I applied online. I interviewed at Concentrix (Portugal) in Nov 2024
Interview
It was smooth conducted, just the SVAR test is the hard part, I was not prepared for that. it's a long test with 40 question to test your english in many ways.
Other Customer Service Representative Interview Reviews for Concentrix
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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