1.0
Feb 17, 2011
Former employee
Warwick, RI
Recommend
CEO approval
Business Outlook
Pros
-Holiday cubicle/team competitions -causal environment, too casual - yes answering phones, but people literally came in with stuff I wouldnt even wear to bed. -good benefits
Cons
-high turnover, its all about calls calls calls -stuck in cubicle for 8 hours a day, your timed when you go to the bathroom or if you get up to do something since you have to log out of the system -better learn to type fast and in MET code. -every call is recorded and can be pulled and you get graded on 5 calls and then they review with you, I actually got a review saying that I was too nice in a call? that was a first...