Seasonal Sales Associate applicants have rated the interview process at REI with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 72% positive. This is according to Glassdoor user ratings.
Candidates applying for Seasonal Sales Associate roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at REI overall takes an average of 17 days.
Common stages of the interview process at REI as a Seasonal Sales Associate according to 5 Glassdoor interviews include:
Group panel interview: 29%
Phone interview: 29%
IQ intelligence test: 14%
One on one interview: 14%
Presentation: 14%
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I applied online. The process took 2 weeks. I interviewed at REI in Sep 2020
Interview
Applied at rei.jobs and minutes later received an email saying to complete a HireVue screening. They ask a question, you have three minutes to prepare, and three minutes to record yourself giving an answer. You also get 3-4 retakes per question. Q's were 1. Introduce yourself and tell us what interests you about REI. 2. What is great customer service to you? Talk about a time you received great customer service and what was the outcome? 3. Talk about a time you were assigned a new and unfamiliar task. How did you handle it and what was the outcome? They then ask a few logistical questions about hours and wages. 5 days later, I got an email from my location saying to call to schedule a second interview. The second interview was through microsoft teams. I did the interview, and got a call 2 days later with a offer for the position.
Interview questions [3]
Question 1
Talk about a time you were a part of a team who accomplished a goal together. How did you do it and what was the outcome? (or something like that)
Talk about a time you had to have a hard/uncomfortable conversation with a peer or mentor. How did you approach the conversation and what was the outcome?
After applying, making a video, a phone interview, then if you’re lucky, endure an Excruciating long, huge group interview, in the shoe department, sitting for hours on uncomfortable wood benches. Very much a popularity contest, and seasonal hires only cashier. I never heard back from anyone about if I was hired or not, so I called the store directly to ask if I should be there for the training the following day. I was treated like I was the one that didn’t know what was happening and they said I should have received an email stating I was not hired. I didn’t. Not in my junk mail. I know how email works. After two weeks of dealing with corporate at REI, they admitted that they had screwed up and I was never notified about the job. Now when I shop in store, the manager won’t even make eye contact with me.
Interview questions [1]
Question 1
How does respect translate to the outside world, beyond REI ?
I applied online. I interviewed at REI (San Francisco, CA) in Aug 2024
Interview
Two managers, in-person. They asked questions about how I would deal with difficult customers. I also asked if I was comfortable with up-selling customers on the MasterCard. At the end of the interview I was offered a job. My understanding is should not have done that but one of the managers liked me and I got the impression they wanted to be done with interviewing candidates. Also I was a reliable older person, not a kid who might not show for work.