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      MetLife

      Engaged Employer

      MetLife reviews

      Expect to prospect 24/7 - Financial Service Representative MetLife Employee Review

      3.0
      May 8, 2011
      Financial service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      MetLife has a great brand, excellent products, and great benefits..

      Cons

      Working as a Financial Service Representative is a hard job. Unless you have a great network of friends and contacts with high net worth and with the potential of serving as a referral source, it is very hard to succeed. Keep in mind this is a commissions only job--you don't sell, you don't make money. It's a job with great potential, but not too many people succeed.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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