Avoid this company - it will use you up and burn you out. - Operations Assistant Manager Dollar Tree Employee Review

1.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good people at the store level (mostly) - Mostly kind customers - Proud of being able to assist in providing affordable essentials to the community. - Quick promotional opportunities available

Cons

- There's never enough hours allocated by corporate to ensure full staffing of the store and completion of all tasks - Endless freight with no end in sight; endless list of other tasks to complete that are never fully completed because of short staffing and being redirected to other needs within the store - High school level workplace drama - No real breaks for assistant managers; wage and hour violations as a result - Unsafe work environment at times - assistant mgrs sometimes required to run store alone at night, which is an incredibly risky practice - Zero work life balance especially for part time positions; completely open availability seems to be required for managers - Atrocious pay: less than $3 above the minimum wage as an assistant manager, $0.85 above min wage for cashiers. - Schedules sometimes change on very short notice (even the day of) without notification to staff from district level management - No regular specific days off; impossible to plan around the schedule due to inconsistency - Mentally draining and exhausting - rampant burnout in lower level store management. - Many strict policies and procedures that can be easy to forget about/unknowingly violate, running the risk of discipline - Training is not thorough enough - Assistant managers have no life and are basically slaves to the store.

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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