Hologic Reviews

Pros

Mission around Passion, Purpose and Promise is powerful. Focus on women's health and the development of innovative products to help women is real.

Cons

Much of leadership is weak, driven by money and personal gain over building their organizations with any stability, or focus beyond the current month's sales. Engagement process and survey is a joke and it's become a competition for numbers, instead of focusing on the benefits of having really engaged employees. High pay is the retention policy.

Pros

- Mission driven organization looking to make a real difference - Great team all around, whether it's employees, managers, or otherwise there's a great comradery - Above average pay compared to other companies locally - Great office space, very modern (though a little far from Boston if you're commuting from there) - Lots of opportunity for internal growth and mobility if your path is in a different area, hiring from within is always encouraged

Cons

- Commute is a little far if you're commuting from the city

Pros

Lots of really great, smart people. The products are second to none and it really motivates everyone knowing you are making a positive contribution to the world. Steve has made a huge positive difference and motivates the entire organization.

Cons

There is a huge disconnect between management and employees. The focus on engagement has turned into a manipulated attempt to just improve scores and not actually change anything. HR wields way too much power and as a result overlooks real concerns. Senior most management is made up of really great people, but they're not getting the truth from mid-management.

Pros

The products are the best in the global vertical market. The company's reputation as an innovator and industry leader is well-earned. The company provides quality tools for the remote Tech Support team. The TS team members are sharp, friendly, and helpful, and they have each other's backs. Compensation is decent.

Cons

Despite lofty upper-management mission goals and smart strategies, the filtration of these plans down through the subordinate chain tends to muddy them and eventually distort them altogether and Tech Support becomes mired in chaos. The focus changes from quality to profitability. We are talented and driven and yet the tasks that are dropped on us are often near-impossible. From director-level down, interpretation of goals and strategies is subject to the whims and biases of a small handful of people who are often hyper-focused on short-term drives that promote careers rather than contribute to company success. These leaders lose touch with their reports and end up tasking them with maintaining unreasonable metrics on items that rarely pertain to the team's mission but enrich someone's resume. Bonus money is awarded to techs who blindly follow orders, even if obviously detrimental to the collective mission. Although innovative thinking is promoted by middle management, it is lip service only. Free thinking usually presents problems for them and we are too often discouraged from dissent under penalty of black marks in our profiles and sometimes threat of dismissal. Basically, Tech Support is being paid to swallow jagged pills and disregard customer satisfaction wherever possible to improve the bottom line. It is about squeezing more blood out of the stone than the previous director/manager could. Believe it or not, this review is an objective one.