Working at Rackspace | Glassdoor

Rackspace Overview

San Antonio, TX
5001 to 10000 employees
1998
Company - Private
Information Technology
$2 to $5 billion (USD) per year
Unknown
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the complexity and cost of managing it on their own. Rackspace engineers deliver specialized expertise, easy-to-use tools, and Fanatical Support® ... Read more

Mission: Our mission is to make computing simple and powerful for businesses.

Our vision is to be recognized as one of the world's greatest service companies.


Glassdoor Awards

Best Places to Work:2014 (#30), 2013 (#15), 2012 (#12), 2010 (#40)

Rackspace Reviews

3.6
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Approve of CEO
Rackspace CEO Taylor Rhodes
Taylor Rhodes
388 Ratings
  • "Account Executive"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Antonio, TX
    Current Employee - Account Executive in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time (More than a year)

    Pros

    Culture is great - People are willing to go out of their way to help you

    Cons

    People get promoted based on who they know not what they know
    Sometimes required to push on sales deals that I'm not confident will work/benefit the customer
    Accounts in Sales not equally distributed - Favored/Tenured Rackers get better producing accounts

    Advice to Management

    Be fair across the board. Nepotism exists greatly in this company.

See All 1,185 Reviews

Rackspace Photos

Rackspace photo of: Group of Rackers outside The Castle in San Antonio
Rackspace photo of: The Fanatical Jacket Award Wall
Rackspace photo of: Corporate Olympics
Rackspace photo of: Pay It Forward Award
Rackspace photo of: Celebrating Hulk Hogan's Birthday
Rackspace photo of: Racksburg Bikes
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Rackspace Interviews

Experience

Experience
62%
15%
21%

Getting an Interview

Getting an Interview
48%
20%
18%
4
3
3
2

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Dev Ops Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Rackspace.

    Interview

    The interview process was pretty thorough, although they didn't explain a lot about the culture, and due to technical issues I was only able to interview via the phone (I was not located in San Antonio at the time). Despite this I found the interviewers to be fair, and they were able to dig into my answers, as opposed to just asking surface level questions.

    Interview Questions

    • Explain how to build a full HA setup in the cloud.   1 Answer
See All 423 Interviews

Company Updates

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Rackspace Awards & Accolades

  • Fortune Best Tech Workplaces, Fortune, 2017
  • Fortune's 50 Best Workplaces for Parents, Fortune, 2017
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