Panda Express Reviews | Glassdoor

Panda Express Reviews

Updated April 22, 2018
1,507 reviews

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3.5
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Approve of CEO
Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
534 Ratings

1,507 Employee Reviews

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Pros
  • You get to eat free food while you're on break (in 221 reviews)

  • good pay with them in the company (in 140 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Panda Express full-time (More than a year)

    Pros

    Panda Express has truly changed my life. I’ve never been with a company that cares for its people as much as Panda does. This company constantly pushes us to reach our highest potential and to become never satisfied. Pandas love deepens within its people as its goal is to have all Managers become homeowners. They selflessly give us tools and resources to achieve this monumental goal. Best Company thus far!

    Cons

    Make sure to have Work Life Balance!

    Panda Express Response

    Mar 26, 2018 – HR Coordinator

    We’re so thrilled to hear that Panda made a positive impact on your personal and professional life. We greatly appreciate all the hard work you put in, and are so grateful to have you on our team—One... More


  2. "This place is pretty cool"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panda Express part-time

    Pros

    You get free lunches and the management is nice.

    Cons

    They don't tell you the price at first.

  3. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Counter Help in Carlsbad, CA
    Former Employee - Former Counter Help in Carlsbad, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panda Express (Less than a year)

    Pros

    Great pay, consistent hours, steady location to work at.

    Cons

    Communication, unexpected schedule changes. Lack of team dynamic

    Advice to Management

    Needs to work on communication skills with employees.


  4. "Long term employee, experienced its ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Panda Express full-time (More than 5 years)

    Pros

    benefits, pay, move up potential, a lot of personal growth opportunities, a lot of personal and work-related support

    Cons

    overall consistency with how store managers and upper management handles business, follow through with promotions (leading associates on for lengthy period of time) and corrective actions

    Advice to Management

    Upper management: Remain consistent and following through on your word will instill trust and loyalty in your associates. Also, striving for consistency through store managers will promote this as well through to associates


  5. "Shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Panda Express full-time

    Pros

    Shift leader Has many responsibility to do care of the money taking, care of the crew and doing paperwork at night

    Cons

    Many responsibility it takes heavy toll on a person plus it’s always short stuff when it’s new people

    Advice to Management

    Make sure maintain fast working peace and have a good relationship with your crew work


  6. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front of House in Torrance, CA
    Former Employee - Front of House in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Panda Express full-time (More than a year)

    Pros

    Free food to take home and free lunch ! Opportunity to move up pretty good. Good wage increase.

    Cons

    Steam on face and gets pretty robotic after a while. Same routine every single day.

    Advice to Management

    Depends on manager. I went through three different managers. All nice.


  7. "You like competition? Then join Panda!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend

    I worked at Panda Express part-time (More than a year)

    Pros

    - Free food during breaks.
    - Pay is good, but nothing else.

    Cons

    Everyone is REALLY competitive, policies are insane, and unless you find a decent team everything will be a hassle. They almost act as if they're the only fast-food restaurant in the world lol. Do at your own risk.

    Advice to Management

    Calm down! It's not that deep.

  8. "Decent pay, Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook/Front in Spokane, WA
    Former Employee - Cook/Front in Spokane, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Panda Express part-time (More than a year)

    Pros

    Its pretty fast paced and time flies by, easy to get promoted if you work hard and try. Pay was good for a fast food place. they started me almost $1 over minimum wage, then after 6 months got a .50 cent raise and after another 6 months had another .25 cent raise so at the time I was getting approx $2 over our states (Washington) minimum wage. I was a fun place to work at since I worked with a lot of my high school buddies but after they all left and management changed thats when I moved on also.

    Also if store passes all audits and inspections and meets sales there are monthly bonuses. depend on the hours worked bonuses can range from $50-200.

    Cons

    Fast paced, not allowed to take tips, late nights


  9. "Our team/coworkers were active and constantly helping each other out which was."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Teamwork and positive coworkers and great benefits as well as free food on your break. And discounts on other companies when ordering utilities and stuff from Panda Express

    Cons

    Low pay for fast passed work You can pretty much get written up for anything you do and strict polices

    Advice to Management

    Increase income pay


  10. Helpful (1)

    "My First Part-Time Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Athens, GA
    Current Employee - Anonymous Employee in Athens, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Panda Express part-time (More than a year)

    Pros

    The management tends to be very relaxed and accommodating.
    They tend to train as you work and the process overall feels very natural.
    The food that you make is actual food that you can feel proud serving people.

    Cons

    The pay, especially for how hands on the cooking processes tends to be, is low.
    There is a consistent high-energy atmosphere that can be draining if you are not used to it.
    Customer interactions can be especially hostile or mind-numbingly rote.

    Panda Express Response

    Apr 3, 2018 – HR Coordinator

    Panda is family owned and family grown. We are very fortunate to have you on our team, and are thrilled you love your coworkers and the management team. Thank you for all you do to contribute to our... More


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