I applied online. The process took 1 week. I interviewed at Farmers Insurance Group (Caledonia, MI) in Aug 2015
Interview
A phone interview with a rep from HR was done following an online application and typing test.
I was told I would hear back soon. The same day I was called in for an in person interview the following day. It was with 3 people each asking me behavioral scenario questions and included a sit in on a couple calls.
Interview questions [1]
Question 1
When was the last time you went beyond your duties for a customer? What did you do bbc ND how did the customer react?