Express Reviews | Glassdoor

Express Reviews

Updated June 21, 2017
1,793 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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David G. Kornberg
226 Ratings

1,793 Employee Reviews

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Pros
  • Very Flexible schedule and a nice employee discount (in 151 reviews)

  • Great discount, clientele that is looking for shopping assistance, quality merchandise (in 140 reviews)

Cons
  • No work life balance just like all outlet retail (in 65 reviews)

  • The pay is a little bit low due to it being minimum wage (in 157 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fun job for part time!"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Sales Associate in Raleigh, NC
    Former Employee - Sales Associate in Raleigh, NC
    Recommends

    I worked at Express part-time

    Pros

    This was my first experience working retail so I can't compare it to other sales associate jobs but I had a positive experience here. My managers were very supportive and it was always easy for me to get requested shifts off or to have a shift covered by another employee if necessary. You get 40% off everything including things that don't usually go on sale and can pretty much wear whatever you want to work as long as its stylish (and your jeans are express brand)

    Cons

    Can get hectic at times and you are expected to work certain shifts around holidays/sale times- cannot ask off for big shopping days (like black friday, easter, etc)
    You will spend all your paycheck on the clothes
    My first shift I was thrown onto the sales floor with zero training (except for a quick intro on the selling model via tablet) it was sink or swim- I caught on quickly but it could be overwhelming for some people


  2. "LOVE MY JOB!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Concord, NC
    Current Employee - Store Manager in Concord, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express full-time (More than 5 years)

    Pros

    Great environment!Company always helping the communities and their employees!

    Cons

    I do not have any.

    Advice to Management

    Keep up the good work!

  3. "Production Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Assistant in Columbus, OH
    Former Employee - Production Assistant in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Express full-time (More than a year)

    Pros

    Intersting role, always busy

    Cons

    Long hours, training could be improved


  4. "Great Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Express part-time (More than a year)

    Pros

    Good employ discount, and most people that work there were great! There's a lot of opportunity to grow if you let it.

    Cons

    Sometimes you might not feel appreciated, low pay and might not give you as many hours.


  5. "Sales Associate/ Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Express Sales Associate in Houston, TX
    Former Employee - Express Sales Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (More than a year)

    Pros

    Very Flexible schedule and a nice employee discount. Pretty decent at letting you get extra hours, friendly staff and decent customers

    Cons

    Managers can sometimes be biased on who moves up in the company, the pay is minimum wage, lack of associates and if you're great at your job the managers can tend to take advantage of that and have you do everything like even watch the floor while they are in the back room yet they don't promote you.

    Advice to Management

    Actually promote the people who you see are hard working and dedicated to their jobs, and teach them the skills to leadership positions to move up.


  6. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aurora, CO
    Former Employee - Sales Associate in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express part-time (More than 3 years)

    Pros

    Discount, easy to move up in company, management really cares

    Cons

    Customer service. Pay is not enough for work you do and people you deal with.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Chicago, IL
    Former Employee - Co-Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for! Employees are appreciated and noticed when they work hard. You get overtime even if you are a full time employee.

    Cons

    It's hard to get weekends off. You often work longer than the hours listed on your schedule.

    Advice to Management

    Continue to recognize your employees hard work.

  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Henderson, NV
    Former Employee - Sales Associate in Henderson, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express part-time (More than a year)

    Pros

    Employee discount, good co-workers, stable hours in the first few weeks.

    Cons

    Managers don't really do anything until needed too, hours not guaranteed (went from 4-5 days a week to 1 day a week) , Managers don't really care about you or your well-being, Never clean, always messy. Never train you fully, they just throw you in expecting you to actually know the system, rarely update you on sales.

    Advice to Management

    Actually hire people who have passion to make it a better work place.


  9. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Old Westbury, NY
    Current Employee - Teller in Old Westbury, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Express (More than a year)

    Pros

    standing all day is a pro

    Cons

    low pay is a con

    Advice to Management

    stop being lame


  10. "Hard work but teaches you values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Paramus, NJ
    Former Employee - Sales Lead in Paramus, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express full-time (More than 5 years)

    Pros

    -Learned a lot about branding
    -Custom service
    -Selling skills if you're using the available resources
    -Overtime is available (I least when I was there)

    Cons

    -Long hours
    -Management isn't always concerned with employee well being


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