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Black Box

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Black Box

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Black Box Reviews

Updated Jun 25, 2022

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Found 435 of over 491 reviews

3.7
71%
Recommend to a Friend
81%
Approve of CEO
Black Box President and CEO Sanjeev Verma
Sanjeev Verma
94 Ratings

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a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Current Employee, less than 1 year

    BEYOND AMAZING!

    Jun 3, 2022 - Anonymous Employee in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    From the start you feel as though you are famous. BlackBox welcomes you with open arms, and encourages you to reach your ultimate best with them. Refreshing that a company cares so much about their employees, and they prove it in every way.

    Cons

    None so far at all.

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  2. 1.0
    Former Employee, less than 1 year

    LEVITTOWN PA THURSDAY - SUNDAY GRAVEYARD SHIFT

    Jun 25, 2022 - Network Technician in Levittown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Naps during the graveyard shift are frowned upon but impossible to resist as you are working from 10 at night until 8 in the morning.

    Cons

    You will NEVER have a weekend off. You will NEVER get off of this shift - the techs that were there before you and have more seniority don't want your shift, so as the new tech you will stay trapped until the NEXT new tech comes along. This may not happen until you leave, effectively trapping the next new tech they hire and on it goes. A horrible rate of retention and a wildly short revolving door. Also, ask about length of time before you get benefits - this seems to vary from tech to tech, there is no standard of " you will get your benefits in 6-9 months. " You may wait more than a year to get your benefits and never leave the graveyard shift.

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  3. 1.0
    Current Employee, more than 3 years

    Terrible Company

    Jun 22, 2022 - Administrator in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are none, terrible job

    Cons

    The pay, I've been there for 4 years and have never received a raise, management is extremely bitter and for themselves, micromanaging on a daily basis, stressful atmosphere overall.

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    1 person found this review helpful
  4. 5.0
    Current Employee, less than 1 year

    Friendly and welcoming community

    Jun 2, 2022 - Infrastructure Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have great benefits as well as a supportive and communicative staff.

    Cons

    had some issues back during my onboarding but after that was settled, no other complaints or problems.

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  5. 4.0
    Current Employee

    Great people / Complex sales process

    Jun 1, 2022 - Account Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are amazing, a lot of potential if you can stick it out.

    Cons

    Complex sales process, to many people to go to.

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  6. 4.0
    Current Employee, more than 3 years

    Nice place to work

    May 23, 2022 - Senior Software Engineer in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice management and very good team!

    Cons

    nothing I could see off.

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  7. 1.0
    Current Employee, more than 8 years

    Don't worth to work at this place

    Jun 12, 2022 - Sr System Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No pros to mention here

    Cons

    Can't expect a raise after 10 yes. Hard work. Company don't value amployee due to poor and selfish Manager.

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  8. 5.0
    Current Employee

    na

    May 10, 2022 - Smart Hands Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I would have to say the hours

    Cons

    I would have to say the pay

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  9. 5.0
    Current Employee, more than 10 years

    Company Is Making Changes and Listening to Employees

    Feb 3, 2022 - Project Manager in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They are working hard at making it a better place to work at and really focusing on employee training and promoting within. The upper management specifically the CEO has a clear understanding that the employees are a very important part of a company and the they need to keep growing with training and motivating. I see a good future for Black Box as an employee.

    Cons

    It' is very difficult to get out of a position if you are at a customer site and promotions there are almost impossible but you have to keep trying and keep learning to make yourself more valuable to the company.

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  10. 2.0