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CastleBranch

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CastleBranch

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CastleBranch Reviews

Updated Nov 29, 2022

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Found 221 of over 224 reviews
2.9
46% Recommend to a Friend
CastleBranch Founder and CEO Brett Martin
49% Approve of CEO

Found 222 of over 224 reviews

2.9
46%
Recommend to a Friend
49%
Approve of CEO
CastleBranch Founder and CEO Brett Martin
Brett Martin
112 Ratings

Top Review Highlights by Sentiment

Pros
  • "stress and OPS is great for people like me that have anxiety about talking to other people all day.(in 24 reviews)
  • "Great benefit package.(in 13 reviews)
  • "Great coworkers who truly care about and help one another achieve success(in 8 reviews)
  • "Flexible scheduling(in 8 reviews)
  • "Everyone is very nice and supportive.(in 5 reviews)
Cons
  • "High turnover I'm assuming because of low pay.(in 42 reviews)
  • "And management did not care at all about how unfair this was.(in 18 reviews)
  • "Training is poor and I hated how the management was on top of you wanting to know when you went to the bath room or took a break(in 8 reviews)
  • "Favoritism is high at castlebranch, and if they don’t like you , you’re not moving up.(in 6 reviews)
  • "Very low compensation.(in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of CastleBranch and is not affected by filters.

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  1. 5.0
    Former Employee

    Environment is great

    Nov 29, 2022 - Criminal Records Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    environment company benefits building company perks

    Cons

    the work can be draining and tedious.

    Be the first to find this review helpful
  2. 3.0
    Former Employee

    Great company, bad pay

    Nov 17, 2022 - N\a 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed the work culture and people at Castlebranch.

    Cons

    Castlebranch does not pay a living wage.

    Be the first to find this review helpful
  3. Join the CastleBranch team
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  4. 2.0
    Former Employee

    Not good

    Nov 6, 2022 - Sales Development Representative (SDR) in Wilmington, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ping pong, food, facilities, beer

    Cons

    everything. pay. benefits. people, leadership

    1 person found this review helpful
  5. 5.0
    Current Employee, more than 1 year

    Working at CB

    Oct 24, 2022 - Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - ability to think creatively - work with great people - remote work possibilities if necessary - interesting projects and internal fixes that allow diverse opportunities and problem solving every day

    Cons

    - sometimes tough to communicate internally - stakeholder agreement makes it tough to get complex ideas by quickly

    Be the first to find this review helpful
  6. 3.0
    Current Employee

    Good People, Frustrating Platform

    Oct 13, 2022 - Client Experience Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people at CB have been great. I’ve made lifelong friends and it’s a great environment in general. It’s relaxed, the have constant perks like food trucks or brewery day.

    Cons

    The platform itself is subpar and they place value on things that hurt their customer base. Long phone lines, constant turnover internally. Pay could be better.

    Continue reading
    1 person found this review helpful
  7. 3.0
    Former Employee

    Nice laid back workplace

    Sep 21, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Laid back, friendly, open communication

    Cons

    Lots of turnover with management and max out pay after a while.

    Be the first to find this review helpful
  8. 1.0
    Current Employee, more than 3 years

    Not worth it

    Oct 18, 2022 - Ces in Wilmington, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people Easy work Decent paid leave

    Cons

    Not paid for what you do Lots of mistakes and security leaks

    Continue reading
    1 person found this review helpful
  9. 4.0
    Current Employee

    Aug 30, 2022 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training, quiet office, easy to grasp job

    Cons

    None at the moment .

    Be the first to find this review helpful
  10. 5.0
    Former Employee, more than 1 year

    Great Company

    Aug 9, 2022 - Account Executive in Wilmington, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management is amazing, fantastic work life balance and amazing support

    Cons

    I have no cons for this company

    Be the first to find this review helpful
  11. 3.0
    Former Employee

    LOW PAY, UNREALISTIC TIER SYSTEM

    Jul 13, 2022 - Clinical Research Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from Home. Independent. Good work environment. Nice management

    Cons

    Pay. Lack of Promotions. Unrealistic tier system to bump up pay.

    1 person found this review helpful
Viewing 1 - 10 of 222 Reviews
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CastleBranch Reviews FAQs

CastleBranch has an overall rating of 2.9 out of 5, based on over 224 reviews left anonymously by employees. 46% of employees would recommend working at CastleBranch to a friend and 31% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, CastleBranch employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at CastleBranch. This rating has improved by 11% over the last 12 months.

46% of CastleBranch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CastleBranch 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at CastleBranch to be workplace, coworkers, benefits and the cons to be culture, career development, management.

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CastleBranch photo of: Eclipse 8/21/17 our team enjoying the view
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Glassdoor has 224 CastleBranch reviews submitted anonymously by CastleBranch employees. Read employee reviews and ratings on Glassdoor to decide if CastleBranch is right for you.