Panda Express Reviews | Glassdoor

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Panda Express Reviews

Updated February 22, 2018
1,452 reviews

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3.5
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
505 Ratings

1,452 Employee Reviews

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Pros
  • Free food and growth up opportunity (in 211 reviews)

  • good pay with them in the company (in 134 reviews)

Cons
  • Hard to maintain a work life balance (in 101 reviews)

  • There is no work life/home life balance (in 41 reviews)

More Pros and Cons

  1. Featured Review

    "Decent Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Panda Express part-time

    Pros

    -At least in my store co-workers were very nice, as well as Manager
    -For the most part weekends were the busiest, you had that work rush while weekdays were chill days
    -Manager was understanding and was very helpful in developing you as an employee

    Cons

    -If your in High school you have to take the afternoon shifts and if your new for the most part you'll get the afternoon shifts on the weekends as well
    -You rarely get morning shifts unless you specify with your manager

    Advice to Management

    Panda Express takes claims from customers very seriously. There was a time where a customer called corporate complaining that one of our employees (name was mentioned as well) was rude to them. But that employee did not even work at our location. What I understood is that our store could've gotten fine and our manager got the blame for it.

    Panda Express Response

    Feb 5, 2018 – HR Coordinator

    We’re so glad to hear about your positive experience at Panda Express, and couldn’t agree more about the kind people and management.

    We are so lucky to have found so many top-notch team members... More


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Pasco, WA
    Current Employee - Cashier in Pasco, WA
    Recommends
    Positive Outlook

    I have been working at Panda Express part-time (More than a year)

    Pros

    Good oportunity. Gain more experience

    Cons

    Don't think there's any cons

    Advice to Management

    Very hard worker

    Panda Express Response

    Feb 20, 2018 – HR Coordinator

    Thank you for sharing your experience with working at Panda. We’re so happy you’ve discovered the great growth opportunities available to our Operations team!

    We are focused on Putting People... More

  3. "PIC (person in charge)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Panda Express full-time

    Pros

    You get to work with some amazing people, they promote advancing in the company. They typically work with school.
    For full time you can get a 401k and health insurance.

    Cons

    Favoritism, angry customers from wait times and serving sizes.

    Advice to Management

    Stop promoting people based on how much you like them as a person.


  4. "It was a great experience for a first job. Get involved in helping customers with getting there order right."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Cashier in Pittsburg, CA
    Former Employee - Part Time Cashier in Pittsburg, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Panda Express part-time (More than a year)

    Pros

    They work with your schedule and get a great experience working with customers. Makes you be more responsible and mature as a human being

    Cons

    It's paid minimum wage. You encounter with rude customers all the time. Not appreciated for the work you offer to the people


  5. "Great for High School Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Panda Express full-time

    Pros

    -Benefits
    -Bonuses
    -Great hours
    -You can grow with the company

    Cons

    -Some managers are horrible.
    -ACO do not follow rules then managers tag along and everything falls apart.
    -Some people are just lazy.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Durham, NC
    Former Employee - General Manager in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panda Express (More than 3 years)

    Pros

    Great salary, and great development and education. In-general I love Panda, and i was able to learn and develop a lot on my personality.

    Cons

    No life and work balance, %90 of your time you working


  7. "Counter Help"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panda Express part-time

    Pros

    Easy work
    Great hours for college students
    Room for promotion

    Cons

    Different Panda Express means different eviroment

    Panda Express Response

    Feb 20, 2018 – HR Coordinator

    Thank you for sharing your positive experience working at Panda! We are so thrilled to have you as part of our Panda family. We are committed to being world leaders in people development, and strive... More

  8. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Pinole, CA
    Former Employee - Associate in Pinole, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Panda Express part-time (More than a year)

    Pros

    Free Meal, flexible with my school schedule, great first job.

    Cons

    I felt the company and "training" was very unorganized.

    Advice to Management

    There wasn't formal training, you just had to pick up on things.


  9. "Good but not the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panda Express full-time

    Pros

    Good hours 45and up
    Good benefit

    Cons

    Upper management is not consistent
    Different expectations from each person
    No life balance

    Advice to Management

    Communicate better
    Work as a team


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panda Express full-time

    Pros

    Free employee meal // accrued time off // good job for first time job seekers

    Cons

    manager not always on site and assistant supervisors do not manage well.

    Advice to Management

    Have higher involvement with assistant supervisor and other employees.


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