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      Crate and Barrel

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      Furniture Sales Associate Interview

      Mar 14, 2022
      Anonymous Interview Candidate
      Costa Mesa, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Crate and Barrel (Costa Mesa, CA)

      Interview

      It was a lovely conversation up the escalator, until we sat down on a sofa on the showroom floor (not a private office. Awkward.) where guests were milling about. What the what? Additionally I had to wear a mask, although we were seated 6 feet apart. Both of these details made communication extremely difficult, let alone the ability to "connect". In hindsight, I should have insisted no mask, or left if it wasn't a choice. It was a miserable experience in the mask. I'm college educated with a significant career and background in project management and tech with skills that apply to the fundamentals of the position, but I was not ever a "furniture salesperson", but I love design and C&B, and I know their products WELL. This was a second "career" for me after a long break to be an at-home parent. I thought the position would be a great starting point to grow another career with a solid company. I can only guess that the interviewer was intimidated by my background because she was asking ridiculous detailed and technical marketing questions about KPI's etc. (yes, I know what KPI's are)...but we're talking about a position that pays very little, AND they require you to sell one million dollars of furniture per year without earning a commission (temporary because I forget why, and how long is temporary?) She was almost insulting about my lack of "experience" (despite that fact was included on my cover and resume), and made suggestions that were equally insulting. I was trying my best to stay respectful, so I didn't point it out. I was so disappointed because I love C&B and they would have had a great associate working for them, singing their praises to customers, doing right by customers, creating designs in the design studio, and selling plenty of furniture. Their loss, but maybe mine too. (I guess I'm not over it - haha! and also not excited about shopping there again.)

      Interview questions [1]

      Question 1

      Tell me about a time when you couldn't meet your expected KPIs, when did it happen and why and what was the amount and how would you do it better, blah blah blah. OH. EM. GHEE. Furniture sales associate - not CMO. 😂
      Answer question
      1

      Other Furniture Sales Associate Interview Reviews for Crate and Barrel

      Furniture Sales Associate Interview

      Apr 8, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Crate and Barrel

      Interview

      It was swift and easy. I was asked if I worked in sales before and did customer service. I was also asked if I had styled anyone home before. The assistant store manager who interviewed me was very nice. She gave me a brief tour of the floor afterward and told me she would call me about the offer.

      Interview questions [1]

      Question 1

      Have you worked in sales/with customers before?
      Answer question

      Furniture Sales Associate Interview

      Jan 20, 2024
      Anonymous employee
      Tigard, OR
      Accepted offer
      Neutral experience

      Furniture Sales Associate Interview

      Jan 24, 2024
      Anonymous Interview Candidate
      Santa Clara, CA
      No offer
      Negative experience
      Average interview
      Easy interview

      Application

      I interviewed at Crate and Barrel (Tigard, OR)

      Interview

      The interview was very simple and easy, managers made it seem like a very welcoming workplace with room to grow within the company. Which all turned out to be absolutely false.

      Interview questions [1]

      Question 1

      Skills, negative qualities, describing times from past jobs.
      Answer question

      Application

      I applied online. I interviewed at Crate and Barrel (Santa Clara, CA) in Nov 2023

      Interview

      A complete waste of time and many instances of miscommunication and unprofessionalism from this company. Interviewed for the furniture sales associate position in Santa Clara two times. The first interview went great, asked about myself and was given a tour of the furniture department. However there was a lack of communication in many ways as I was told I can start as soon as possible in the first interview by the assistant manager. I was then called in for another interview with the store manager and was asked more specific questions about experience and qualifications. Afterwards, I received absolutely no communication back and had to send two emails for any communication. Later my information was passed on to the housewares department to take a lower paying position there. After expressing interest in accepting the position, I received no more communication from the store manager. If you are interviewing here prepare for complete disregard for your time spent as well as following up.

      Interview questions [1]

      Question 1

      What kind of design courses did you take in school?
      Answer question