Customer Service Representative applicants have rated the interview process at Adecco with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 52 user submitted interviews for this role. To compare, the hiring process at Adecco overall takes an average of 14 days.
Common stages of the interview process at Adecco as a Customer Service Representative according to 52 Glassdoor interviews include:
One on one interview: 16%
Drug test: 15%
Skills test: 15%
Phone interview: 14%
Background check: 11%
Group panel interview: 9%
Presentation: 7%
Personality test: 7%
IQ intelligence test: 5%
Other: 1%
Here are the most commonly searched roles for interview reports -
It was good just read a script . They asked if I had any customer service experience. I had to take a role play test before moving on to the next step in interview process.
Interview questions [1]
Question 1
Do you have any customer service experience? Do you have sales experience ?
Firsr you are interview with HR, then I had several meetings with current Account Managers, in the end I was intervied by CEO. The assess soft and hard skills, communication skills, ability to interact with customers in an efficient way and ability to close deal.
I applied online. I interviewed at Adecco (Jacksonville, FL)
Interview
The interview process was very brief and easy There is nothing to be worried about if you have been in customer service for years . The easiest interview by far
I applied online. I interviewed at Adecco (London, England) in May 2024
Interview
The interviewer greets you
They may explain the role and company your background, experience, skills
Why you want the job
How your skills match the role
You can ask about the job, team,They explain the next steps
Interview questions [1]
Question 1
Tell me about a time you solved a problem
How do you handle pressure?