I applied through an employee referral. The process took 1 week. I interviewed at Concentrix (Belleville, ON) in Sep 2018
Interview
I applied online through Indeed. I was contacted via phone a day or so later and was offered to come in for an interview. I did the interview with one person and they tested our word per minute (typing). Talked about job duties, etc. Had to sign Non Disclosures Agreement as we are not allowed to talk about which client we work for.
Interview questions [1]
Question 1
How have you handled dealing with a difficult customer?
I applied online. The process took 2 weeks. I interviewed at Concentrix in Apr 2025
Interview
It was not easy. It went for around 53 minutes. The interviewer was really friendly. He started with basic introductory question and that the level of hardness got increased for the question. Although I didnt get selected, I learnt alot.
Interview questions [1]
Question 1
How would you deal with and angry or difficult customer?
it's quite hectic process and lot of rounds will be there and the details are not precise and they need to check multiple things which is not required as well the salary
Application
I applied online. The process took 2 weeks. I interviewed at Concentrix (Kuala Lumpur) in Oct 2021
Interview
Straightforward, interview with team leader who listed all the responsibilities and expectations of this role. Stated clearly that no previous experience was necessary, since there would be 1 month of classroom training.
Interview questions [1]
Question 1
Do you have any technical background? (though this was not a dealbreaker)
