I applied online. The process took 4 weeks. I interviewed at Vanguard
Interview
Applied online on Tuesday, got an email to schedule a phone interview the next day, scheduled the interview for the Friday of that week. Some general questions, asked what I knew about the company, and behavioral. Was scheduled for an in person interview 2 weeks later. In person was a presentation, case study/role play, and behavioral, followed by another presentation. Basic questions, STAR format, the case study is fairly simple, pay attention to the small details and be sure to prioritize. Recieved a phone call less than a week later with my offer.
Interview questions [1]
Question 1
During the behavorial questions, the interviewer asked one with technical words (bonds, yields, etc.) The basis of the question was still behavioral, i.e. how would you handle a client's request that was not in their best interest? I think the wording was meant to be a "trick."
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call
