I applied in-person. The process took 1 day. I interviewed at Concentrix (Manila, Manila) in Jul 2018
Interview
Opening time for applicants is at 10AM. UP Ayala Technohub branch. I am an IT Fresh Graduate and I applied there as walk-in. Walk-in applicants are only processed for CSR, so I didn't proceed in processing my application. I think the process would only be around an hour but due to some technical discrepancies, it's been extended in a little fraction of time.
Interview Process:
1.) Online Personal Information Encoding - input of personal information in their computer.
2.) Short Practice for Online English Voice Assessment - you together with 6 applicants and the facilitator will go in a small room ( Max of 8 people ). There, the facilitator will list 7 topics and for 3MINS, you must compose a short talk about each topic for 45 seconds. After 3 MINS, sharing of talk will begin until each person has shared their opinion. If no one volunteers, the facilitator will call a random person which happened to our batch, haha. You will pick a topic but the facilitator's choice would be the topic you must give a talk about.
2.) Online English Voice Assessment - I think everyone can pass this part since it's just a piece of cake. The assessment was delayed twice due to certain inconsistencies.
3.) Interview - since I found out that they only process CSR positions for walk-in applicants, I didn't pursue to proceed with the interview.
Positive experience
Average interview
Application
I interviewed at Concentrix (Cape Town)
Interview
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay