Ketchum Reviews

Updated Jul 8, 2020

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3.5
69%
Recommend to a Friend
88%
Approve of CEO
Ketchum CEO Barri Rafferty
Barri Rafferty
49 Ratings
Pros
  • "Great people, clients and the work is great(in 24 reviews)

  • "Sociable culture, great clients to work on with opportunity to work and experience different clients(in 21 reviews)

Cons
  • "Terrible work/life balance especially for entry-level to mid-level employees(in 48 reviews)

  • "Long hours, sometimes work below competence(in 35 reviews)

More Pros and Cons
  1. Helpful (1)

    "Innovative"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Ketchum full-time for more than a year

    Pros

    entrepreneurial environment, excellent team of professionals

    Cons

    no cons to speak of

  2. "Good experience but agency life is not for everyone"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Coordinator in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ketchum full-time

    Pros

    Ketchum's clientale provides for interesting work and great experience. Remote work flexibility is good and the PTO is about industry standard.

    Cons

    Being in an agency, you actually have to juggle that many more personalities and bosses. This work is not for everyone. Also the tech support is horrible. 10 hour days are commonplace.

  3. "Good for experience, but don't stay too long."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Strategist in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ketchum full-time

    Pros

    Lots of experience, great opportunity on good clients.

    Cons

    Promotions are quick when you're entry level, then stagnant pretty quickly. If you're overwhelmed, you won't get any help.

  4. "Too bad they don't REALLY care about diversity"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Management in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Ketchum full-time for more than a year

    Pros

    Top tier client roster, especially in the food space Flexible work environment

    Cons

    Toxic, mean girl culture SIGNIFICANT lack of diversity

    Continue reading
  5. "Great people, flexibility and learning"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Washington, DC
    Recommends
    Approves of CEO

    I worked at Ketchum full-time for more than a year

    Pros

    Flexibility was huge for logistically in the office (or out of), learning and industries

    Cons

    Being a part of a holding company limited leadership in their actions

  6. "Great experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 

    I worked at Ketchum full-time

    Pros

    Great work-balance, tons of experienced employees to learn from

    Cons

    very bureaucratic - often takes too long for approvals/to get things done

    Continue reading
  7. "It's about the people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ketchum full-time for more than 10 years

    Pros

    Some of the smartest, most innovative and kindest people work at Ketchum.

    Cons

    Red tape, politics and parent company issues

  8. Helpful (4)

    "The Worst!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Coordinator 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ketchum full-time for more than 3 years

    Pros

    There aren't any pros at Ketchum.

    Cons

    Ketchum is the most stressful place to work at. The managers expect you to work all hours of the night and the pay sucks. The never give credit where credit is due and everyone plays favorites. NEVER WORK HERE!

  9. Helpful (3)

    "Gained incredible experience but at the cost of my sanity"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ketchum full-time

    Pros

    Blue-chip client roster Smart people - some of whom were really good people Challenging, in a good and intellectually stimulating way Opportunity for upward mobility - (gain more junior- mid-level experience to take to another company/in-house)

    Cons

    Cheapest company I've ever worked for. Don't know if this has changed, since I heard the PA office closed (where accounting was held), but they'd nickel-and-dime for a $3 charge - not believing/trusting employees and continuously questioning the authenticity of charges (did they not realize that we were billable and it actually cost the firm more money to waste team members' time than to simply approve a small charge? That's aside from the fact that this also killed morale) The politics at this firm are next-level ridiculous Absolutely no work/life balance - billibality targets higher at Ketchum than any other firm I've seen. And if you weren't fully billable, you worried for the security of your job

    Continue reading
  10. "Overall good company and has potential for better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Account Executive in New York, NY

    I worked at Ketchum full-time for more than 3 years

    Pros

    People are passionate about the work they do and you can build long lasting relationships. Great job right out of college to build basic PR/office skills

    Cons

    Watch out for people who drag you down to move up

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