Black Box Reviews | Glassdoor

Black Box Reviews

Updated October 18, 2017
209 reviews

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2.6
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E.C. Sykes
27 Ratings

209 Employee Reviews

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Pros
  • Opportunities for remote work provide a wonderful work/life balance (in 13 reviews)

  • Good people at all levels of the organization (in 13 reviews)

Cons
  • No raises for anyone that is not an executive with the company (in 16 reviews)

  • When yearly goals were missed, upper management and executives received their bonuses by keeping operating costs low (no raises, etc (in 11 reviews)

More Pros and Cons

  1. "Sr. Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than 8 years)

    Pros

    Opportunities for remote work provide a wonderful work/life balance.

    Cons

    You'll never get a raise.


  2. "Struggling With Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Black Box full-time (More than 10 years)

    Pros

    There is a lot of opportunity for Black Box to grow. The executive management has made stated the direction they want to take the company. The group of peers is good, hard working, and willing to help.

    Cons

    The plan on how to achieve the direction is at best weak. There is little appreciation for the expended effort - just a general sense of "Black Box wants more from you". Roles are poorly defined, so it is frequently difficult to find the "right" people. The combined effect of poorly defined roles, with everyone trying to pitch in, and mgmt just wanting more is the old analogy of kids chasing a soccer ball.

    Advice to Management

    A plan is more than a poorly defined potential future state. There need to be metrics that show we are making progress.

  3. "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Black Box full-time

    Pros

    Very collegial workforce
    Challenging work
    Flexible environment

    Cons

    Business is in transition
    Lack of focus

    Advice to Management

    Invest in your most valuable team members


  4. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Black Box full-time

    Pros

    Organized month end close schedule

    Cons

    Leadership changed and the direction of the company was unclear

    Advice to Management

    Be consistent and work on morale


  5. Helpful (1)

    "Black Box Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time

    Pros

    Challenging work environment where you can be part of a team desiring to transform the Company. A place where you can get involved in a lot of different projects that you may not have available to you in other organizations because there is a need for high energy, creative, and motivated professionals. Truly the nicest group of people I have ever worked with. It's a great work environment, where it doesn't matter if you have been with the company 5 months or 5 years, you are valued the same.

    Cons

    It's not a Company for everyone. If you are looking for a position where there is a predictable day from 9-5, this probably isn't the place for you.

    Advice to Management

    Continue to work together to execute on the strategy, the employees will follow your example more than your words.


  6. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Services Specialist in Newcastle, WA
    Current Employee - Carrier Services Specialist in Newcastle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Black Box full-time (More than 5 years)

    Pros

    Pay seems fair for the work you do. There are a lot of great people that work here. Benefits are in line with other companies of similar size.

    Cons

    Market is dying and the transition to reinvent is not happening soon enough. Communication with the field could be better.

    Advice to Management

    Be willing to embrace new technologies to grow the business.


  7. Helpful (2)

    "Maximum Effort for Minimal Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Lawrence, PA
    Former Employee - Account Manager in Lawrence, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box (More than 3 years)

    Pros

    - Fantastic coworkers that really make the work environment much more pleasant.
    - Decent benefits.
    - Free hot lunch on-site -- not bad, but typical cafeteria food.

    Cons

    - Poor management
    - Low team morale
    - "Boys' club" mentality
    - No pay raises or bonuses
    - Some serious problems go unaddressed by HR, especially regarding higher-ranking team members.
    - Aging team members -- although they are experienced in their job duties, they've become stubborn and their skillset has not developed with the times

    Advice to Management

    When it comes to failure, place the blame where it belongs -- The higher-ranking team members that are not successfully leading their team to opportunity.

  8. Helpful (3)

    "Worst senior management possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (Less than a year)

    Pros

    Working employees are cooperative and willing to do what has to be done to get the job done

    Cons

    No resources, no support, awful senior management has no understanding of modern management styles and seem to lack any understanding of business. Outdated product, nothing special about it. HR issues are consistently ignored by HR and protecting repeat violators. Despite CEO raking in a huge salary and bonus he has demonstrated no ability to understand business, technology or people. Sr VP level share utter incompetence. Company is tanking and yet they keep their jobs. Avoid this place like the plague if you can.

    Advice to Management

    To highest leadership - resign. To the handful who are good managers, stand up to the higher ups. You know their approach is wrong and failing.


  9. "Senior Communications System Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Communications Systems Engineer in San Diego, CA
    Former Employee - Senior Communications Systems Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Black Box full-time (More than a year)

    Pros

    Very trusting and supportive company

    Cons

    Nothing really same cons with all big companies

    Advice to Management

    keep doing what your doing

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    Thank you for your feedback. We continue to evolve as an organization and are focused on being the trusted digital partner focused on edge solutions.

    David M. Pasternak, Vice President, Human... More


  10. Helpful (2)

    "Not recommended"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Box full-time

    Pros

    Nothing. Middle management set unrealistic expectations for employees.

    Cons

    Everything. Middle management was out of control.

    Advice to Management

    Start to care about your employees


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