Bazaarvoice Reviews
Updated Jun 8, 2023
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Top Review Highlights by Sentiment
- "Had several great people that I enjoyed working with and was able to make some positive changes during my tenure." (in 106 reviews)
- "Great culture but being in the NYC office we are somewhat separate from the main office in Austin" (in 76 reviews)
- "And like the other review says, the compensation is average or below average because they are counting on workers counting on the IPO." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Bazaarvoice and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Technical Success Manager Position
May 23, 2023 - Technical Success ManagerRecommendCEO ApprovalBusiness OutlookPros
Amazing benefits, flexibility with work-from-home or work in-office, very cooperative team, enjoyed managers and supervisors.
Cons
Sudden lay-off due to tech downturn with small severance.
- Former Employee, more than 1 year★★★★★
Unrealistic quota goals
Apr 10, 2023 - Mid Market Account Executive in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
The company is actually a lot of fun. The people are very friendly and nice. Universally, the culture is great!
Cons
This company has so much potential. It's so sad. The mid-market division was poorly operated from the top down. If you are offered a mid-market AE position, say NO! Quotas were way way too high, no one was getting there except maybe 1 or 2 out of 12 AE's. I never had a manager on any sales calls my first 12 months on the job. Managers were able to see the writing on the wall, and they were resigning left and right. Managers who had been there YEARS. II had 3 managers in less than 12 months! It's concerning when NO MID MARKET AE's ever made president's club.
Continue reading - Former Employee, more than 1 year★★★★★
Illegal and non compliant business handling
Mar 19, 2023 - Solutions Consultant in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Some of the people at / who were with the company I will remain friends with or connected. I got some good connections out of my time and mentorship.
Cons
Terrible handling of global business ventures and team structuring and integration - especially in protected classes. I’ve never faced so much shame and discrimination and escalations without real cause for setting normal and proper boundaries to avoid working 7 days a week. The company can’t decide what the actual growth trajectory is and what fields / clients are profitable. Bad reputation amongst top spend clients. No investment on enhancing technology. Inability to PR spin every major failure and relies on name dropping partnerships for credibility when it is not actually backed by facts (ironic for a company that is based on tech/analytics and results). Unless you are a typical tech bro, you will be constantly battling internal parties who should be your considered your team and you will leave feeling shamed and isolated for calling out misbehavior even by the HR director. Leaders lack general business knowledge and ethics for their baseless pricing markups that cheat their clients.
Continue reading - Current Employee★★★★★
Pros
transparent leadership, smart company goals, great product
Cons
better compensation of pay, of course
- Current Employee★★★★★
Pros
Love the culture and people
Cons
Challenges this year being in the tech industry, but this isn't unique to BV
- Current Employee, more than 5 years★★★★★
Fun place to work
May 10, 2023 - Principal Client Success Manager in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Great teams, leadership, work life balance
Cons
Internal and client tools aren’t the best
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Remote and independent work, which is nice.
Cons
Mandatory weekend hours, no pay raise in 6 years, zero opportunities to get a promotion.
- Current Employee, more than 3 years★★★★★
Pros
The people are amazing! - and this is super important to me since you spend a lot of time with your coworkers. I have had some great growth opportunities and feel very professionally fulfilled. I genuinely feel great about the leadership - they listen and take actions to fix things rather than just glossing over things. I have been here for over three years and have no plans on leaving any time soon.
Cons
Communication can sometimes be tough cross-functionally. - but that has been my experience at every SaaS company so this isn't anything new.
Continue reading - Former Employee, more than 1 year★★★★★
If you’re ready to drink the Kool-Aid go for it
Mar 13, 2023 - AnonymousRecommendCEO ApprovalBusiness OutlookPros
Benefits Flexibility Paid time off
Cons
Unrealistic quotas Pointless KPI’s Toxic culture
Continue reading - Former Employee, more than 3 years★★★★★
Good career stepping stone
Mar 23, 2023 - Product Marketing Manager in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Bazaarvoice has some amazing products and clients
Cons
Bazaarvoice has suffered from lack of focus at times
Continue reading
Bazaarvoice Reviews FAQs
Bazaarvoice has an overall rating of 4.2 out of 5, based on over 735 reviews left anonymously by employees. 84% of employees would recommend working at Bazaarvoice to a friend and 79% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
84% of Bazaarvoice employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bazaarvoice 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bazaarvoice to be career development, benefits, culture and the cons to be compensation, senior leadership, management.
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