You have to do an online questionnare, if you pass that stage you'll be asked to submit documents proving you can legally work in the UK. 2 Working days after applying I recieved a phone call on the Wednesday asking to come in for an interview on the Friday. I was applying for a position in one of the Express stores, so it wasn't as overwhelming. I filled in another questionnare about my health on arrival of the interview and then was taken to their staff office where I was asked 5 simple questions. I don't remember the questions specifically, but they were just about giving examples of a certain situation you've been in that they describe to get a feel for how you already are around other people etc. The rest of the interview was pretty informal and was just conversation. I was asked to shadow one of the members of staff to get a feel of what it's like, I was pretty comfortable since I was actually applying for a store nearby my house so I knew everyone pretty well. The manager seemed really impressed by my enthusiasm and how energetic I was considering my real ambition is to be an illustrator, I was pretty upfront about my aspirations but explained that I wanted a job the involved a lot of communicating to help me gain my confidence when I'm doing paid art work etc. I was told I'd hear back later the following week but recieved a phone call on Tuesday in the evening saying I'd got the job. I now have to do an induction day on Saturday before I start.