Black Box Reviews | Glassdoor

Black Box Reviews

Updated June 22, 2018
233 reviews

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2.5
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Joel T. Trammell
13 Ratings

233 Employee Reviews

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Pros
  • "Opportunities for remote work provide a wonderful work/life balance" (in 12 reviews)

  • "Great projects and great people to work with" (in 14 reviews)

Cons
  • "No raises for anyone that is not an executive with the company" (in 17 reviews)

  • "Middle to upper management is hired based on relationships, not qualifications, and it clearly shows" (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "It is what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Murfreesboro, TN
    Current Employee - Manager in Murfreesboro, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than 10 years)

    Pros

    Location, New Skills and the People

    Cons

    Benefits need to be looked at and changed

    Advice to Management

    Listen to the folks that are turning the nuts and bolts


  2. "Network Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Black Box full-time

    Pros

    It was nice that they hired us back for the Bank of America contract

    Cons

    Management was lack to inform us when the team get let go

    Advice to Management

    Please fill us in when we got let go

  3. "Ops manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in San Jose, CA
    Current Employee - Operations Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than 5 years)

    Pros

    There is none to mention

    Cons

    There is no management , they just take orders, can’t think for 5hemselves

    Advice to Management

    Resign


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Pittsburgh, PA
    Former Employee - Sales in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 3 years)

    Pros

    Great customer base and employees who want to get the job done

    Cons

    No direction from management as they continue to cut costs, shift positions around, remove partnership programs and reset goals and targets

    Advice to Management

    Formalize an actual plan instead of always trying to only try to implement pieces and parts of many plans to save BBOX. Build on what is working and remove what is not.


  5. "Company on way out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time

    Pros

    Some nice people work here... just not enough. People leave and are not replaced.

    Cons

    Not enough resources. Financial difficulty. Stopped matching 401K plan,
    No raises in 3 years.

    Advice to Management

    Sell the company.. quick!


  6. Helpful (2)

    "Nothing special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Technician in Phoenix, AZ
    Current Employee - Infrastructure Technician in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than 3 years)

    Pros

    Good job sites, they pay on time, usually get you what you need to complete jobs. Plenty of work to be had if the management listens to what the customers want and what the people in the field notice

    Cons

    Bad pay, bad management, poor communication, too fractured, stockholders are the number one concern, not the customer or workers, high turnover

    Advice to Management

    Treat and pay your field techs better and keep guys that work well and get rid of the ones that don’t.


  7. Helpful (1)

    "What are you doing?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Just Another Meat Bag for BB and Bank of America in Glen Allen, VA
    Current Employee - Just Another Meat Bag for BB and Bank of America in Glen Allen, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than 5 years)

    Pros

    I get paid on time?

    Cons

    No longer matching 401k, benefits so-so. Changing corporate structure to serve Bank Of America, which is never a great account to work for.

    Advice to Management

    Your technicians are everything yet you give them so little. Why am I using a monitor from 2005 when I stare at the screen all day putting together critical diagrams and spreadsheets for your customer?

    We've been on a skeleton crew for 3 years and just lost another employee with no plans to replace him.. 4 shift changes in 3 years because of this.

    No longer contrubuting to our 401k? Shameful.. Would you work for BB and support one of the hardest contracts out there ( BOA ) for what this company offers?

  8. Helpful (1)

    "Verge of Collapse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than 3 years)

    Pros

    None left.
    No 401k matching
    Minimum time off
    No shift differentials
    Under paying wherever possible.

    Cons

    They are successfully driving away all of their talent.

    Advice to Management

    It's too late, I don't know what your goals were but every level of management has failed, company morale is at rock bottom and everyone is abandoning ship.


  9. Helpful (3)

    "House of cards, managed by fools"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 10 years)

    Pros

    Black Box had and yet may still have the opportunity to become that which they claim; A leader in the technology solutions.

    Cons

    Company Leaders are short sighted with no true direction or understanding of the businesses they manage.

    Advice to Management

    Black Box is top down management and would never consider taking advice from those beneath them.


  10. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 3 years)

    Pros

    Able to compete with bigger companies

    Cons

    laughable leadership across the board - under investigations for influencing government officials - over pay some under pay most

    Advice to Management

    look at the turnover of senior leadership - RUN away !!!


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