WebMD Health Reviews | Glassdoor

WebMD Health Reviews

Updated November 13, 2017
447 reviews

Filter

Filter

Full-timePart-time

2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
WebMD Health CEO Steven Zatz
Steven Zatz
45 Ratings

447 Employee Reviews

Sort: PopularRatingDate

Pros
  • Flexibility, ability to work from home, good work/life balance (in 38 reviews)

  • Can work from home on occasions (in 22 reviews)

Cons
  • Hazadous workload, no work-life balance (in 20 reviews)

  • Do as I say & not as I do"- type attitude from upper management (in 24 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Nashville, TN
    Former Employee - Tech Support in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time (More than a year)

    Pros

    Good mission. Nice people. Helpful team.

    Cons

    Slow to implement improvements.


  2. Helpful (5)

    "program manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Pros

    great benefits, great brand.

    Cons

    The culture takes getting use to..... and not in a good way.

  3. Helpful (4)

    "Great place to learn and build your career"

    StarStarStarStarStar
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY

    I have been working at WebMD Health full-time (More than 3 years)

    Pros

    The people you work with are some of the best in the business.

    Cons

    You come across a lot of situations where different teams are moving in different directions and there is a lack of communication.


  4. Helpful (1)

    "Lot of polictics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 8 years)

    Pros

    Some good managers recognizes your hard work and encourages.

    Cons

    Need to play polictics to get promotions. Hard work is not recognized by some new managers.

    Advice to Management

    Keep hardworkers. Upper management need transperancy into team members. And sometimes need to listen to what the team members has to say. Shouldn’t be just the manager who is point of contact. This would be bad if Manager isn’t the right person.


  5. Helpful (4)

    "layoffs have started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    it's a pay check.

    Cons

    IB bought us, layoffs have begun. I'm sure more will come, just in time for the holidays.

    Advice to Management

    Must have been nice to see the value of your portfolio increase $1.3 million over one weekend.


  6. "Positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WebMD Health full-time (More than a year)

    Pros

    Flexibility, ability to work from home, good work/life balance

    Cons

    Can't think of any at the moment


  7. Helpful (3)

    "Not a Well Run Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than a year)

    Pros

    Team members at my level were great and people are eager to help

    Cons

    Workload includes a lot of busy work that managers shouldn't have to deal with. Other teams are flat out unwilling to help get things accomplished unless you involve upper management. Almost no opportunity for advancement unless you've been there for five or more years and are willing to play the politics game with people with 10+ years of experience.

    Advice to Management

    Stop handing busy work out to managers and hire entry level people to handle those tasks.

  8. Helpful (12)

    "Fear the Reaper - KKR Buys WebMD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Director in New York, NY
    Former Employee - Former Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Great co-workers, nice atmosphere, good location.

    Cons

    Very old style management (do as I say not.....), lack of coordination between critical departments such as Sales and Ops, Finance and HR, etc. Heavy political atmosphere especially since the sale of WebMD to KKR Investment Company - the jockeying for saving "my" job is in full swing . Once again layoffs loom at year end - just in time for the holidays...

    Advice to Management

    You need to provide stability to a loyal hardworking staff. Training is important. Stand up for your morals and values. Don't throw employees under the bus. Imp


  9. Helpful (6)

    "Rating Manipulation Common!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retaliation Avoidance in New York, NY
    Current Employee - Retaliation Avoidance in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WebMD Health full-time (More than 10 years)

    Pros

    Low expectations. Facilities are reasonable but sparse.

    Cons

    Extremely toxic environment, backstabbing and questionable adherence to "brand values" and separating client interests from impartial medical information.

    Recently, attempts have been made to manipulate ratings/reviews on Glassdoor and elsewhere. Certain departments are strongly "encouraged" to create positive reviews and warned against commenting negatively about the company in any way.

    Advice to Management

    Spend as much time trying to fix issues as you did denying and silencing them and things might actually improve.


  10. Helpful (9)

    "Mismanaged and lack of vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (Less than a year)

    Pros

    Snacks if you aren’t allergic to nuts or lactose intolerant. Fresh fruit and barista bar.

    Cons

    Upper management is too involved in the little work (links and text). Talent is walking away because nobody is listening and employees are put last. 4 & 5 star glassdoor reviews are clearly fake with generic pro and cons. This should tell you how the company runs from the truth.

    Advice to Management

    IB should replace upper management completely, none of them have clear vision for the company unless it is a self-serving reason. Limit the number of tiers in management to allow communication to flow between departments. Stop yelling at people, they aren’t slaves. Nobody wants a dictator, but they do need leaders.


Showing 447 of 475 reviews
Reset Filters