Customer Service Representative applicants have rated the interview process at Thermo Fisher Scientific with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 37 days to get hired, when considering 44 user submitted interviews for this role. To compare, the hiring process at Thermo Fisher Scientific overall takes an average of 33 days.
Common stages of the interview process at Thermo Fisher Scientific as a Customer Service Representative according to 44 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 20%
Skills test: 14%
Drug test: 12%
Group panel interview: 10%
Presentation: 7%
Background check: 7%
Personality test: 5%
IQ intelligence test: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Thermo Fisher Scientific (Atlanta, GA) in Mar 2017
Interview
Pretty easy and to the point. Asked standard interview questions that you would expect at almost every interview I've ever been on. I would apply in gain if necessary.
Interview questions [1]
Question 1
Describe a time you used exceptional customer service skills?
I applied online. I interviewed at Thermo Fisher Scientific
Interview
The interviewer was not so nice. Was very anti international people and was specific about if you live in germany you should know german (be fluent). So we ended the interview 30 mins earlier
I applied online. I interviewed at Thermo Fisher Scientific (London, England)
Interview
3 stages
1st stage with a recruiter - check your suitable for the role, tells you salary and benefits and role specifics
2nd stage with manager of the team - gets to know you
3rd stage with manager and member of the team - PowerPoint on how to achieve success within your first 30 days
Interview questions [1]
Question 1
How can you ensure you stay motivated in this role ?
I interviewed at Thermo Fisher Scientific (Bengaluru)
Interview
Its really good, 1st Essay Writing, 2nd Email Case study and Final Face to Face interview, if we clear that interview with in week or 2 weeks we get confirmation mail from HR