Black Box Reviews | Glassdoor

Black Box Reviews

Updated July 12, 2018
238 reviews

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2.5
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Joel T. Trammell
15 Ratings

238 Employee Reviews

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Pros
  • "Opportunities for remote work provide a wonderful work/life balance" (in 12 reviews)

  • "Great projects and great people to work with" (in 14 reviews)

Cons
  • "No raises for anyone that is not an executive with the company" (in 17 reviews)

  • "Middle to upper management is hired based on relationships, not qualifications, and it clearly shows" (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "It is what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Murfreesboro, TN
    Current Employee - Manager in Murfreesboro, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than 10 years)

    Pros

    Location, New Skills and the People

    Cons

    Benefits need to be looked at and changed

    Advice to Management

    Listen to the folks that are turning the nuts and bolts


  2. "Okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Black Box full-time (More than a year)

    Pros

    Little supervison and little micromanagement

    Cons

    Very disorganized and bad leadership

  3. "A sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior PM in Nashville, TN
    Former Employee - Senior PM in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Box full-time (More than 3 years)

    Pros

    Most people are friendly and cooperative

    Cons

    Too little too late to rebound from 1 bad quarter after another

    Advice to Management

    Sell the company. It's over


  4. "Getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lawrence, PA
    Current Employee - Anonymous Employee in Lawrence, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Black Box full-time (More than 10 years)

    Pros

    People. I have never had any people problems working here. Everyone got along and was professional. The smartest people I know work/worked here.

    Cons

    Direction. The company has been rudderless for years. They did try to bring in a new CEO in 2016 who re-arranged the deck chairs...but that did not pan out.

    Advice to Management

    I think it is too late now. 5 to 10 years ago, if you had tried harder to get all of the chiefs to move in the same direction, it may have worked out I wish you all the best.


  5. "They have to do better. Especially when it comes to nyc employees"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The work isn't stressful at all

    Cons

    Not guaranteed 40 hours of work. And no overtime

    Advice to Management

    Be honest with your workers.


  6. "Network Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Black Box full-time

    Pros

    It was nice that they hired us back for the Bank of America contract

    Cons

    Management was lack to inform us when the team get let go

    Advice to Management

    Please fill us in when we got let go


  7. Helpful (1)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lawrence, PA
    Former Employee - Anonymous Employee in Lawrence, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Box full-time

    Pros

    Excellent employees. Very knowledgeable and easy to work with. Definitely the best part of the job.

    Cons

    No 401k match
    Raises are very rare (even cost of living adjustments) while health insurance premiums rise each year
    Commission plans are constantly changed to shift earned money from sales back to the company
    Years of routine business as usual behavior has caused the company to severely lag behind competitors
    Micromanagement increased significantly as of late
    Employees blamed for failing to meet sales quotas despite not being given the tools to succeed and no new strategy from upper management
    Constant inventory issues making it difficult to win large deals
    Mainly "me too" commodity based products with no real market differentiator
    Typically don't replace employees when they leave or are fired and just spread their responsibilities to other employees that are already overworked
    IT infrastructure is terrible - Very old PCs being used as well as the internal systems being slow and outdated
    Future of company is very much in jeopardy. I would not recommend taking a job here at all.

    Advice to Management

    Likely too little too late to turn face. Compensate your employees properly or they will continue to leave, which is unfortunate because they are your best current asset.

  8. Helpful (1)

    "Ops manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in San Jose, CA
    Current Employee - Operations Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than 5 years)

    Pros

    There is none to mention

    Cons

    There is no management , they just take orders, can’t think for 5hemselves

    Advice to Management

    Resign


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Pittsburgh, PA
    Former Employee - Sales in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 3 years)

    Pros

    Great customer base and employees who want to get the job done

    Cons

    No direction from management as they continue to cut costs, shift positions around, remove partnership programs and reset goals and targets

    Advice to Management

    Formalize an actual plan instead of always trying to only try to implement pieces and parts of many plans to save BBOX. Build on what is working and remove what is not.


  10. Helpful (2)

    "Company on way out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time

    Pros

    Some nice people work here... just not enough. People leave and are not replaced.

    Cons

    Not enough resources. Financial difficulty. Stopped matching 401K plan,
    No raises in 3 years.

    Advice to Management

    Sell the company.. quick!


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