Cotton On Interview Questions
Updated Jan 15, 2023
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Worldwide
- United States - All Cities
- - California
- - San Diego, CA Area
- - San Diego, CA
- - San Ysidro, CA
- - La Jolla, CA
- - Los Angeles, CA Area
- - La Puente, CA
- - Los Angeles, CA
- - Santa Monica, CA
- - Arcadia, CA
- - Brea, CA
- - Westminster, CA
- - Bell, CA
- - Santa Ana, CA
- - Long Beach, CA
- - La Mirada, CA
- - Torrance, CA
- - Oxnard, CA
- - Irvine, CA
- - Glendale, CA
- - Topanga, CA
- - West Covina, CA
- - City of Industry, CA
- - Ventura, CA
- - Orange, CA
- - Montebello, CA
- - Northridge, CA
- - Lakewood, CA
- - Thousand Oaks, CA
- - Cerritos, CA
- - Valencia, CA
- - Riverside, CA Area
- - Rancho Cucamonga, CA
- - Riverside, CA
- - Ontario, CA
- - Murrieta, CA
- - Temecula, CA
- - San Jose, CA Area
- - San Jose, CA
- - Gilroy, CA
- - Milpitas, CA
- - San Francisco, CA Area
- - San Francisco, CA
- - Daly City, CA
- - Pleasanton, CA
- - Vacaville, CA
- - Santa Barbara, CA Area
- - Santa Barbara, CA
- - Modesto, CA Area
- - Modesto, CA
- - Bakersfield, CA Area
- - Bakersfield, CA
- - Fresno, CA Area
- - Fresno, CA
- - Florida
- - Daytona Beach, FL Area
- - Daytona Beach, FL
- - Jacksonville, FL Area
- - Jacksonville, FL
- - Orange Park, FL
- - Saint Augustine, FL
- - Tampa, FL Area
- - Tampa, FL
- - Saint Petersburg, FL
- - Miami-Fort Lauderdale, FL Area
- - Pembroke Pines, FL
- - Miami, FL
- - South Florida, FL
- - Wellington, FL
- - Orlando, FL Area
- - Orlando, FL
- - Pensacola, FL Area
- - Pensacola, FL
- - Naples, FL Area
- - Naples, FL
- - Virginia
- - Norfolk, VA Area
- - Newport News, VA
- - Norfolk, VA
- - New York State
- - New York City, NY Area
- - New York, NY
- - Nyack, NY
- - Wayne, NJ
- - Lake Ronkonkoma, Optional[NY]
- - Long Island City, NY
- - Bay Shore, NY
- - Freehold, NJ
- - Paramus, NJ
- - Woodbridge, NJ
- - Garden City, NY
- - Texas
- - Houston, TX Area
- - Houston, TX
- - Katy, TX
- - Humble, TX
- - Friendswood, TX
- - Dallas-Fort Worth, TX Area
- - Frisco, TX
- - Dallas, TX
- - Mesquite, TX
- - San Antonio, TX Area
- - San Antonio, TX
- - Austin, TX Area
- - Austin, TX
- - Cedar Park, TX
- - Minnesota
- - Minneapolis-St. Paul, MN Area
- - Bloomington, MN
- - Minneapolis, MN
- - Maplewood, MN
- - Duluth, MN Area
- - Cotton, MN
- - Arizona
- - Tucson, AZ Area
- - Tucson, AZ
- - Phoenix, AZ Area
- - Phoenix, AZ
- - Glendale, AZ
- - Scottsdale, AZ
- - Nevada
- - Las Vegas, NV Area
- - Las Vegas, NV
- - New Jersey
- - Philadelphia, PA Area
- - Philadelphia, PA
- - Moorestown, NJ
- - Utah
- - Salt Lake City, UT Area
- - Salt Lake City, UT
- - Ogden, UT Area
- - Farmington, UT
- - Provo, UT Area
- - Orem, UT
- - Pennsylvania
- - Lancaster, PA Area
- - Lancaster, PA
- - Kentucky
- - Maryland
- - Baltimore, MD Area
- - Towson, MD
- - Alabama
- - Huntsville, AL Area
- - Huntsville, AL
- - Missouri
- - Kansas City, MO Area
- - Kansas City, MO
- - North Carolina
- - Henderson, NC Area
- - Townsville, NC
- - District of Columbia
- - Washington, DC Area
- - Washington, DC
- United Kingdom - All Cities
- - England
- - Manchester, United Kingdom Area
- - Manchester, England
- - London, United Kingdom Area
- - London, England
- - Bristol, United Kingdom Area
- - Bristol, England
- - Birmingham, United Kingdom Area
- - Birmingham, England
- - Solihull, England
- - Dudley, England
- - Brierley Hill, England
- - Leicester, United Kingdom Area
- - Leicester, England
- - Southampton, United Kingdom Area
- - Southampton, England
- - Coventry, United Kingdom Area
- - Stratford-upon-Avon, England
- - Guildford, United Kingdom Area
- - Guildford, England
- - Canterbury, United Kingdom Area
- - Canterbury, England
- Canada - All Cities
- - British Columbia
- - Vancouver, BC, Canada Area
- - Vancouver, BC
- Brazil - All Cities
- - São Paulo
- - Sao Paulo, Brazil Area
- - São Paulo, São Paulo
- - Jundiaí, São Paulo
- - São Roque, São Paulo
- - Campinas, São Paulo
- - São Caetano do Sul
- - Sorocaba, São Paulo
- - Paraná
- - Curitiba, Brazil Area
- - Curitiba
- Ireland - All Cities
- - Galway
- Hong Kong - All Cities
- Malaysia - All Cities
- - Kuala Lumpur
- - Kuala Lumpur, Malaysia Area
- - Kuala Lumpur
- - Petaling Jaya
- - Damansara
- - Petaling
- - Klang
- - Cheras
- - Puchong New Village
- - Shah Alam
- - Pulau Pinang
- - Ipoh, Malaysia Area
- - Bukit Mertajam
- - Ipoh
- - Perai
- - Ayer Itam
- - Selangor Darul Ehsan
- - Perak Darul Ridzuan
- - Malacca
- - Sarawak
- - Johor
- - Johor Bahru, Malaysia Area
- - Johor Bahru
- - Putrajaya
- - Sabah
- Rwanda - All Cities
- - Kigali
- - Byumba, Rwanda Area
- - Kigali, Kigali
- Argentina - All Cities
- - San Luis
- - Cordoba, Argentina Area
- - Merlo, San Luis
- China - All Cities
- - Shanghai
- - Shanghai, China Area
- - Shanghai, Shanghai
- Australia - All Cities
- - Victoria
- - Melbourne, Australia Area
- - Geelong
- - Melbourne
- - North Geelong
- - Werribee, Victoria
- - Melton
- - Doncaster
- - Bundoora
- - Chadstone
- - Fountain Gate
- - Belmont, Victoria
- - South Melbourne
- - Epping, Victoria
- - Essendon
- - Sunshine
- - Frankston
- - Narre Warren
- - Glen Waverley
- - Cheltenham, Victoria
- - Officer
- - Ringwood North
- - Wantirna South
- - Maribyrnong
- - Garden City
- - Ringwood, Victoria
- - Preston
- - Forest Hill, Victoria
- - Footscray
- - St Kilda West
- - Richmond, Victoria
- - Western Australia
- - Perth, Australia Area
- - Perth, Western Australia
- - Joondalup
- - Midland
- - New South Wales
- - Sydney, Australia Area
- - Sydney
- - Gosford
- - Castle Hill
- - Homebush, New South Wales
- - Wyong
- - Hurstville Grove
- - Parramatta
- - Merrylands
- - Campbelltown, New South Wales
- - Hornsby
- - Wollongong
- - Blacktown
- - Tuggerah
- - Darlinghurst
- - Penrith
- - Miranda
- - Bankstown
- - Avalon
- - Auburn, New South Wales
- - Wetherill Park
- - Erina
- - Chatswood
- - Liverpool
- - Manly, New South Wales
- - Winston Hills
- - Shellharbour
- - Narellan
- - Botany
- - Newcastle, Australia Area
- - Newcastle
- - Charlestown
- - Maitland, New South Wales
- - Southport, Australia Area
- - Gold Coast
- - Tweed Heads
- - Robina
- - Australian Capital Territory
- - Canberra, Australia Area
- - Canberra
- - South Australia
- - Adelaide, Australia Area
- - Adelaide
- - Riverton
- - Noarlunga
- - Marion
- - Queensland
- - Brisbane, Australia Area
- - Brisbane
- - Mount Gravatt
- - Wacol
- - Indooroopilly
- - Chermside
- - Strathpine
- - Carindale
- - Loganholme
- - Cairns, Australia Area
- - Cairns
- - Tasmania
- - Northern Territory
- - Darwin, Australia Area
- - Darwin
- Chile - All Cities
- - Araucanía
- - Temuco, Chile Area
- - Victoria
- India - All Cities
- - Jharkhand
- South Africa - All Cities
- - Free State
- - KwaZulu-Natal
- - Durban, South Africa Area
- - Durban
- - Umhlanga Rocks
- - Umhlanga
- - Gauteng
- - Johannesburg, South Africa Area
- - Sandton
- - Centurion
- - Johannesburg
- - Cresta
- - Midrand
- - Pretoria, Gauteng
- - Tembisa
- - Boksburg
- - Rustenburg, North-West
- - Western Cape
- - Cape Town, South Africa Area
- - Cape Town
- - Table View
- - Limpopo
- - Eastern Cape
- - North-West
- Singapore - All Cities
- - Central
- - Singapore, Singapore Area
- - Singapore
- - Novena,
- - Ang Mo Kio New Town,
- - Bukit Merah Estate,
- - Orchard,
- - Bedok New Town,
- - Yishun New Town,
- - Tampines New Town,
- - Sengkang New Town,
- - Jurong West New Town,
- - Paya Lebar,
- - Woodlands New Town,
- - Jurong East New Town,
- - Serangoon,
- - Sembawang Estate,
- - Queenstown Estate,
- - North-East
- - East
- - North
- - West
- New Zealand - All Cities
- - Canterbury
- - Wellington
- - Wellington, New Zealand Area
- - Wellington, Wellington
- - Lower Hutt
- - Paraparaumu
- - Palmerston North, Manawatu-Wanganui
- - Auckland
- - Auckland, New Zealand Area
- - Auckland, Auckland
- - Hamilton, Waikato
- - Albany
- - Tauranga, Bay of Plenty
- - New Lynn
- - Pukekohe, Auckland
- - Waikato
- - Bay of Plenty
- - Northland
- - Manawatu-Wanganui
- Sweden - All Cities
- - Dalarna
- All Candidates
- Received Offer Only
- Popular
- Most Recent
- Oldest First
- Easiest
- Most Difficult
Interviews at Cotton On
Interviews for Top Jobs at Cotton On
- Christmas Casual (222)
- Sales Associate (57)
- Casual Sales Assistant (51)
- Christmas Casual/Sales Assistant (44)
- Sales Assistant (34)
- Retail Assistant (24)
- Typo Christmas Casual (18)
- Retail Sales Associate (17)
- Store Manager (16)
- Retail Sales Assistant (13)
- Seasonal Sales Associate (12)
- Team Member (9)
- Assistant Store Manager (8)
- Retail Associate (6)
- Key Holder (6)
- Customer Service (6)
- Cotton On Kids Christmas Casual (5)
- Xmas Casual (5)
- Part Time Sales Associate (5)
- Sales Associate/Cashier (5)
- Casual Team Member (4)
- Customer Service Representative (4)
- Assistant Manager (4)
- Christmas Part-Time (4)
- Produktmanager Indoorcycling / Gruppenfitness (3)
- Christmas Sales Assistant (3)
- Typo Xmas Casual (3)
- Typo Christmas Casuals (3)
- Christmas Causal (3)
- Visual Merchandiser (2)

Anonymous Employee
I interviewed at Cotton On
The interview process was done online through a video conference at the time of applying. The interview was fairly easy as the questions were simple and straightforward. The interview took about 10 minutes and was simple.
- Question: Tell me about yourself When has there been a time you've gone above and beyond for a customer?

Anonymous Employee
I interviewed at Cotton On
Asked standard interview questions for a job interview. Proper preparation is required (eg. what would you do in different scenarios, what experience do you have, what do you bring to the team, how would you handle customers, what do you know about products)
- What experience do you have in retail?

Anonymous Interview Candidate
I interviewed at Cotton On
It was easy and super quick. Was conducted in store room of shop. Basic interview questions, really casual and asked a few personal questions such as what you like to do etc.
- Three words to describe you?

Anonymous Employee
I interviewed at Cotton On
Face-to-face interview process. Interviewer is usually the manager of the store who will ask a series of questions some of which will be about you and some will be about what you know of the company.
- What does good customer service look like to you?

Anonymous Interview Candidate
I interviewed at Cotton On
I applied for the position online through the careers portal, then was contacted for an interview about a week later. The interview was one-on-one and took place with the store manager.
- Tell me about a time where you’ve had to work in a team.

Anonymous Employee
I interviewed at Cotton On
Interview will take place in store. You will be asked what you know about the company. Be sure to Google and be prepared beforehand. Show enthusiasm and know basic folding. Would be good to come in brand attire. Look presentable.
- What do you know about brand

Anonymous Employee
I interviewed at Cotton On
The interview is in a group setting and the interviewers are approachable and friendly. Generally a young culture with good vibes! I appreciate that they shared about their experience with me
- How to deal with difficult customers

Anonymous Interview Candidate in Melbourne
I applied online. I interviewed at Cotton On (Melbourne)
The manager and I had a one-on-one interview, and the atmosphere was relaxed throughout the interview. The manager did not urge me to give the answer to the question right away, but gave me time to think.
- What kind of setback have you had recently? And what did you learn from it?
- What are the seven brands of Cotton On Group?

Anonymous Interview Candidate
I interviewed at Cotton On
Well I miss the interview because maybe some issues when I was connected to zoom and they send me a link for reschedule the interview, but if I didn’t ask about the link the day before I were never knew about they hire someone internal. So, never have the chance.
- No questions asked no interview

Anonymous Interview Candidate
I interviewed at Cotton On
The interview was good. They asked me 5-6 questions and I answered confidently but unfortunately I was not hired. Maybe I was not fit for the position and I'll try next time.
- Do you have any customer service experience?
Cotton On Interviews FAQs
Glassdoor users rated their interview experience at Cotton On as 69.0% positive with a difficulty rating score of 2.15 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Store Manager and Christmas Casual rated their interviews as the hardest, whereas interviews for Sales Associate and Seasonal Sales Associate roles were rated as the easiest.
The hiring process at Cotton On takes an average of 14 days when considering 251 user submitted interviews across all job titles. Candidates applying for Retail Sales Associate had the quickest hiring process (on average 6 days), whereas Christmas Casual roles had the slowest hiring process (on average 15 days).
Common stages of the interview process at Cotton On according to 251 Glassdoor interviews include:
One on One Interview: 22.66%
Group Panel Interview: 20.96%
Presentation: 11.61%
Phone Interview: 10.76%
Background Check: 7.93%
IQ Intelligence Test: 7.37%
Drug Test: 7.08%
Skills Test: 5.38%
Personality Test: 4.53%
Other: 1.70%
Popular Careers with Cotton On Job Seekers
Work at Cotton On? Share Your Experiences
