I Legitimately Love Working Here - Technical Support Engineer Box Employee Review

5.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing culture. One of the best anywhere, and by far the best I've ever experienced. Compensation seems consistently above market average. BEST ESPP I've seen of any tech company I've worked for (including Apple). Free in-house lunches and snacks. Very strong and innovative product. Lots of opportunity to move laterally and vertically. This company wants to help you achieve your longterm career goals. Best job I've ever had, for real.

Cons

Locations for headcount can be pretty strict.

Explore other reviews about Box

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing product, culture and benefits

Cons

In office mandate, no need to be in an office to join Zoom meetings

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Box offers a strong mix of career growth, meaningful impact, and modern tech exposure—you get to sell and support a platform that’s actually solving real-world problems across government, enterprise, and regulated industries, not just pushing software for the sake of it. The company’s focus on AI-powered content management, security, and workflow automation keeps you close to where the market is heading, which builds highly transferable skills. At the same time, the culture tends to emphasize collaboration, autonomy, and ownership, giving you room to develop your own strategies (like your targeted campaigns and use-case-driven outreach) while still having the backing of a well-established platform with strong product-market fit.

Cons

Working at Box isn’t without its challenges—one of the biggest is that the product can be harder to differentiate at a surface level, especially against tools like Microsoft (SharePoint/OneDrive) or Dropbox, which means you have to work much harder in sales to educate prospects on deeper workflow and security value. Sales cycles can be long and complex, requiring patience and persistence with multiple stakeholders. Internally, like many growing tech companies, priorities and messaging can shift as new products (AI, Extract, etc.) roll out, which can create some ambiguity. And because Box is a platform play, success often depends on how well customers adopt and expand usage, so deals don’t always feel “done” at close—you’re thinking long-term from day one.

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