Bazaarvoice Reviews | Glassdoor

Bazaarvoice Reviews

Updated December 3, 2018
377 reviews

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3.6
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Joe Davis
8 Ratings

Employee Reviews

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Pros
  • "I can work from home when I need to, come in a little early or leave a little early if I need to" (in 26 reviews)

  • "BV truly understands the importance of work-life balance" (in 19 reviews)

Cons
  • "People who have NO business leading a team, let alone being put into a senior leadership role abounds" (in 9 reviews)

  • "Constant change and re-orgs (which can be good for the company, but consistently confusing for employees) so you really have to roll with that" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "best employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time

    Pros

    great colleagues, great technology, great everything

    Cons

    business not doing that well


  2. "Happy for four years!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice full-time

    Pros

    I feel trusted at Bazaarvoice. I can work from home when I need to, come in a little early or leave a little early if I need to. Obviously, I make sure to be worth of this trust but the flexibility is nice to have when I need it. Generous vacation policy, good benefits. I like the culture - lots of young folks, very nice.

    Cons

    Bad internal documentation, lots of tribal knowledge, multiple names for everything, processes often aren't clear. Recently purchased by Marlin Equity and have seen outsourcing and layoffs within the last couple years. I am less confident in the future of my position and room for advancement.

  3. "Content Moderator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Moderator in Austin, TX
    Current Employee - Content Moderator in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bazaarvoice part-time (More than 8 years)

    Pros

    There are no pros left here.

    Cons

    Decreasing salary, poor management, no room for growth, continues change, unclear future.

    I used to love working here but absolutely hate it now. With the latest acquisition, the Content Moderators are hurting the most and management doesn’t care, it’s everyone on its on here and people look after their own situation and salary in the first place. Things have gone downhill really fast the last couple years. The worst part is that with all the changes, my hourly rate is only $7 right now. For a lot of Content Moderators, the salaries have been decreasing and management is aware of this. There is no positive outlook for the future. I talk to a lot of other Moderators and most of them lost their joy of working here. The only reason why people stay here is the work from home option. The compensation is just ridiculous though, every single job these days pays more. I have been a top ten Moderator for many years and am currently in the process of accepting another position and leaving here. The future for Content Moderators is really bad here.

    Advice to Management

    Follow our previous CEO and leave.

    Bazaarvoice Response

    Dec 4, 2018 – Director, Workforce Operations

    Thank you for taking the time to give feedback and your commitment to Bazaarvoice over the years. We do know that there have been many changes that impact both our full time and part time... More


  4. "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bazaarvoice full-time

    Pros

    Great place to work - strong culture and really cares about the people

    Cons

    Too new to say


  5. "don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Moderator
    Current Employee - Content Moderator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bazaarvoice part-time (More than 8 years)

    Pros

    There are no pros when you work remote.

    Cons

    Do not accept a job with BV. They like their moderators to sit around and wait for work. You will waste your work day waiting for work that will not be coming to your screen. And when you do work you will barely make minimum wage. You could make a lot more money cleaning houses!

    Bazaarvoice Response

    Nov 2, 2018 – Director, Workforce Operations

    Thank you for the feedback and your tenure with Bazaarvoice. We are aware that there have been many changes as a growing company that impact our employees. We wish that you had a better experience... More


  6. "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bazaarvoice full-time

    Pros

    The management and on boarding process are both great. Training is incredibly detailed and they do a great job of coaching you along the way. The company culture is fantastic and everyone is very helpful, they are some of the most talented people you could ask to work with.

    Cons

    while there is great opportunity for earning potential, base pay is a bit low.

    Advice to Management

    As the company continues to grow and a new CEO is hired, be transparent with the employees to reassure their position is safe.


  7. Helpful (1)

    "Content Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Analyst in Austin, TX
    Former Employee - Content Analyst in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bazaarvoice part-time (More than a year)

    Pros

    Dynamic company, great business idea

    Cons

    Low pay, no growth opportunities

    Advice to Management

    You source from highly motivated and educated people. Advancement opportunities is important to most people with some ambition. Honor that resource.

  8. Helpful (2)

    "Was good until they became privately owned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Moderator in Austin, TX
    Former Employee - Content Moderator in Austin, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Bazaarvoice part-time (More than a year)

    Pros

    Flexible hours; relatively easy work

    Cons

    Got rid off hourly wage incentives and free time off when they became privately owned; jobs were no longer secure and available work inconsistent once they became private as well

    Advice to Management

    Invest not only in the performance of your employees but also the wellness of them; be honest and upfront about internal changes within the company


  9. "Overall, great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends

    I have been working at Bazaarvoice full-time (More than 3 years)

    Pros

    - Generally flexible with working hours
    - Compensation is pretty comparable to market rates
    - Collaborative work environment (mostly) and great company culture
    - A lot of internal opportunities

    Cons

    - Constant change and re-orgs (which can be good for the company, but consistently confusing for employees) so you really have to roll with that
    - At times, annual raises are just enough to keep you around


  10. "good times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Director in Austin, TX
    Former Employee - Client Success Director in Austin, TX

    I worked at Bazaarvoice full-time (More than 3 years)

    Pros

    The people whom I worked with were exceptionally talented

    Cons

    huge growth in the early years made for a chaotic work environment and large, unvetted pivots