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Bazaarvoice

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Bazaarvoice

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Bazaarvoice Reviews

Updated Jun 8, 2023

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Found 693 of over 735 reviews
4.2
84% Recommend to a Friend
Bazaarvoice CEO Keith Nealon
94% Approve of CEO

Found 685 of over 735 reviews

4.2
84%
Recommend to a Friend
94%
Approve of CEO
Bazaarvoice CEO Keith Nealon
Keith Nealon
162 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Had several great people that I enjoyed working with and was able to make some positive changes during my tenure.(in 106 reviews)
  • "Great culture but being in the NYC office we are somewhat separate from the main office in Austin(in 76 reviews)
  • "Good work / life balance(in 33 reviews)
  • "work from home, flexible scheduling(in 28 reviews)
  • "Benefits are great(in 21 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Bazaarvoice and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    Technical Success Manager Position

    May 23, 2023 - Technical Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing benefits, flexibility with work-from-home or work in-office, very cooperative team, enjoyed managers and supervisors.

    Cons

    Sudden lay-off due to tech downturn with small severance.

    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Unrealistic quota goals

    Apr 10, 2023 - Mid Market Account Executive in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is actually a lot of fun. The people are very friendly and nice. Universally, the culture is great!

    Cons

    This company has so much potential. It's so sad. The mid-market division was poorly operated from the top down. If you are offered a mid-market AE position, say NO! Quotas were way way too high, no one was getting there except maybe 1 or 2 out of 12 AE's. I never had a manager on any sales calls my first 12 months on the job. Managers were able to see the writing on the wall, and they were resigning left and right. Managers who had been there YEARS. II had 3 managers in less than 12 months! It's concerning when NO MID MARKET AE's ever made president's club.

    Continue reading
    2 people found this review helpful
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  4. 1.0
    Former Employee, more than 1 year

    Illegal and non compliant business handling

    Mar 19, 2023 - Solutions Consultant in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the people at / who were with the company I will remain friends with or connected. I got some good connections out of my time and mentorship.

    Cons

    Terrible handling of global business ventures and team structuring and integration - especially in protected classes. I’ve never faced so much shame and discrimination and escalations without real cause for setting normal and proper boundaries to avoid working 7 days a week. The company can’t decide what the actual growth trajectory is and what fields / clients are profitable. Bad reputation amongst top spend clients. No investment on enhancing technology. Inability to PR spin every major failure and relies on name dropping partnerships for credibility when it is not actually backed by facts (ironic for a company that is based on tech/analytics and results). Unless you are a typical tech bro, you will be constantly battling internal parties who should be your considered your team and you will leave feeling shamed and isolated for calling out misbehavior even by the HR director. Leaders lack general business knowledge and ethics for their baseless pricing markups that cheat their clients.

    Continue reading
    5 people found this review helpful
  5. 5.0
    Current Employee

    Great company

    May 22, 2023 - Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    transparent leadership, smart company goals, great product

    Cons

    better compensation of pay, of course

    Be the first to find this review helpful
  6. 5.0
    Current Employee

    Great place to work

    May 18, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love the culture and people

    Cons

    Challenges this year being in the tech industry, but this isn't unique to BV

    Be the first to find this review helpful
  7. 4.0
    Current Employee, more than 5 years

    Fun place to work

    May 10, 2023 - Principal Client Success Manager in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great teams, leadership, work life balance

    Cons

    Internal and client tools aren’t the best

    Continue reading
    Be the first to find this review helpful
  8. 1.0
    Former Employee, more than 5 years

    BV

    Apr 26, 2023 - Content Moderator in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote and independent work, which is nice.

    Cons

    Mandatory weekend hours, no pay raise in 6 years, zero opportunities to get a promotion.

    2 people found this review helpful
  9. 5.0
    Current Employee, more than 3 years

    The greatest people!

    Jan 19, 2023 - People and Talent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are amazing! - and this is super important to me since you spend a lot of time with your coworkers. I have had some great growth opportunities and feel very professionally fulfilled. I genuinely feel great about the leadership - they listen and take actions to fix things rather than just glossing over things. I have been here for over three years and have no plans on leaving any time soon.

    Cons

    Communication can sometimes be tough cross-functionally. - but that has been my experience at every SaaS company so this isn't anything new.

    Continue reading
    Be the first to find this review helpful
  10. 1.0
    Former Employee, more than 1 year

    If you’re ready to drink the Kool-Aid go for it

    Mar 13, 2023 - Anonymous 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits Flexibility Paid time off

    Cons

    Unrealistic quotas Pointless KPI’s Toxic culture

    Continue reading
    3 people found this review helpful
  11. 4.0
    Former Employee, more than 3 years

    Good career stepping stone

    Mar 23, 2023 - Product Marketing Manager in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bazaarvoice has some amazing products and clients

    Cons

    Bazaarvoice has suffered from lack of focus at times

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 685 Reviews
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Bazaarvoice Reviews FAQs

Bazaarvoice has an overall rating of 4.2 out of 5, based on over 735 reviews left anonymously by employees. 84% of employees would recommend working at Bazaarvoice to a friend and 79% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Bazaarvoice employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Bazaarvoice. This rating has decreased by -4% over the last 12 months.

84% of Bazaarvoice employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bazaarvoice 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Bazaarvoice to be career development, benefits, culture and the cons to be compensation, senior leadership, management.

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From our headquarters in Austin, Texas, to our offices across the globe, Bazaarvoice brings a people-first approach to advanced technology,...More

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Company Updates

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Bazaarvoice

50 days ago

Hiring
Our Product Design team is at the heart of #InnovationOverImitation and we are on the search for a Senior Product Designer to work with our #Influenster team to tackle complex product challenges, take ownership over core features and drive iterative improvements. Learn more about how you would play a pivotal role in driving the success of the content acquisition product strategy, meet the needs of our community members, and help to differentiate our product from the competition. #Saas #NewYorkJobs #ProductDesign #Wearehiring #ApplyNow #ReferAFriend
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Bazaarvoice - Sr. Product Designer
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Bazaarvoice

50 days ago

Hiring
Business technology and operations is the reason our business is successful! Now, we're preparing for the next level and transforming the integral parts of how we support internal teams and customers. We're on the search for a Senior Director to lead and implement innovative solutions to enhance service, support and operationalize efficiency and effectiveness throughout our organization. Do you have experience working for a #SaaS organization and an expert working cross-functionally? This role would allow you to lead a small team and create roadmaps for all of our entire organization to support growth. Click on the link to learn more! #ITProductManagement #businesstechnology #StrongerTogether
Shared image - Bazaarvoice - Sr. Director, IT Product Management
Bazaarvoice - Sr. Director, IT Product Management
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Bazaarvoice Photos

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Bazaarvoice photo of: Product Marketing Team Workshop
Bazaarvoice photo of: Keith, CEO and Gayle, Chief People Officer
Bazaarvoice photo of: Influenster team volunteered together at the CTX food bank and Carita in Austin
Bazaarvoice photo of: Ken Hashman at Christmas Roadshow 2022
Bazaarvoice photo of: Gayle Wiley, CPO and Gracie Renbarger, General Counsel at Christmas Roadshow
Bazaarvoice photo of: Zarina Stanford, CMO
Bazaarvoice photo of: Best Workplace 2022
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Glassdoor has 735 Bazaarvoice reviews submitted anonymously by Bazaarvoice employees. Read employee reviews and ratings on Glassdoor to decide if Bazaarvoice is right for you.