WebMD Health 395 Reviews | Glassdoor

WebMD Health Reviews

Updated March 27, 2017
395 reviews

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2.5
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WebMD Health CEO Steven Zatz
Steven Zatz
11 Ratings

395 Employee Reviews

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Pros
Cons
  • There is also virtually no work / life balance (in 17 reviews)

  • senior management unable to properly manage the workload or staffing needs of account managers (in 18 reviews)

More Pros and Cons

  1. Featured Review

    "Amazing Brand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY
    Recommends
    Neutral Outlook

    I have been working at WebMD Health full-time (More than 3 years)

    Pros

    Nothing like working at the biggest and best brand among health sites. Credibility with its users and advertisers is something to be truly proud of....content is in fact truly king for this brand.

    Cons

    Doctors and Finance run this site. Sales and Marketing to the ad community comes in third. Slow at times to react to market forces. Classic big company, nimble is not a word often associated with sales.

    Advice to Management

    Listen to the market. Get entrepreneurial in your approach with advertisers. Get innovative. You do so much right in building a brand for users, do the same for advertisers.


  2. "Great People - Not Supported by Senior Management, Stressed Out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 5 years)

    Pros

    There are some amazingly skilled, talented and passionate people in this company. The team is the reason to show up everyday. You can learn a lot, and get real mentoring and experience there.

    Cons

    Senior Mgmt does not set out a real long-term vision for the company, leaving the departments responsible for their own visions - which often have competing ends and ROI. Conflicting priorities are often approved and pushed forward and even if it makes a department's job harder, they are still expected to meet their goals.

    Advice to Management

    Shareholder value should be a KPI not the only goal. Shape and hold the long term goals for the company, not the shareholders.


  3. "Email Marketing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits, perks, people. A company eager to advance.

    Cons

    It's a corporation born in the early days of internet playing catch up.

    Advice to Management

    Keep progressing! I loved my time at Web MD because of the way my director focused on advancing the digital business.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "great staff; new and improved leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Products that you can feel good about. Talented staff and a good environment.

    Cons

    Years of underinvesting in the product has led to piles of technical debt and stagnating sales.


  6. "Awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Coworkers are mostly good people.

    Cons

    Skill stagnation due to dated setup. Pressure-cooker atmosphere. Zero job security. No pride in pushing drugs for a living.

    Advice to Management

    Quit.


  7. Helpful (1)

    "Successful brand, decent but political workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 5 years)

    Pros

    Working for the most successful brand of its kind is inspiring and rewarding. Management makes an effort to keep staff happy with free lunches and other freebies. Work/life balance is relatively good in my experience, although expectations have shifted in recent times.

    Cons

    Culture is more political than it appears initially, and management can be reactive and self-serving. Not enough effort is made to help employees grow professionally. Excessive favoritism.

    Advice to Management

    Stay connected with employees at all levels. Reward tangible achievement.


  8. Helpful (9)

    "Avoid This Bad Mashup of Constipated + Petty Mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WebMD Health full-time (More than a year)

    Pros

    Great swag, free coffee, smart people (and opptys to work from home sometimes).

    Cons

    This is the headquarters of CYA thinking and behavior; favoritism is ripe, rampant and overt. The near-constant departures of some of the best minds is demoralizing.

    Every project is a crisis, so the quality of work is often poor -- but no one seems to care as long as it's off their desk and on someone else's.

    The burnout rate is incredible. Oh, and forget a career path (unless you're a favorite, that is).

    Supposedly client and consumer focused but fear and arrogance have kept it firmly behind the market.

    Advice to Management

    Eliminate the favoritism; improve the quality of your products; use some of that $1 billion in the bank to hire more people.


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebMD Health full-time (More than 3 years)

    Pros

    The people are smart and not only care about the work, but the kind of work environment we have. Gym with instructors is amazing!

    Cons

    No cons. Love working at WebMD.


  10. Helpful (1)

    "Can't complain"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time (More than a year)

    Pros

    Great health benefits, 13 days vacation, 401K, free food, great salary pay, 10 sick days

    Cons

    🤔 need more thinking.


  11. "Great Experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A lot of opportunities to learn & grow. Wasn't just busy work but actually felt like you were contributing to the company.

    Cons

    There was a lot of down town.



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