Dropbox Reviews | Glassdoor

Dropbox Reviews

To filter reviews, or .

Found 398 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
92%
Approve of CEO
Dropbox CEO Drew Houston
Drew Houston
311 Ratings
Pros
  • "Smart people to challenge your thinking if you are looking for constructive feedback(in 34 reviews)

  • "great people, office, and overall benefits(in 26 reviews)

Cons
  • "Dropbox waited too long to scale it's support structures which led to some growing pains(in 32 reviews)

  • "I found the work/life balance really bad(in 17 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (6)

    "The Best Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time

    Pros

    - Company Benefits: commuter benefits, free food (amazing!), health care (paid for by company), events that get everyone together, gym (and wellness subsidies), unlimited vacation, I could go on! - Culture (most leaders lead by example, everyone is super polite, people try to live the company values): I would say the best co-workers I've ever had. I love this people. They've become friends rather than colleagues. -...

    Show More

    Cons

    So why not 5 stars, you ask? Like others have mentioned, the company is growing, and with that come growing pains. They need to establish more processes to add the discipline needed with a big company. We don't want bureaucracy, but in big companies, unfortunately that's needed. We sometimes hire leaders that talk a big game, but when it comes down to it, don't know how to execute. So it's a matter of finding our pace.

    Advice to Management

    Don't get blinded by "glitzzy" candidates. Look for style & substance. Don't be afraid to establish processes that will help us remain disciplined and accountable. Set a direction and stick to it.

    Dropbox2019-02-01

    Dropbox Response

    February 7, 2019Talent Brand Team

    Wow! Thanks so much for writing a review, and for your kinds words. So glad to hear you’re enjoying your time at Dropbox. We take pride in taking care of our employees and making them feel comfortable, so they can focus on the challenges and coming up with creative solutions. We also ...

    Show More
  2. "Takes care of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time for more than 2 years

    Pros

    Cares about employees and tries to improve after gathering feedback.

    Cons

    Should move at faster pace.

    Dropbox2019-05-05
  3. Helpful (8)

    "Don't Be Wooed by the Food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dropbox full-time for more than a year

    Pros

    TuckShop serves up the best food in the Bay Area. Great benefits including health, dental, vision, commuter subsidy, cell phone, health/wellness subsidy, and more. Outside of work specialty events such as company picnic and holiday party were a blast. Great support teams for employee on-boarding. Fun work environment and great community of people to work around.

    Cons

    Don't let the food distract you from what is going on. I was merely hired as a diversity box to check. Upper level leadership states that diversity and inclusion are "important" and a "high-priority" but in researching the trends of POCs and women in the Dropbox workplace, you will see that there are major swings, not allowing for POCs to get comfortable in the workplace. You will also be paid less than your counterparts...

    Show More

    Advice to Management

    Be intentional about your hiring and promotion process. Often times length of service, age, traditional tech industry demographics, or technical acumen does not directly correlate to high quality leadership. Hiring people that are different from you may actually benefit the overall camaraderie of your organization and provide a higher ability to achieve greatness.

    Dropbox2019-04-29
  4. "People-first culture (users AND employees)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Designer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time for more than a year

    Pros

    I've interviewed and all types of tech companies, from scrappy startups, to mid-stage post-PMF Series B startups, as well as most of the big name consumer tech companies. TLDR: Dropbox, by far, was for me the best candidate experience, and after I was hired, my onboarding was thoughtful, seamless, reasonably paced, and there were no culture shocks or surprises—everybody has been so kind; also, Dropbox has awesome...

    Show More

    Cons

    + Like all companies, Dropbox isn't a perfect machine, and every team is different. So, you should be prepared to come in with fresh eyes, get to know your team's strengths and weaknesses, and bring your expertise to bear on processes and collaboration. + I'm a new hire, so I'll need a few more months to get oriented.

    Dropbox2019-04-26
  5. Helpful (1)

    "you will make a big impact here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Operations in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time for more than a year

    Pros

    -great culture (have been in tech ~6 years, best culture I've experienced thus far) -they really take care of you -- all the food, snacks, drinks you could ever want + lots of learning & development opportunities on a regular basis, learning stipend, VTO, lots of other great perks/benefits -I have learned a ton in my current role but generally manage work / life balance pretty well

    Cons

    Work/life balance depends on your team/role, and mine, personally tends to fluctuate depending on projects I'm working on. There could always be more women/people of color in leadership positions, but I know it's a priority for the company.

    Advice to Management

    Continue to add more diversity to leadership.

    Dropbox2019-04-23
  6. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Administrative Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time for more than 2 years

    Pros

    Everyone is super friendly and always willing to help. Tuck Shop food is amazing.

    Cons

    Takes a lot to make changes.

    Dropbox2019-04-19
  7. "VP of Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time for more than a year

    Pros

    A company that takes it culture seriously and lives those values every day. The best word to describe the culture here is ‘human’. They care about people and have created a culture of trust where people can do their best work. In my 20-year career, I’ve heard a lot of lip service to culture but this is a company that really lives it.

    Cons

    It’s a large and growing company so can be intimidating to navigate. Some of the functions and divisions have names that are not readily understandable to newcomers. Products are amazing and the overall brand message is inspiring. Would be great to get more detail about how the products and roadmap will differentiate the company in the future.

    Advice to Management

    Continue to stay true to the values that have brought you this far. Don’t compromise on the people and the promise of where they can take if the culture is preserved.

    Dropbox2019-04-19

    Dropbox Response

    April 23, 2019Talent Brand Team

    Thanks so much for sharing such kind words about Dropbox and our culture. We’re thrilled to hear that you’re experiencing a rich and lived company culture, not just something we say or only post on the walls. Over the last few months we have been hosting town halls to help keep ...

    Show More
  8. "Best Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time for more than a year

    Pros

    Dropbox has been nothing short of incredible thus far. Between the people, the vision, and the perks, I honestly couldn't imagine working anywhere else right now.

    Cons

    In the beginning, it's very much like diving into the deep end without knowing how to swim and learning on the way.

    Advice to Management

    Keep doing what you're doing. You've got it figured it out.

    Dropbox2019-04-19
  9. Helpful (4)

    "Lack of focus + non-inspiring products = future irrelevance"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Dropbox full-time

      Pros

      Food Facilities Good benefits and pay Broad reach/audience

      Cons

      Weak execution Losing relevance in the market Poor communication Lacks a clear vision Best employees are leaving No clear focus resulting in mediocrity on many things Poor internal infrastructure and tools Moves very slowly

      Advice to Management

      Focus less on the culture/facilities and aim for doing well on a few good things.

      Dropbox2019-04-24
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Staff Software Engineer 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Dropbox full-time for more than a year

      Pros

      Amazing people, tough problems to solve and fantastic food!

      Cons

      The legacy codebase slows down development, but is being refactored.

      Dropbox2019-04-12
    Found 398 reviews