I applied online. I interviewed at Support.com (Remote, OR) in May 2017
Interview
it was pretty straight forward. Application..standard with test questions. if you pass then you will receive a link to schedule an interveiw was role play, computer evaluation and questions. If you make it throught the interview HR will send you an offer letter. then onboarding instructions once complete there is a five week mandatory training
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Interview questions [1]
Question 1
What company’s have you done customer service for?
I applied online. The process took 3 weeks. I interviewed at Support.com (LaFollette, TN) in Jan 2019
Interview
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
