Relationship Manager - Customer Relationship Manager MassMutual Employee Review

5.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Company Pros are flexible work schedules, extended family medical leave, benefit packages as well as company match. These are GREAT perks.

Cons

Lack of Diversity in Management

Explore other reviews about MassMutual

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance; people easy to work with

Cons

multiple layers and complex RACIs

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

4
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