Dropbox Reviews | Glassdoor

Dropbox Reviews

Updated April 14, 2018
322 reviews

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4.0
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Dropbox Founder and CEO Drew Houston
Drew Houston
251 Ratings

322 Employee Reviews

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Pros
  • Work-life balance is excellent both on a weekly basis and regarding vacation (in 15 reviews)

  • Smart people, collaborative & social culture (in 29 reviews)

Cons
  • I found the work/life balance really bad (in 15 reviews)

  • Growing pains as the company grows from a small, agile startup to something bigger that needs more process (in 30 reviews)

More Pros and Cons

  1. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time (More than a year)

    Pros

    - Amazing people to work with
    - Fun culture at scale
    - Challenging work
    - Fooood

    Cons

    - At times teams can be too focussed on their own goals with little flexibility(probably usual as companies grow in size)


  2. "Great working enviorment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time (More than a year)

    Pros

    love the people. My manager is awesome. Amazing 5 star food everyday is nice too

    Cons

    can be a bit chaotic. Still feels like a fast-moving culture despite the size, but this can make you miss the stability

  3. Helpful (1)

    "Exceptional Company, Exceptional People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dropbox full-time (More than a year)

    Pros

    A company that truly values its people. It's so rare to work in such a caring and kind environment. The group of folks that Dropbox recruits are innately collaborative and open-minded. I know that this culture has been maintained by the people in senior management and they have been cautious about adding the right talent.

    I'm so glad to have been part of the team and look back fondly on my time spent there.

    Cons

    Some career paths are not as developed as they should be. It would be great for more junior folks to have an idea of what their futures could look like.

    Advice to Management

    Keep up the great visibility to employees in all offices. It was great getting color on how executive decisions are made.


  4. Helpful (1)

    "Great company, not so great lower management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in San Francisco, CA
    Current Employee - Developer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dropbox full-time (Less than a year)

    Pros

    Amazing benefits
    Flexibility to work from home
    Smart people
    Teammates feel like family
    Relaxed/comfortable environment
    Great product!!!

    Cons

    Weak lower/middle level management
    Scattered processes
    Inconsistent / biased performance reviews and ratings
    Too much work about work
    Some teams are very short-staffed

    Advice to Management

    I would love my job at Dropbox if I felt like my time was well spent on the job I was hired for, and if lower/middle level managers were stronger. Lack of strong team leadership from managers, being short-staffed, and going through ever-changing processes make work stressful and take away any possibility of going above and beyond with innovation. Putting out fires is the norm , and that makes me feel very uncomfortable and unmotivated at times. I don't feel like I'm growing in my career.

    Overall Dropbox is an amazing company. I love the product, the C-level management team is fantastic, and I've met some great friends and coworkers. I hope processes improve and resourcing is more appropriately fitted to each group that needs support.


  5. Helpful (2)

    "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dropbox full-time (More than 3 years)

    Pros

    Really strong engineering team. Teammates are curious and competent. I enjoy knowing that any random person I meet on a cross-functional project will generally be a pleasure to work with.

    Plenty of big challenges to sink your teeth into. If you're up for the task, career growth has a stellar trajectory.

    Work-life balance is excellent both on a weekly basis and regarding vacation. Unlimited vacation lives up to its claims here.

    Cons

    Managers frequently come from engineering which leads to uneven quality. This is both a cause and symptom of high churn at the lower levels of management -- bad if you subscribe to the idea that people work for good managers, not jobs. Let's just say that you should really like the job.

    Lots of competitors in the space. Unfortunately the heavy hitters are closer to existential threats rather than healthy rivals.

    While the core systems are robust, duplicated efforts, wildly changing technical strategy, and poor knowledge-sharing abound. The same kind of self-defeating chaos that politics would generate at a larger company arises here naturally due to ... dare I reuse that startup cliche ... growing pains.

    Poor retirement matching.

    Advice to Management

    Control the quality of lower management more carefully.

    Outline a stronger technical and product strategy with a time horizon of greater than a year. While it's nice that so many of our recent innovations have come out of random engineers hacking around, it does diminish confidence in leadership's ability to, you know, lead.

    The recent rebranding, which appears to have been driven from the top down, makes my eyes bleed.

    The core business has been and is doing well, so good job so far.


  6. Helpful (1)

    "Overall great company to work for within the tech industry"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time

    Pros

    Great onboarding process, very supportive team/culture/environment, and excellent benefits.

    Cons

    One con for some is the fast paced environment which I personally do not mind.


  7. Helpful (2)

    "Great Company Doing Great Things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dropbox full-time (Less than a year)

    Pros

    The employees of Dropbox are smart, engaging, and highly-talented. The benefits are first-class, the Tuck Shop (employee restaurant) is incredible, and the facility comes with all the “tech perks” you can hope for.

    Moreover, everyone in the company is motivated by a shared vision and healthy growth-oriented culture.

    Cons

    I wish I could have joined sooner...

    Advice to Management

    Stay focused on your core values (keep it cupcake)

    Dropbox Response

    Mar 14, 2018 – Head of Employer Brand

    Thanks for the review! We wished you could have joined us sooner too 🙂

  8. Helpful (1)

    "Marketing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dropbox full-time

    Pros

    Great co-workers and fun working environment!

    Cons

    Not a clear career path on how to elevate and get promoted.

    Dropbox Response

    Mar 14, 2018 – Head of Employer Brand

    We value the career pathing & growth opportunities of Dropboxers. Please reach out to your HRBP and/or us at talent-feedback@dropbox.com and we can route you to the right person.


  9. "Great Product Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Sales Lead in San Francisco, CA
    Former Employee - Enterprise Sales Lead in San Francisco, CA
    Positive Outlook
    No opinion of CEO

    I worked at Dropbox full-time (More than a year)

    Pros

    Excellent culture for engineering, marketing etc

    Cons

    investment in self service sales doesn't allow for a traditional sales team (that's what I did there)


  10. "Couldn't ask for a better company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dropbox full-time (More than 3 years)

    Pros

    - Super smart people
    - Great benefits
    - Respectful, kind culture

    Cons

    I felt that sometimes there was too much attention to detail instead of fast execution.

    Advice to Management

    Keep up the good work.


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