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Black Box Reviews

Updated February 14, 2018
222 reviews

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2.7
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Joel T. Trammell
5 Ratings

222 Employee Reviews

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Pros
  • Opportunities for remote work provide a wonderful work/life balance (in 15 reviews)

  • Good people at all levels of the organization (in 13 reviews)

Cons
  • No raises for anyone that is not an executive with the company (in 17 reviews)

  • Middle to upper management is hired based on relationships, not qualifications, and it clearly shows (in 12 reviews)

More Pros and Cons

  1. "It is what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Murfreesboro, TN
    Current Employee - Manager in Murfreesboro, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than 10 years)

    Pros

    Location, New Skills and the People

    Cons

    Benefits need to be looked at and changed

    Advice to Management

    Listen to the folks that are turning the nuts and bolts


  2. "Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Box full-time

    Pros

    Good pay, not micro managed, good feel for team.

    Cons

    Would like a 401K match very soon, Teammate leavening is kept very quiet.

    Advice to Management

    Match the 401K or you will keep loosing people, and not attract new quality people.

  3. "Federal Contractor - A/V"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - A/V - VTC Engineer in Arlington, VA
    Former Employee - A/V - VTC Engineer in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Black Box full-time (Less than a year)

    Pros

    Not micro-managed. Pay is fair

    Cons

    No information is shared. Customer Service is awful.

    Advice to Management

    Treat your customers the same way you would want to be treated.


  4. "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Nashville, TN
    Former Employee - Manager in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 5 years)

    Pros

    Laid back work culture (not including corporate HQ)

    Cons

    Worst kept secret is that the pay scale is way below market rate for most positions. Company experiencing poor financial health...


  5. "not too bad of a company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Black Box full-time

    Pros

    the pay was not that bad

    Cons

    field tech seemed to be looked down on by office personnel


  6. "A great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Denver, CO
    Former Employee - Technician in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Black Box full-time (More than 3 years)

    Pros

    Great projects and great people to work with.

    Cons

    Not enough remote position advancement.


  7. "BlackBox Network Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Coordinator in Murfreesboro, TN
    Current Employee - IT Project Coordinator in Murfreesboro, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Black Box full-time (More than a year)

    Pros

    Flexible with work schedule when needed

    Cons

    communication not always the best

  8. Helpful (1)

    "employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Black Box full-time

    Pros

    short commute free parking free lunch

    Cons

    401K not matched unsure direction


  9. Helpful (5)

    "Project Management Reciew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Box full-time (More than 10 years)

    Pros

    PMO - The Project Management team is going in the right direction. Well organized, good ideas. Implementation has been slow. Work from Home whenever you want, great work/life balance.

    Cons

    The sales organization is dreadful. The PM team/engineers are leaned on to sell everything. Below average pay rate, and most recently the 401K match was taken away as a cost saving method, which was my last straw. Middle to upper management is hired based on relationships, not qualifications, and it clearly shows.

    Advice to Management

    Stop letting upper management hire middle management based on relationships.... you’re letting your best Talent leave because of it. Pay your professionals what they are worth in their respective markets.


  10. Helpful (1)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Black Box full-time (Less than a year)

    Pros

    Great Local Manager.
    Good coworkers.
    Relaxed Work Environment.
    Decent work-life balance.

    Cons

    No 401k matching.
    No room for promotion.
    No room for raise.
    No lateral movement.
    "Be grateful you have a job" attitude.
    HR moves at a snail's pace.
    More than 10% below national average pay for job title.

    Advice to Management

    Re-evaluate and provide fair compensation and benefits to your employees.

    Communicate more effectively, a lot of recent changes in contracts and subcontracts left a lot of people very confused and unsure of what tasks fall within their role now, we need direction from the top and clear communication. Even today many of our vendors have no idea who to engage or how to engage them.


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