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    WebMD Health Reviews

    Updated August 14, 2018
    485 reviews

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    2.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    WebMD Health CEO Steven Zatz
    Steven Zatz
    67 Ratings

    485 Employee Reviews

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    Pros
    Cons

    • "Poor work life balance at this company" (in 23 reviews)

    • "boring work, employees did not seem to like upper management" (in 27 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Associate Software Developer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Associate Software Developer in Portland, OR
      Current Employee - Associate Software Developer in Portland, OR
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at WebMD Health full-time (Less than a year)

      Pros

      Great coworkers. Lots of very smart people. I wake up every morning excited to come into work. They treat you like an adult here. No one is watching the clock to see what time you come in (as long as you're not abusing that privilege :P) Tons of perks as well! AMAZING view of Portland, kick-ass barista robots that make you free coffee, and tons of cheap vending machine options (subsidized, so everything is around $.25-$.50), AND free fresh fruit. Seriously, this place is amazing and I've loved every minute so far.

      Cons

      I haven't had this issue, but I hear parking can sometimes be a problem.

    2. "Great Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at WebMD Health full-time

      Pros

      Great people, supportive team, great office space, good people

      Cons

      Would have liked to see a more defined path for growth

      3. Join the WebMD Health team
      See Our Latest Jobs

    3. "great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Human Resources in New York, NY
      Current Employee - Human Resources in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at WebMD Health full-time (More than 5 years)

      Pros

      company is expanding, hiring, lots of opportunity

      Cons

      None, good place to work

      Advice to Management

      keep the WebMD identity

    4. Helpful (1)

      "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at WebMD Health full-time

      Pros

      Decent hours, interesting products and content

      Cons

      Limited career growth, lack of respect for employees, acquisition has led to terrible morale

    5. Helpful (1)

      "Terrible place to work....no culture, no integrity, no respect or appreciation of clients."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Director of Strategic Accounts in New York, NY
      Former Employee - Director of Strategic Accounts in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at WebMD Health full-time (Less than a year)

      Pros

      No pros at this company. It is a terrible place to work. I would not recommend working here and am surprised they’ve been so successful.

      Cons

      Old-school sales mentality with a lack of transparency for employees and customers. It is a terrible place to work. I would not recommend working here.

      Advice to Management

      Invest in better technology and innovate. Your platform is outdated and culture is awful.

    6. Helpful (4)

      ""Do Not Enter!""

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Level Management in New York, NY
      Former Employee - Senior Level Management in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at WebMD Health full-time (More than 3 years)

      Pros

      Smart and enthusiastic lower level staff
      Free food if get to a conf room after a meeting
      Nice offices (NY)
      Decent Benefits
      Free H2O

      Cons

      Poor management style through out the company, run like the "Mad Men" TV show
      Highly territorial
      Silo mentality - Marketing won't talk to Ops, Finance bullies HR, IT functions by itself, Sales is forced to do what it can by any means.....
      Limited career ops unless you're really good at "sucking up".
      HR is NOT on your side.
      Employees are asked to write positive reviews - so take them with a HUGE grain of salt.

      Advice to Management

      You've run the place into the ground so deep it, you might as well relocate to China.
      The negative culture you've reinforced over the years will forever follow the brand - it's a small world out there and prospective employees know what you're all about.
      Change the company name, and start over. (Yeah, I know that will never happen, but look at the talent you are losing and not attracting.)
      Layoffs and "re-orgs" at year end don't foster employee loyalty.
      As a former "senior level management" employee I know of what I speak. Believe me.

    7. Helpful (4)

      "Each Team has a Unique Life Style"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Data Analyst in New York, NY
      Former Employee - Data Analyst in New York, NY
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at WebMD Health full-time (More than a year)

      Pros

      For some departments/teams, you get out of works around 5. And for 2 days out of 5 every week you can work from home. For my previous team, we barely have any free time. We are paid slightly higher, but it is definitely not worth how much more effort we have to put into the job. Make sure you ask about the work schedule in your interview.

      Cons

      Just like any other big companies, it's almost impossible to move up unless you stay there for years.
      Salary is not great. It's so easy to find somewhere else that pays a lot better.
      Boring. The job they ask you do is really repetitive and boring.
      Once KKR took over, the company became worse. KKR didn't change anything besides firing people and getting rid of all the snacks in the kitchen. This is their understanding of "efficiency".

    8. Helpful (6)

      "WebMD/Medscape: where carreers, science, and employees personal lives go to die"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at WebMD Health full-time

      Pros

      None that I can actually think of

      Cons

      1) Massive amounts of overtime
      2) Salary, factoring point 1 is below market average
      3) New management is even less concerned with retaining top talent than previous leadership. This company is more meat grinder than medical education.
      4) Worrisome grumblings of cost cutting measures looming on the horizon
      5) Valid science is close to being undercut for the sake of profit
      6) Inadequate resources to get the job done, on every level

      Advice to Management

      Prepare for the exodus

    9. "Good benefits"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at WebMD Health full-time

      Pros

      Good benefit options and training

      Cons

      Work life balance can be better

    10. Helpful (4)

      "Pre acquisition"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Director in New York, NY
      Former Employee - Senior Director in New York, NY
      Doesn't Recommend
      Negative Outlook

      I worked at WebMD Health full-time (More than 3 years)

      Pros

      WebMD was recently acquired by another company (Internet Brands). This review applies to working before that company. A lot of technical debt everywhere meant that there were reasonable challenges to manage. Many sharp folks although the company clearly cannot let go of dead weight either.

      Cons

      Seven managers in a few years shows a real problem with stability. The culture was (and this is past because most of those people are now gone) was unfortunately not shareholder or consumer focused.

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