Ketchum Reviews | Glassdoor

Ketchum Reviews

Updated January 13, 2018
269 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ketchum CEO Rob Flaherty
Rob Flaherty
114 Ratings

269 Employee Reviews

Sort: PopularRatingDate

Pros
  • great people, no office politics, no jerks (in 18 reviews)

  • good work/life balance, interesting clints and challenging tasks (in 9 reviews)

Cons
  • Work/life balance can at times be difficult (in 35 reviews)

  • long hours, demanding clients, lower salaries than industry (in 28 reviews)

More Pros and Cons

  1. "Great people, trying to do what's best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Los Angeles, CA
    Current Employee - Senior Vice President in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ketchum full-time (More than 8 years)

    Pros

    great people, no office politics, no jerks

    Cons

    long hours, demanding clients, lower salaries than industry


  2. Helpful (4)

    "Lacking forward-looking leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ketchum (More than 3 years)

    Pros

    Marquee clients, especially in the food & ag practice, amazing work-life flexibility for the Chicago office (able to work from home often)

    Cons

    Management undervalues employees with salaries and benefits so employee turnover is high
    Management constantly looks to fix bullet holes with bandaids (instead of rethinking the relevance of PR today constantly try to recycle the same SOWs to clients)
    The new biz team is cliquey and does not allow all employees to participate in pitching

    Advice to Management

    Need to look past the traditional structure of PR and put less time and energy into media and news engine
    Need to put more energy into creating consultants out of employees who can provide unique insights to clients
    Stop overvaluing employees who are cogs in the machine and follow instructions well; look for employees who will bring unique value to clients

  3. "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ketchum full-time

    Pros

    Great culture, teams and high level quality of work

    Cons

    They are growing quickly (not really a con!)


  4. Helpful (5)

    "Terrible Parents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    Good Culture while times are good.

    Cons

    Parent company pulling all back end services crippling the company with severe service issues.

    Advice to Management

    Go private!


  5. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ketchum full-time (Less than a year)

    Pros

    Friendly employees, flexibilty to work from home, opportunity to work on a variety of different clients.

    Cons

    Work-life balance and the bathrooms.


  6. Helpful (1)

    "Good People, Bad Work-Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Account Executive in Chicago, IL
    Current Employee - Assistant Account Executive in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ketchum full-time (Less than a year)

    Pros

    Great work culture, Friendly employees, Opportunity to try new things and stretch your communications abilities

    Cons

    Long hours, High expectations, Work-Life Balance hard to attain if you're trying to move up

    Advice to Management

    N/A


  7. Helpful (1)

    "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great co-workers especially in Digital, room for growth, flexibility to work from home.

    Cons

    Long hours with no overtime compsenation.

  8. Helpful (4)

    "A sense of loyalty made me stay too long."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in New York, NY
    Former Employee - Partner in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Ketchum full-time (More than 10 years)

    Pros

    I met some great people who I will always know and would love to work with again.

    Cons

    Set in ways , struggle to adapt to change .


  9. "Senior Media Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Ketchum full-time

    Pros

    Most of the people were very nice, I had an opportunity to work on new business proposals and to present to potential new clients, I had the opportunity to work with high -level clients.

    Cons

    Ketchum, like all PR firms want the shiny new penny, they love you for a few years and you are their favorite and then bam, someone new comes along and you are no longer the favorite one. That kind of behavior is very immature.

    Advice to Management

    Be fair to all your employees. If people deliver results for you, then make them feel they are cherished all the time. Keep motivating your employees.


  10. Helpful (6)

    "Business model and culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ketchum full-time (More than a year)

    Pros

    Global agency. Big brands. Resume booster. Talented employees but they don’t stick around. Opportunity to meet other creatives and PR people in the industry.

    Cons

    Develop a better business model. Other agencies are leaving Ketchum in the dust. Leaders talk about one another behind their backs to employees who aren’t on the leadership team.

    Ketchum preaches diversity. However, there is no diversity in the agency. People of color don’t last very long at Ketchum. Opportunities are promised and then suddenly they no longer exist. Or better the people no longer exist. Clients see the lack of diversity.

    The reviews about the backstabbing and lying culture are true.

    Advice to Management

    Look at your leadership team. Treat people with respect. Stop creating a culture of fear.


Showing 269 of 302 reviews
Reset Filters