WebMD Health Reviews | Glassdoor

WebMD Health Reviews

Updated August 14, 2018
485 reviews

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2.6
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WebMD Health CEO Steven Zatz
Steven Zatz
67 Ratings

485 Employee Reviews

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Pros
Cons
  • "Poor work life balance at this company" (in 23 reviews)

  • "boring work, employees did not seem to like upper management" (in 27 reviews)

More Pros and Cons

  1. Helpful (1)

    "Associate Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Developer in Portland, OR
    Current Employee - Associate Software Developer in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WebMD Health full-time (Less than a year)

    Pros

    Great coworkers. Lots of very smart people. I wake up every morning excited to come into work. They treat you like an adult here. No one is watching the clock to see what time you come in (as long as you're not abusing that privilege :P) Tons of perks as well! AMAZING view of Portland, kick-ass barista robots that make you free coffee, and tons of cheap vending machine options (subsidized, so everything is around $.25-$.50), AND free fresh fruit. Seriously, this place is amazing and I've loved every minute so far.

    Cons

    I haven't had this issue, but I hear parking can sometimes be a problem.


  2. "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    Great people, supportive team, great office space, good people

    Cons

    Would have liked to see a more defined path for growth

  3. "great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in New York, NY
    Current Employee - Human Resources in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebMD Health full-time (More than 5 years)

    Pros

    company is expanding, hiring, lots of opportunity

    Cons

    None, good place to work

    Advice to Management

    keep the WebMD identity


  4. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    Decent hours, interesting products and content

    Cons

    Limited career growth, lack of respect for employees, acquisition has led to terrible morale


  5. Helpful (1)

    "Terrible place to work....no culture, no integrity, no respect or appreciation of clients."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Strategic Accounts in New York, NY
    Former Employee - Director of Strategic Accounts in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (Less than a year)

    Pros

    No pros at this company. It is a terrible place to work. I would not recommend working here and am surprised they’ve been so successful.

    Cons

    Old-school sales mentality with a lack of transparency for employees and customers. It is a terrible place to work. I would not recommend working here.

    Advice to Management

    Invest in better technology and innovate. Your platform is outdated and culture is awful.


  6. Helpful (4)

    ""Do Not Enter!""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Level Management in New York, NY
    Former Employee - Senior Level Management in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Smart and enthusiastic lower level staff
    Free food if get to a conf room after a meeting
    Nice offices (NY)
    Decent Benefits
    Free H2O

    Cons

    Poor management style through out the company, run like the "Mad Men" TV show
    Highly territorial
    Silo mentality - Marketing won't talk to Ops, Finance bullies HR, IT functions by itself, Sales is forced to do what it can by any means.....
    Limited career ops unless you're really good at "sucking up".
    HR is NOT on your side.
    Employees are asked to write positive reviews - so take them with a HUGE grain of salt.

    Advice to Management

    You've run the place into the ground so deep it, you might as well relocate to China.
    The negative culture you've reinforced over the years will forever follow the brand - it's a small world out there and prospective employees know what you're all about.
    Change the company name, and start over. (Yeah, I know that will never happen, but look at the talent you are losing and not attracting.)
    Layoffs and "re-orgs" at year end don't foster employee loyalty.
    As a former "senior level management" employee I know of what I speak. Believe me.


  7. Helpful (4)

    "Each Team has a Unique Life Style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in New York, NY
    Former Employee - Data Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than a year)

    Pros

    For some departments/teams, you get out of works around 5. And for 2 days out of 5 every week you can work from home. For my previous team, we barely have any free time. We are paid slightly higher, but it is definitely not worth how much more effort we have to put into the job. Make sure you ask about the work schedule in your interview.

    Cons

    Just like any other big companies, it's almost impossible to move up unless you stay there for years.
    Salary is not great. It's so easy to find somewhere else that pays a lot better.
    Boring. The job they ask you do is really repetitive and boring.
    Once KKR took over, the company became worse. KKR didn't change anything besides firing people and getting rid of all the snacks in the kitchen. This is their understanding of "efficiency".

  8. Helpful (6)

    "WebMD/Medscape: where carreers, science, and employees personal lives go to die"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at WebMD Health full-time

    Pros

    None that I can actually think of

    Cons

    1) Massive amounts of overtime
    2) Salary, factoring point 1 is below market average
    3) New management is even less concerned with retaining top talent than previous leadership. This company is more meat grinder than medical education.
    4) Worrisome grumblings of cost cutting measures looming on the horizon
    5) Valid science is close to being undercut for the sake of profit
    6) Inadequate resources to get the job done, on every level

    Advice to Management

    Prepare for the exodus


  9. "Good benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at WebMD Health full-time

    Pros

    Good benefit options and training

    Cons

    Work life balance can be better


  10. Helpful (4)

    "Pre acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in New York, NY
    Former Employee - Senior Director in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    WebMD was recently acquired by another company (Internet Brands). This review applies to working before that company. A lot of technical debt everywhere meant that there were reasonable challenges to manage. Many sharp folks although the company clearly cannot let go of dead weight either.

    Cons

    Seven managers in a few years shows a real problem with stability. The culture was (and this is past because most of those people are now gone) was unfortunately not shareholder or consumer focused.


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