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Panda Express

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Panda Express

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Panda Express Reviews

Updated Jan 21, 2022

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Found 3,606 of over 3,689 reviews

3.6
62%
Recommend to a Friend
84%
Approve of CEO
Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
1,456 Ratings
Pros
  • "Good benefits including bonuses and free food(in 438 reviews)

  • "Bonus every 3 months & good pay(in 394 reviews)

  • Cons
  • "Work life balance long hours for management(in 202 reviews)

  • "No work life balance which results in overworking(in 200 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Panda Express and is not affected by filters.

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    1. 5.0
      Former Employee

      Server

      Jan 20, 2022 - Server/Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy work good pay. Lots of benefits.

      Cons

      Can get busy but it’s not to bad.

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    2. 1.0
      Former Employee, more than 5 years

      Stress level to the roof

      Nov 13, 2021 - Training Leader in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive pay, training bonus, free meal.

      Cons

      Stress level to the roof. You will not have work life balance. You will get call and message from leadership team on ur day off, and daily from as early as 7am till 11:59pm. Basically you are unintentionally forced to work for free. HR is buddy with leadership team, no such thing as putting people first. Leadership team managing and leading from fear, putting so much pressure on management at store level while all they do is meeting and come up with something that they can’t even control it. Favoritism on getting promoted, some supervisor are uneducated and very unprofessional, but just because buddy with the VP. Be ready for extreme make over on the store and on yourself when they announce CEO is around. You are told to be authentic but also taught to say only what they want to hear. Don’t mind having a two way communication, leadership team just want you to listen and deliver the final results that they want, they don’t care about your thoughts, inputs, challenges, progress, and support needed. There is no such thing as diversity, been on recruiting team with the leadership team, they literally make comments for moving forward candidates based on color, race, sexuality, looks and proportional weight.

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      3 people found this review helpful

      Panda Express Response

      We appreciate your feedback. People are the heart of the Panda family, and we are deeply rooted in our core value of respect. We understand an inspirational leader can impact the work experience and want to elevate. We will be sharing this with our Ops management team and look forward to improving the experience for all our associates. We welcome you to share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We look forward to learning more about your experience. ​

    3. 4.0
      Former Employee

      Great Job

      Jan 21, 2022 - Crew Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits Wonderful Communication Through Hiring Process Amazing leaders and dedication to improving the lives of those they work with

      Cons

      There weren't many downsides to working at panda I thoroughly enjoyed it.

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    4. 4.0
      Current Employee

      PIC

      Jan 21, 2022 - PIC (Person In Charge) in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Back to back weekends Business gets told around

      Cons

      10 min break with a free meal Pay is over the top acceptable for the job you’re doing Get along with co-workers pretty good

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    5. 4.0
      Former Employee

      Great Company, wrong industry

      Jan 8, 2022 - Anonymous Employee in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very easy to work with, wonderful management, paid training, decent pay with competitive rates, (i.e. they adjust pay based on the rest of the food service industry, meaning you're always getting paid top dollar)

      Cons

      understaffing, very busy work environment (at least in my location which was in a mall)

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    6. 3.0
      Former Employee, more than 1 year

      Ok

      Jan 15, 2022 - Sales Associate in Stillwater, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was alright, just a front of house job. Okay pay, get to eat the left over food which rocks because you'd never be able to afford it on a Panda salary. Management (Andy) is great, does not mess around with abusive customers.

      Cons

      Customers are absolutely some of the worst people you will have the misfortune of encountering. I have been yelled at, threatened, flipped off, followed, you name it. People are really serious about their orange chicken. It's 100% your fault the line is wrapped around the building and more. If you had common sense you would come inside where there are two people in line instead of twenty.

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    7. 4.0
      Current Employee

      a lot better than your traditional fast food place

      Jan 14, 2022 - Crew Member/Grill Cook in Providence, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      corporates knows how to delegate and solve problems faster, maintenance does not have to do everything, commission

      Cons

      more busy than many other places

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    8. 4.0
      Current Employee

      only work here if you are wanting to sell your soul

      Jan 18, 2022 - Currently Working in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fast paced and hard work

      Cons

      they want you to sell your soul

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    9. 4.0
      Current Employee

      Hard work if you’re up for it

      Jan 20, 2022 - Shift Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and good benefits (401k, insurance)

      Cons

      Fast paced environment and stressful

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    10. 4.0
      Former Employee, less than 1 year

      Working at Panda Express Experience

      Jan 19, 2022 - Counter Help in Oak Lawn, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay and Amazing workers and Manager

      Cons

      The management is too demanding and treat you like crap.

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