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Ketchum Reviews
Updated May 24, 2023
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Found 656 of over 786 reviews
79% Recommend to a Friend
89% Approve of CEO
Found 535 of over 786 reviews
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Recommend to a Friend
Approve of CEO
Mike Doyle
87 Ratings
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Top Review Highlights by Sentiment
Pros
- "Most of the people are great and it is a supportive environment where you can grow a lot." (in 67 reviews)
Cons
- "Low pay compared to other agencies and in relation to the quality of workers and workload." (in 25 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Ketchum and is not affected by filters.
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- Former Employee★★★★★
Great flexibility
May 19, 2023 - Account Supervisor in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Very flexible about working hours
Cons
Typical demands of a large agency
- Current Employee, more than 3 years★★★★★
Gets worse and you move up
May 24, 2023 - Senior Account Executive in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Top-tier clients and fun event work
Cons
The more you grow here the less you become a publicist and more a finance and budget manager. They also freeze and hold promotions often due to extremely high goals put on the company from Omnicom. The account leads who work on the Olympics are some of the most toxic people I have ever worked with in my career. There is a track record of people leaving who have worked on those teams, some really talented people left.
- Current Employee★★★★★
Good place to learn
May 23, 2023 - Account Coordinator in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Loved my team and the people
Cons
Not the easiest place to grow
- Former Employee★★★★★
Some Great People But Lousy Business Planning
May 23, 2023 - Director, CommunicationsRecommendCEO ApprovalBusiness OutlookPros
Some very talented and dedicated employees who truly work hard for their clients.
Cons
Don't believe what management promises. They paint a rosy picture and then don't deliver and kick you to the curb. Many good people lost due to poor management.
- Current Employee★★★★★
Star company culture, lovely people, amazing working environment
Mar 10, 2023 - Associate Digital StrategistRecommendCEO ApprovalBusiness OutlookPros
Titles don't matter at Ketchum - everyone has an open-door policy and you can network across teams easily! You can work alongside a variety of teams including Creative, paid, analytics, client experience, and more. NYC office bar carts and fun events and understanding people! Work is flexible and you are praised for your work and receive a lot of recognition, plus endless opportunities to learn!
Cons
More opportunities to choose teams within the agency to ensure younger people in the company are not confined or pigeonholed into a specific specialty role. Offer more promotions year by year, rather than just merit.
Continue reading - Former Employee★★★★★
Pros
Flexibility People Client rooster Big company Global footprint
Cons
Flat leadership team Little to no transparency in terms of values and strategic imperatives High client turnover
- Current Employee, more than 1 year★★★★★
Good company culture
Mar 31, 2023 - Project Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Good company culture and room to grow. If you put in the work and build connections you will be valued here
Cons
Lack of diversity, sometimes cliquey, and low pay
Continue reading - Current Employee★★★★★
Ketchum cares about your personal passions
Mar 29, 2023 - Assistant Account Executive in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
Upward mobility, supportive culture, personal growth opportunities, flexible work-from-home policy
Cons
Tough work and life balance
- Former Employee, more than 8 years★★★★★
Not a bad place to work
Mar 28, 2023 - Vice President in Washington, DCRecommendCEO ApprovalBusiness OutlookPros
Smart people and supportive environment
Cons
Difficult to find growth opportunities
- Current Employee, more than 1 year★★★★★
Pros
"Empathy and intelligence" isn't just a tagline at Ketchum. When a technicality would have granted me only six weeks of parental leave, advocacy by my manager and HR partner made it so that I could enjoy the full sixteen with my newborn. Ten extra weeks made it possible for our family to get into a routine and create the peace of mind I now have as I wrap my first week of reentry. I couldn't be more thankful!
Cons
Only great things to say.
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Ketchum Reviews FAQs
Ketchum has an overall rating of 3.9 out of 5, based on over 786 reviews left anonymously by employees. 79% of employees would recommend working at Ketchum to a friend and 59% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
79% of Ketchum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ketchum 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Ketchum to be culture, career development, coworkers and the cons to be senior leadership, management, compensation.
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