ComDoc Reviews | Glassdoor

ComDoc Reviews

To filter reviews, or .

Found 83 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
94%
Approve of CEO
ComDoc CEO Gordy Opitz
Gordy Opitz
51 Ratings
Pros
  • "All have an equal opportunity to provide for their families , grow a career and have a good work life balance(in 6 reviews)

  • "There are good people who work there(in 6 reviews)

Cons
  • "They use used parts to fix copiers(in 6 reviews)

  • "Some of the innovations that pass are simplistic(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ComDoc full-time

      Pros

      Strong Leadership at all levels

      Cons

      Tough Industry to compete in

      ComDoc2019-01-29

      ComDoc Response

      February 5, 2019HR Manager

      Thanks for taking the time to submit this review. We agree we have some pretty great leaders who are really invested in their teams. It is with their help and guidance, as well as the help of our co-workers, that we can tackle those tough markets. Support is never far away, please ...

      Show More
    • "Good People. Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive in Pittsburgh, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ComDoc full-time for more than a year

      Pros

      -Good work life balance -Freedom to plan out your week

      Cons

      -Tough Industry -Poor training program

      Advice to Management

      Include newer employees in relevant learning opportunities. (demos, walk through)

      ComDoc2019-05-14
    • "Good spirit to each day"

      StarStarStarStarStar
        Current Employee - Field Service Technician 

        I have been working at ComDoc

        Pros

        The Ability to manage self

        Cons

        Lack of guidance for management

        ComDoc2019-01-23

        ComDoc Response

        February 5, 2019HR Manager

        It is great to hear you embrace the entrepreneurial spirit ComDoc was built upon and we are very proud of that history. As far as your comment about a lack of guidance for management, we hope that you will encourage your local management will reach out to a local VP or HR for help ...

        Show More
      • Helpful (1)

        "ComDoc"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Approves of CEO

        I worked at ComDoc full-time for more than 4 years

        Pros

        The employees are amazing people and I have made some really great friends working at ComDoc. I have always felt like I was part of a team. When I started, they gave me 2 weeks of vacation and a prorated amount of personal days which was very convenient. ComDoc offers training courses to it's employees to help them be successful in a professional setting. The atmosphere is very open door and even the 'higher ups' make...

        Show More

        Cons

        Health benefits are expensive, do not provide good coverage, and are confusing. The pay is very low compared to industry standards for both positions I held in the company. Many of my coworkers work an additional job to make ends meet. The culture is getting worse. Middle management needs to be re-trained or restructured because majority of them do not follow the servant leadership motto that VPs preach. The innovation...

        Show More

        Advice to Management

        Re-train middle management . Reward employees based on job performance not innovations. Promote those that deserve it, not those that have been there the longest. Pay people more money for the amount of work they are expected to complete.

        ComDoc2018-11-29

        ComDoc Response

        December 4, 2018HR Manager

        Thanks for your feedback. We agree there are some pretty amazing people here who really care, try to help make each other and ComDoc better and some who have formed long lasting friendships. We also know that in this world of ever changing healthcare options we are not going to ...

        Show More
      • "Account Manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at ComDoc full-time

        Pros

        Good people to work with

        Cons

        Low salary, and high expectations

        Advice to Management

        Higher salaries

        ComDoc2018-11-05

        ComDoc Response

        November 12, 2018HR Manager

        Thanks for sharing that you have an awesome team to work with. We really do have some amazing partners who truly care and will do anything to help. As far as salaries, we regularly review similar industries in our marketplace as well as review and put together a significant upside ...

        Show More
      • "Awesome place"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at ComDoc full-time

        Pros

        I worked at the corporate office and enjoyed the atmosphere.

        Cons

        No Cons to working there

        ComDoc2018-10-01

        ComDoc Response

        October 12, 2018HR Manager

        Thank you so much for taking the time to write your comments. Even though your status is listed as a "former" employee and you are no longer here with us in person, we hope that whatever path life takes you on, it is full of good health, happiness and prosperity. Thank you for ...

        Show More
      • "Account Manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Manager in Akron, OH
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at ComDoc full-time for more than 6 years

        Pros

        Great place to work and a great place to be a customer. This statement holds pretty true. This was pretty much my entire professional career out of college. They can really help you grow and they take the time to learn about you and what's important to you in your personal life. Gordy is the ideal role model for a leader. I couldn't have been more proud to represent his company!

        Cons

        No long term career vision beyond a general territory, for me at least.

        Advice to Management

        Keep doing the great things you do for your employees, customers and community.

        ComDoc2018-08-20

        ComDoc Response

        August 20, 2018HR Manager

        Thank you for taking the time to provide feedback. We agree with you and think that we have some pretty amazing people and leaders in our business. I wish that while you were here we could have dug a little deeper into your career aspirations. With all of our GIS and Xerox ...

        Show More
      • Helpful (2)

        "Sales"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - General Territory Representative (Sales) 
        Doesn't Recommend
        Negative Outlook
        Approves of CEO

        I have been working at ComDoc full-time for more than 4 years

        Pros

        Corporate leadership cares about their employees on a personal level. The president of the company strives to know everyone by name. Sales has an opportunity to make presidents club, quarterly bonuses and other promos. Management does not typically micromanage.

        Cons

        The culture is quickly changing for the worse. Very negative environment and management is not encouraging. Nothing is ever good enough. Base salary is low and the commissions typically pay less than 10% on average. Very few general territory reps make over $65,000. Territories are generally small and copier contract generally last 5 years so don't rely on having a sale every week.

        Advice to Management

        Corporate management thank you for striving to keep a positive culture and making ComDoc a great place to work and a great place to be a customer. If employees were paid more, they would be much happier. Local management focus on leading by example and stay positive. Most people do not want to start their week off being beaten like a dead horse by their managers.

        ComDoc2018-08-07

        ComDoc Response

        August 20, 2018HR Manager

        Thank you for sharing your pros and cons regarding working at ComDoc. You note that you've been here for 3 years so congratulations. We know that this can be the toughest time for any type of sales rep and it takes a lot of grit and determination to power through. There are ups ...

        Show More
      • Helpful (2)

        "Run!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Field Service Engineer in Columbus, OH
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at ComDoc full-time for more than 4 years

        Pros

        Warm, fuzzy, family feeling when they bring you in the door. You think this could be the place you want to stay a while.

        Cons

        Poor sales territories, once you find an area with some sales leads, territories are changed and the 'favorites' move in. Service morale low (Columbus), many techs expressing their active career searches openly in the workplace. Many experienced Sales/Service employees have left for better jobs with better treatment. Only a matter of time before I tell my boss to "take this job and shove it"

        Advice to Management

        Hire new management. The high turnover in all areas is indicative of the way this place has been managed. Show long term employees some loyalty.

        ComDoc2018-06-12

        ComDoc Response

        June 21, 2018HR Manager

        While there are a lot of folks that disagree with your comments, we still want to thank you for taking the time to write this review and offer your opinions. We understand that our culture and environment are not meant for everyone and obviously we are not meeting your current ...

        Show More
      • Helpful (1)

        "Incredible place to work - unlike anywhere else"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at ComDoc full-time

        Pros

        Culture - the culture at ComDoc is one of a kind. You're surrounded by people that care about you and your future. Truly unique. ComDoc puts a ton of effort into developing it's current and future leaders, and the dividends are obvious.

        Cons

        The end of month rush, but that's the nature of the business, not ComDoc specific. They do their best to ease the burden.

        Advice to Management

        Keep it up!

        ComDoc2018-04-24

        ComDoc Response

        May 3, 2018HR Manager

        Thank you for taking the time to write this review and share your experiences. I am glad to hear that you are benefiting from our training and development and that you feel so passionately about ComDoc as an employer. We are glad to have you as a partner and appreciate what you ...

        Show More
      Found 83 reviews