I completed every task handed to me efficiently. I was followed, and harassed.

    Advice to Management

    If you cannot play the 'game', of white supremacy. Don't accept the offer.


  10. Helpful (5)

    "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Great people, great health insurance

    Cons

    No growth opportunity. New management flipped too quickly


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