OfficeMax Reviews | Glassdoor

OfficeMax Reviews

Updated February 17, 2017
1,709 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
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Roland Smith
320 Ratings

1,709 Employee Reviews

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Pros
Cons
  • Being bought out by Office Depot (in 102 reviews)

  • Current merger with Office Depot has been rough (in 29 reviews)

More Pros and Cons

  1. "Boring"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier
    Recommends

    I worked at OfficeMax part-time (Less than a year)

    Pros

    Flexible time and easy work

    Cons

    Super boring during the afternoon on weekdays


  2. "Copy and Print Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy and Print Associate in Loganville, GA
    Current Employee - Copy and Print Associate in Loganville, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time

    Pros

    Very quick paced work!!! Always keeps you on your feet!

    Cons

    Sort of unorganized in terms of departmental structure.

    Advice to Management

    nothing.


  3. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Supervisor in Garner, NC
    Current Employee - Customer Experience Supervisor in Garner, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax (More than 3 years)

    Pros

    Great Environment, Great People to Work With

    Cons

    No Cons so far I love my job


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  5. "Office Depot ruined a great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OfficeMax full-time (More than 8 years)

    Pros

    Good Work/Life balance.(until you get laid off)

    Cons

    No growth opportunities. Waiting to get laid off. Office Depot bought a strong company, albeit number three, with a solid balance sheet, and ruined it.

    Advice to Management

    Stop changing leadership every three years. Find a way to provide some stability to the company. You do nothing for morale, when the associates see the current CEO getting millions to leave and the new CEO getting millions to come on board, all while the people who actually do the work are getting laid off.


  6. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Houston, TX
    Former Employee - Store Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Great overall management, Plenty of opportunities for working as part of a team

    Cons

    Sometimes the expectations of goals to meet for each worker is ridiculous because they aren't specified to each persons specific position


  7. "OfficeMax Copy and Print"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copy and Print Associate in Richardson, TX
    Former Employee - Copy and Print Associate in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Management was spectacular: really cared for employees.

    Cons

    The pay, especially for the job done in Copy and Print, is poor, even for the print supervisor.


  8. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Naperville, IL
    Current Employee - Business Analyst in Naperville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OfficeMax full-time (More than a year)

    Pros

    Involved leadership and opportunity for growth initially.

    Cons

    Being bought out by Office Depot


  9. "Sr ETL Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at OfficeMax full-time

    Pros

    good good good good good good

    Cons

    nothing much sometimes miss your personal life


  10. "Good times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time

    Pros

    Good times fun people oh yeah

    Cons

    Ok pay i wanted seven figures but I just worked the register

    Advice to Management

    Stop bein so cheep


  11. "Logistics Asasociate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Crystal Lake, IL
    Current Employee - Logistics Specialist in Crystal Lake, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OfficeMax part-time (Less than a year)

    Pros

    While the discount is only %10 (20% on food items), the insider knowledge on when things are about to go on sale as well as when they go on clearance is awesome. Also OfficeDepot/OfficeMax website can be a little confusing and having employee knowledge about how to find the best deal has saved me tons, especially on my new laptop. So while the initial discount isnt huge, everything else you gain from working for Officedepot really is worth it.

    Also the company does a great job at making the actual processes easy to use, understand, and excel at. They just instituted a way to do Fill Reports (stocking) with the scanner instead of having to type in every individual item number, which saves me a whole hour every morning.

    Cons

    Being sales is kind of high pressure with all the scripts and sales pitches you have to throw out, while also being friendly and dealing with many customers that just want to buy their stuff and to leave. And I'm not sure about other stores but dealing with elderly customers who would honestly be better off going to Wal-Mart is a huge pain. They dont understand many of the services and offers and tend to be angry simply because they are confused at everything in the store. Also the way they push for rewards sign ups is very skewed. I usually average %70 rewards transactions but that never gets noticed especially if I only get 1-3 sign ups in a week, when I'm Logistics and only checkout maybe a handful of customers a day. Also the surveys are almost always about "out of stock on this", or "didnt have what I wanted".... and we get criticized for bad scores when if customers would just USE THE WEBSITE, they could find all their wants and needs, order for pick up or delivery (ship from store next day delivery wake up people), But nah, we get old timers who dont even have emails so cant sign up for rewards.

    Advice to Management

    Focus on percentages not base numbers, comparing what we did based on customer flow and current sales is much more likely to raise morale than complaining about how we did more in sales last year. Odds are the reason for that is weather, sales, and economy temperament rather than our performance on that day.



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