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WebMD Health Reviews

Updated October 15, 2018
495 reviews

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2.5
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WebMD Health CEO Steven Zatz
Steven Zatz
73 Ratings

495 Employee Reviews

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Pros
Cons
  • "Work life balance can be better" (in 23 reviews)

  • "boring work, employees did not seem to like upper management" (in 27 reviews)

More Pros and Cons

  1. Helpful (3)

    "Associate Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Developer in Portland, OR
    Current Employee - Associate Software Developer in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WebMD Health full-time (Less than a year)

    Pros

    Great coworkers. Lots of very smart people. I wake up every morning excited to come into work. They treat you like an adult here. No one is watching the clock to see what time you come in (as long as you're not abusing that privilege :P) Tons of perks as well! AMAZING view of Portland, kick-ass barista robots that make you free coffee, and tons of cheap vending machine options (subsidized, so everything is around $.25-$.50), AND free fresh fruit. Seriously, this place is amazing and I've loved every minute so far.

    Cons

    I haven't had this issue, but I hear parking can sometimes be a problem.


  2. "Could have been better.. Could have been a lot better..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations in New York, NY
    Former Employee - Business Operations in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Casual business environment, great coworkers, decent perks, and respectable brand (Medscape). Certainly a great place for mediocre talents and for those who are just looking to get 1 or 2 years of experience

    Cons

    Morale isn't low. It's completely gone.

    I stayed for about 3 years and was there during KKR acquisition. If you ask me whether the acquisition killed the morale, well not entirely. Things were already getting bad. The root cause is that the company keeps putting the wrong people as managers, people who have no business being a manager (I don't mean the actual title manager.. more like Directors and VPs). I've known several teams that keep losing their members but HR doesn't even bother investigating. These managers are the real morale killer: egotistical, micromanaging, insecure, and indecisive. At the end of the year, these managers only reward those who know how to say yes sir and yes ma'am.

    Advice to Management

    For new boss in town (IB): Give an assessment test to see if these Directors and VPs actually know what they're talking about. How can they lead a team, let alone make a decision if they don't have the substance to do so?

    HR: start looking into the teams with the highest turnover. Do not rely on exit interviews because most employees don't want to burn bridges so a lot of us (who left) lied. I know I did. Hire a consultant to check in how current employees feel. Not everyone is brave enough to walk into your office and report his/her manager. I know for a fact many current employees are trying to get a new employment.

  3. "great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    great people, great brand, good work-life balance

    Cons

    complicated internal processes, no clear room for growth

    Advice to Management

    streamline your processes


  4. "WebMD Health Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Portland, OR
    Former Employee - Project Manager in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 5 years)

    Pros

    Good work, life balance. Colleagues are good people.

    Cons

    Corporate leadership was draconian and didn't properly share its vision.

    Advice to Management

    Stay focused on the the client base and ensure the product roadmap is bringing new value to the market.


  5. "Health coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Benefits, flexibility, relatively good pay

    Cons

    No body in office, no work to do

    Advice to Management

    Needs ALOT of revamping


  6. Helpful (4)

    "Hostile, Toxic, sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time

    Pros

    Nice office in a great location with free fruit and some truly great people to work with (sadly getting fewer by the week).

    Cons

    This company is an unbelievable failure with no strategy and no one left with any idea what they are doing. The only competent executives left months ago with no one replacing them. Of the two remaining executives, one wants to be a service company powered by an army of incompetent minions and the other is desperate to sell anything not nailed down.

    Most damming is the total lack of accountability for an incompetent, hostile and toxic culture, which starts at the top. In a time where companies are focusing on culture, integrity, and caring for their workforce, WHS is run by incompetent management who only care about themselves and resort to bully tactics and intimidation to get what they want.

    Unless you are desperate for work, keep looking. This is a company you will regret working for.

    Advice to Management

    There is no point in giving advice when the problem is incompetent and toxic leadership with no integrity running the company into the ground. The only thing good employees can do is leave and that is what they are doing.


  7. "Video producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    Great people. Interesting work.

    Cons

    Complicated organization and tracking systems. Takes a while to learn

  8. "Great People, Unrealstic Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photo Editor in Atlanta, GA
    Former Employee - Photo Editor in Atlanta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at WebMD Health (More than a year)

    Pros

    Great people, fun environment, benefit, salary

    Cons

    workload, lack of support from leadership, unrealistic goals

    Advice to Management

    Support your people and reevaluate your workload and the number of staff expected to execute projects.


  9. "Online Campaign Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic Place to work-have to self starter to rise up in the ranks

    Cons

    You can get lost in the shuffle and become stagnant with no vertical climb.


  10. "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    Great people, supportive team, great office space, good people

    Cons

    Would have liked to see a more defined path for growth


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