Bazaarvoice Reviews

Updated May 5, 2020

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3.7
72%
Recommend to a Friend
86%
Approve of CEO
Bazaarvoice CEO Keith Nealon
Keith Nealon
8 Ratings
Pros
Cons
  • "Money-driven, party culture where work/life balance is binge drinking with your team but not having actual freedom to take time off(in 14 reviews)

  • "this is not an innovative company with growth opportunities for the Austin market at all anymore, and the senior leadership REALLY doesn't get it(in 11 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Most exciting time to join: time of my life"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - User Experience Researcher in Belfast, Northern Ireland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time for less than a year

    Pros

    This is the first time I've worked at a company that thrives on trust. I'm really privileged to work with passionate professionals who don't rub their expertise in your face. I'm loving being in Belfast, where the majority of product is based. Multiple teams are here, and I get to work with them. I get a great sense of product ownership here, with complete autonomy to perform at my best. The culture is continually evolving, and we're getting more established. With a new office manager and a new CEO for 2020, we're well on our way for being innovative market leaders. And we just get to go along with the ride. There's the perks & benefits which are awesome.

    Cons

    It's been 3 months so far since joining. All the negative things are being fixed, and even in a few months I'm seeing massive progress. Like getting the entire Belfast office aligned, building stronger teams and more efficient calibration. I'm genuinely excited to see progress happen. Watch this space, it's going to blossom further into a pretty epic product company.

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  2. "Excellent place to be in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time for more than 5 years

    Pros

    Amount of data they deal with is Mind Boggling

    Cons

    Nothing as we can think

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  3. Helpful (4)

    "Smoke and mirrors"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bazaarvoice full-time for more than 3 years

    Pros

    Mostly good people and a solid product

    Cons

    Bait and switch VC owners. Ill equipped leaders, especially at VP and above.

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  4. Helpful (6)

    "Was decent until they became privately owned"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Moderator 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bazaarvoice part-time for more than a year

    Pros

    Reasonable pay, friendly work culture, lots of job resources for a time

    Cons

    Availability of work can be sporadic, lack of communication and resources once they became privately owned

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  5. Helpful (1)

    "It's what you make of it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Support Specialist in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bazaarvoice full-time for more than a year

    Pros

    nice office, smart co-workers, good product, good market share

    Cons

    management can play favorites, but that happens everywhere

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  6. Helpful (1)

    "Great Place so far"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time for less than a year

    Pros

    I really like the team like mentality here. There are so many people willing to jump in and help. The product is awesome so that makes it easier to want to go out and sell. They are also focused on self growth and are willing to help you reach your personal goals. They are really flexible with time off which is awesome! Free snacks and lots of free drinks. Work schedule is flexible as long as you are productive and getting your 8 hours in.

    Cons

    The sales on boarding needs improvement

  7. "Wonderful Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engagement Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    It really feels like a family. I have the flexibility to have work-life balance. The unlimited PTO so I can take a break when I need to refresh, I couldn't ask for a better team to work with.

    Cons

    Processes are ever-changing but that isn't a surprise with a company that is the market leader. There is always a need to improve and stay on top of the game.

  8. Helpful (11)

    "really no pros"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Analyst 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bazaarvoice part-time for more than 8 years

    Pros

    it's a job for the time being

    Cons

    Continuously not enough work for existing analysts, but they keep employing more. Coaches weeks behind in giving feedback and responding to emails. Worked flex schedule for years due to tenure and now forced into a schedule again and more expected weekend hours than ever. Promises are not kept in this company, they look how far they can push everyone. Character weighting is a joke!

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  9. Helpful (9)

    "Toxic Culture - run away as fast as you can"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Analyst in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bazaarvoice full-time for more than 3 years

    Pros

    The only pro that comes to mind - Bazaarvoice is living proof that no matter how incompetent you are at your job, you rise to senior management. The CFO in particular is a living embodiment of this

    Cons

    The culture is extremely toxic and uncollaborative. The best way to get ahead is to backstab and undercut your coworkers, which happens frequently. There are plenty of good, smart people working for Bazaarvoice. Unfortunately they are entirely drowned out by a incompetent upper management layer, which has failed time and time again, yet maintains their status in the upper circle of the company. This is where innovation and forward-thinking attitudes go to die

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  10. "Amazing Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Recommends

    I have been working at Bazaarvoice full-time for less than a year

    Pros

    Really love the culture and prioritization of transparency here. The people are collaborative, fun, and smart. The space is bright and open and there is a lot of openness.

    Cons

    Only major one- which I can't really blame BV for- is location. Domain isn't my ideal commute or part of town but at least the office is nice.

Found 442 reviews