I applied online. The process took 2 weeks. I interviewed at Prudential (Dresher, PA) in Mar 2018
Interview
There was a phone screening, an assessment, and a final in-person interview with two people. Phone screening and assessment was easy. The in-person interview was okay. There about 4-6 behavioral questions and one role play for the in-person interview. One of the interviewers did make an inappropriate joke and it seemed like both of them didn't really like working for the company. The role play was straight forward, but you should put some energy into it when doing it. The recruiter was also very nice and supportive.
Interview questions [3]
Question 1
Tell me about a time where a customer's action took you by surprise and how did you handle it?
Really good, good environment, able to do work peaceful. Very friendly and stay calm through out the journey. Apply forst and sit for assessment test and go for interview if passed. Really comfortable because everything through online
I applied online. The process took 3 weeks. I interviewed at Prudential in Oct 2023
Interview
Very easy! Friendly interviewer! Seemed like a quick process for me! I was very happy with the outcome and can’t wait to start with the company! Thank you so much
I applied online. The process took 3 weeks. I interviewed at Prudential (Atlanta, GA) in Jan 2023
Interview
Prudential is a joke. Please pay attention to all of the negative reviews because they are true. The call metrics are ridiculous and you will fail calls for a stupid reason. EXTREME high turnover rate and unhappiness all around. There is no transparency in the hiring process. They make it seem like things are great and everyone is caring when they micro manage and nit-pick. Only work here if you are desperate.
