Black Box Reviews | Glassdoor

Black Box Reviews

Updated May 8, 2018
233 reviews

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2.5
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Joel T. Trammell
12 Ratings

233 Employee Reviews

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Pros
  • Opportunities for remote work provide a wonderful work/life balance (in 14 reviews)

  • Great projects and great people to work with (in 14 reviews)

Cons
  • Reduced benefits, no raises, unstable corporation (in 18 reviews)

  • Middle to upper management is hired based on relationships, not qualifications, and it clearly shows (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "It is what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Murfreesboro, TN
    Current Employee - Manager in Murfreesboro, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than 10 years)

    Pros

    Location, New Skills and the People

    Cons

    Benefits need to be looked at and changed

    Advice to Management

    Listen to the folks that are turning the nuts and bolts


  2. Helpful (2)

    "Nothing special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Technician in Phoenix, AZ
    Current Employee - Infrastructure Technician in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than 3 years)

    Pros

    Good job sites, they pay on time, usually get you what you need to complete jobs. Plenty of work to be had if the management listens to what the customers want and what the people in the field notice

    Cons

    Bad pay, bad management, poor communication, too fractured, stockholders are the number one concern, not the customer or workers, high turnover

    Advice to Management

    Treat and pay your field techs better and keep guys that work well and get rid of the ones that don’t.

  3. Helpful (1)

    "What are you doing?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Just Another Meat Bag for BB and Bank of America in Glen Allen, VA
    Current Employee - Just Another Meat Bag for BB and Bank of America in Glen Allen, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than 5 years)

    Pros

    I get paid on time?

    Cons

    No longer matching 401k, benefits so-so. Changing corporate structure to serve Bank Of America, which is never a great account to work for.

    Advice to Management

    Your technicians are everything yet you give them so little. Why am I using a monitor from 2005 when I stare at the screen all day putting together critical diagrams and spreadsheets for your customer?

    We've been on a skeleton crew for 3 years and just lost another employee with no plans to replace him.. 4 shift changes in 3 years because of this.

    No longer contrubuting to our 401k? Shameful.. Would you work for BB and support one of the hardest contracts out there ( BOA ) for what this company offers?


  4. Helpful (1)

    "Verge of Collapse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than 3 years)

    Pros

    None left.
    No 401k matching
    Minimum time off
    No shift differentials
    Under paying wherever possible.

    Cons

    They are successfully driving away all of their talent.

    Advice to Management

    It's too late, I don't know what your goals were but every level of management has failed, company morale is at rock bottom and everyone is abandoning ship.


  5. Helpful (3)

    "House of cards, managed by fools"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 10 years)

    Pros

    Black Box had and yet may still have the opportunity to become that which they claim; A leader in the technology solutions.

    Cons

    Company Leaders are short sighted with no true direction or understanding of the businesses they manage.

    Advice to Management

    Black Box is top down management and would never consider taking advice from those beneath them.


  6. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 3 years)

    Pros

    Able to compete with bigger companies

    Cons

    laughable leadership across the board - under investigations for influencing government officials - over pay some under pay most

    Advice to Management

    look at the turnover of senior leadership - RUN away !!!


  7. "Great Time with Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Black Box full-time

    Pros

    While i was there i was able to grow in a account manager and project manager role.
    Gained alot of IT knowledge while there on various infrastructure projects

    Cons

    The pay did not match the work. There was alot of complex projects that would have paid alot more money.

    Advice to Management

    Investigate projects more before accepting them

  8. "Cool Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Black Box full-time

    Pros

    Company Employees were helpful team environment , vacation time accumulated quickly

    Cons

    Work not guaranteed, Possible lay offs


  9. Helpful (5)

    "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Lawrence, PA
    Former Employee - Specialist in Lawrence, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Black Box full-time (More than a year)

    Pros

    Free lunch in cafeteria, free parking, flex time schedule, casual dress code and jeans, nice people, learn a lot of life lessons

    Cons

    No 401k match, no bonus. Management wants to do more with less resources. They will say this isn’t true or that they will do something about it, but they won’t. Constrained budgets. Everyone is doing the workload of 2-5 people. Because of this, morale is low.

    Advice to Management

    There are good people here that are struggling to succeed because they are extremely resource constrained. They are set up for failure. If you want to succeed, please realize that it will take more resources or everyone will continue to fail. You would think it would be obvious to them that you can not do more with less resources, but it isn’t. You can not even do what you used to do, because you have less resources. Every team is struggling with this. How are you going to grow sales with no sales people to do it?


  10. Helpful (3)

    "production"

    StarStarStarStarStar
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Box full-time

    Pros

    free lunch, they will be exposed for their treatment of employees and customers

    Cons

    sales have dropped 25% over the last 5 years so they promote one of the board members to CEO and the management responsible for decreased sales gets to laugh in the hard working employees faces. How despicable.

    Advice to Management

    What a joke. You are OK with lining your pockets and ripping off shareholders and employees.


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