Bazaarvoice Reviews | Glassdoor

Bazaarvoice Reviews

Updated August 15, 2018
364 reviews

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3.6
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Joe Davis
4 Ratings

364 Employee Reviews

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Pros
  • "Work from home at your own preferred schedule" (in 25 reviews)

  • "BV truly understands the importance of work-life balance" (in 19 reviews)

Cons
  • "People who have NO business leading a team, let alone being put into a senior leadership role abounds" (in 9 reviews)

  • "recent management change after which a lot of long-term employees left, high turnover of staff" (in 8 reviews)

More Pros and Cons

  1. "Great Culture, Great Company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Austin, TX
    Current Employee - Inside Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bazaarvoice full-time (Less than a year)

    Pros

    The people, benefits, pay, and incentives are all above average. Some really talented folks here looking for all of their employees to thrive and grow! Training is very thorough and tons of coaching along the way. They build a path to follow and the rest is up to you to execute! Everyone is pretty much a team player and wants to succeed.

    Cons

    Haven’t seen any cons yet.

    Advice to Management

    Keep it up. Hiring very talented people - keep it up. Culture is really great and a huge benefit of working at BV.


  2. "good times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Director in Austin, TX
    Former Employee - Client Success Director in Austin, TX

    I worked at Bazaarvoice full-time (More than 3 years)

    Pros

    The people whom I worked with were exceptionally talented

    Cons

    huge growth in the early years made for a chaotic work environment and large, unvetted pivots

  3. "Good company; room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bazaarvoice full-time (More than a year)

    Pros

    - Culture
    - Flexibility
    - Benefits
    - Location
    - Ability to seek opportunities and grow career internally
    - Offers a great product to clients

    Cons

    - Internal documentation, while getting better, could use reorganizing and templating for consistency and search purposes.
    - Moral and confidence is a bit low after buyout in Jan 2018.


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice part-time

    Pros

    Flexible i like the job

    Cons

    No cons at this moment

    Advice to Management

    Na


  5. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bazaarvoice full-time (More than 5 years)

    Pros

    Lots of support, good culture

    Cons

    Lots of change, all the time


  6. "Great for building a successful Sales career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bazaarvoice full-time (Less than a year)

    Pros

    - Great training! Managers show clear investment in your success
    - Easy solution to sell and new pricing structure is very comprehensive
    - Very little cold calling, mostly targeted outreach
    - Lots of internal mobility for moving between account management and sales
    - Quick to promote hard workers / individuals control their own success
    - Product team is regularly launching Interesting and relevant solutions
    - Strong mentorship opportunities

    Cons

    - Little to no focus on diversity. Very few people of color or women at senior and executive leadership levels
    - 401k plan below average
    - Interim CEO is disconnected from company culture / not usually located in the company HQ
    - Lots of additional daily tasks that are not relevant to core responsibilities (i.e. internal meetings, etc.)
    - Some growing pains given recent Private Equity ownership (i.e. moving support teams to Ireland and Lithuania)


  7. "Amazing people, lots of coaching"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bazaarvoice full-time (Less than a year)

    Pros

    Tons of great resources
    Learning tools EVERYWHERE
    Culture is amazing
    Haven't met a single mean person
    Fast growth inside the company
    Great mentorship
    Free beer, snacks, drinks, etc
    Great downstairs cafe with cheap lunches
    Lots of communication
    Parking garage adjacent to building
    Office is so great that Facebook wanted to buy it from us
    Gym downstairs
    Ping Pong tables
    Gorgeous decor and design

    Cons

    They squeezed everyone on two floors recently to allow leasing to other companies.
    A little crowded but not unbearable

    Advice to Management

    Keep doing what you're doing

  8. Helpful (1)

    "A sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Analyst in Austin, TX
    Former Employee - Content Analyst in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bazaarvoice part-time (More than 5 years)

    Pros

    Flexible work schedule
    ability to work remotely
    Good way to make a bit of extra cash (when there's work)

    Cons

    No increases in the pay scale the entire time I was there (they actually removed all perks and incentives)
    outsourcing to the Philippines
    poor communication between managers and employees
    too many managers to keep track of and it seems like none of them want to take any responsibility or initiative (likely because they know it's only a matter of time until their job is outsourced)
    if this company is still standing by the end of the year, I will be shocked

    Advice to Management

    Maybe stop hiring people to do a job when there isn't enough work to go around
    Find ways to help your employees succeed rather than trying to find any excuse to get rid of them, or to pay them less, or to not give them benefits


  9. "A great place to work if you like change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Manager in New York, NY
    Current Employee - Client Relationship Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bazaarvoice full-time (More than 3 years)

    Pros

    Great work/Life balance
    The company has unique data rights and is making inroads in the media/advertising space.

    Cons

    Constant leadership change, the company recently was acquired by a private equity firm. Not much innovation on the core SaaS products.


  10. Helpful (6)

    "Eh. Lots of change. Lots of discontent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Austin, TX
    Former Employee - Senior Product Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bazaarvoice full-time (More than a year)

    Pros

    A lot of smart client focused doers.

    Cons

    Leadership Leadership leadership leadership leadership


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