Plex Systems, Inc. Reviews | Glassdoor

Plex Systems, Inc. Reviews

Updated June 12, 2018
103 reviews

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3.3
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Don Clarke
3 Ratings

103 Employee Reviews

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Pros
  • "Plex knows how to encourage a positive work environment" (in 12 reviews)

  • "They offer free snacks, a pinfarnia coke machine to customize your pop and a coffee vending machine that has Starbuck coffee on the 15th floor" (in 10 reviews)

Cons
  • "Organization is becoming top heavy with too many ex-Oracle types with overblown egos" (in 6 reviews)

  • "When someone is let go for various reasons, they do not offer severance of any kind regardless of you being there for a year or 15 years" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alliance Manager
    Former Employee - Alliance Manager

    I worked at Plex Systems, Inc. full-time (More than a year)

    Pros

    Sophisticated, west coast owned. This is a growing company with strong opportunity, especially in their direct sales departments.

    Cons

    Still growing, common pains with building out structure and processes for roles.


  2. Helpful (2)

    "It is not all what it is cracked up to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Plex Systems, Inc. full-time

    Pros

    The work attire is very casual. In the summer, shorts are allowed.

    There are some really nice people who work there in various departments.

    They offer a good set of paid holidays and responsible pto.

    Insurance offering is United Healthcare which is ok.

    They have a generous wellness credit each year but you will have to pay taxes on that.

    They offer free snacks, a pinfarnia coke machine to customize your pop and a coffee vending machine that has Starbuck coffee on the 15th floor.

    The 15th floor also has a couple of pool tables, ping pong tables, a bubble top hockey table and a golf simulator.

    Each year they have 2 company outings: a holiday party (which was at Punch Bowl Social) and a family outing (which was at the Detroit Zoo).

    Cons

    You must conform to their standards. No exceptions.

    They don’t know what they are doing half of the time. Many projects experience scope creep and the people at the bottom are blamed for not completing the project on time.

    Some of the immediate managers do not follow HR protocol. For example, there is supposed to be a mid-year review which rarely happens.

    When you are first hired, they mention that you should 40 hours work week. However after the honeymoon (the first few months), you are expected to work much more than that per week.

    Some of the immediate, middle and senior management have been there for many years and it seems that they are part of the good ol’ boys club. If you are not part of the club, you could be extricated which could lead to you being terminated even tough you are a talented, hard working employee.

    They is a constant clash between the old guard and the new guard which the old guard usually persists.

    Not much diversity. In some departments, there is a small percentage of women working compared to men. Moreover, women are scarce in management positions.

    Additionally across the company, there is very little diversity in their employee makeup.

    They talk about opportunities but there is very little. This is due to the low turnover of people at the top who have been there for 10+ years.

    When someone is let go for various reasons, they do not offer severance of any kind regardless of you being there for a year or 15 years.

    Many people have offices with a glass wall with a sliding door. (In a way, it resembles a jail cell) Because of these offices, there is very little collaboration and when you need to communicate, the primary means is instant messaging or email.

    No consistent leadership. They been without a permanent CEO since October 2017.

    Room for very little innovation.

    They think they are much bigger than they are.

    They do these employee surveys with skewed questions so that they can pat themselves on the back.

    Top heavy on directors and senior managers.

    Advice to Management

    Do a reality check. You are not SAP or Oracle.

    If you wish to grow, you will need to remove many key players making the decisions.

    Make sure that all of your managers follow through on HR policies.

    Instead of doing a survey, have meaningful discussions with those at the bottom.

    Allow subordinates to review their managers and give it a proper weight to keep the good ol’ boys in check.

    More diversity.

    Treat those who have been let go with more understanding by offering a severance package.

    Have a clear direction on what you are and what you want to be.

    Clearly define projects and when scope creep does happen, place the blame on the appropriate individuals.

  3. Helpful (4)

    "Be careful when you drink their Kool Aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Plex Systems, Inc. full-time

    Pros

    Some of the people who work there are nice.

    They have some nice perks like a nice break room filled with snacks, a pop machine and Starbucks coffee. Also on 2 Wednesday’s each month, they bring in salads for lunch. They have a nice holiday party each year and offer responsible time off.

    Cons

    Even though they think they have a good culture, it is very “clicky”. Many immediate supervisors and their directors are part of the “clicky” movement thus making it difficult to get a good review if you don’t play their politics.

    Additionally, they have the following philosophy about software: don’t do it the wrong way, don’t do it the right way, do it the Plex way which is a combination of the wrong and right way.

    Because they have cells (offices with sliding doors), many people sit in their own silo and use instant messaging to communicate with each other making it difficult to get answers.

    Another item, their internal documentation is almost non existent.

    Moreover, they claim to have a mid year review which doesn’t happen so you never know what your supervisor thinks of your work until the annual review and you get denied a merit increase.

    Lastly, they make the claim that there is opportunity to learn and advance. Sadly, that is far from the truth since those in the more advanced positions have been working there for many years.

    Advice to Management

    Unfortunately, I don’t any since they think that they people at the bottom do not know anything.


  4. Helpful (7)

    "Lack of Leadership and Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Plex Systems, Inc. full-time

    Pros

    Great people to work with and there is potential for Plex to be a great company.

    Cons

    The company needs to decide what "exactly" it wants to be. There is a distinct push and pull between the old guard (those who have been with Plex for more than 5 years) and the new guard. Also, after the current CEO was let go there is a big gap in leadership at the company.

    Advice to Management

    The company needs to not only invest in Product Development but ALSO marketing and sales to grow. Seems lately the company has cut way back on marketing and sales and that may end up coming back to bite the company over the next few years.


  5. Helpful (12)

    "Dramatic Employee Turn Over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Plex Systems, Inc. full-time (More than a year)

    Pros

    Nice company culture until you get sacked. The company has a habit of over hiring and then firing.

    Cons

    The company is constantly trying to grow the business into industries which they are not matured in enough to pursue. You as a hire are basically part of an experiment. Company is constantly forcing employees to say it's a great place to work so they get good ratings, etc. It's a relatively nice place to work until you get sacked with no severance, etc.

    Advice to Management

    Don't run an experiment with other peoples careers.


  6. Helpful (7)

    "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Plex Systems, Inc. full-time (More than 3 years)

    Pros

    -Plex offers numerous snacks & beverages.
    -The executives are very open about how the company is performing and the overall direction of the company.

    Cons

    It largely depends on the group you work in. Within my respective group there is zero flexibility, a lot of micromanagement, and no growth potential. In addition, the health insurance provider is awful compared to the previous insurance offered prior to 2017.

    Advice to Management

    The company as a whole needs to implement policies that benefit everyone, not just selective groups.


  7. Helpful (10)

    "Misleading company and deceptive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Plex Systems, Inc. full-time

    Pros

    I would not recommend anyone working at Plex Systems so I choose not to add any pros to this section.

    Cons

    Plex management is misleading and deceptive. They are owned by Francisco Partners that wants to get their 5 year return on investment back and it's not happening. The internal management of the company is the most confused I've ever seen. They do not value their workers and use their abilities to the benefit of the company. They have lost their CEO, head of Marketing, many directors to lack of proper strategic planning and follow through for the organization. They show well in the sales process to potential customers and promise what cannot be delivered.

    Advice to Management

    Stop the deception. Use the strengths of the valuable workers in your organization to your benefit. Stop playing favorites in the services organization and properly align your employees. Hiring new hires with little to no experience eventually hurts your business and your training is not sufficient to readily prepare your employees to manage projects.

  8. Helpful (2)

    "Good Company, struggling to expand market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Plex Systems, Inc. full-time (More than a year)

    Pros

    Plex is a solid company. Great technology and Solution.

    Cons

    Plex is struggling to break out of the automotive space, bogged down with some basic upgrades, with limited focused direction from leadership. Eventually it will happen, but unfortunately longer than everyone expects.

    Advice to Management

    Learn and invest in additional markets, do not rely on organic expansion. Firm up your development to support those markets.


  9. Helpful (8)

    "Okay place to work, growing pain being seen lately"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI

    I have been working at Plex Systems, Inc. full-time (More than 3 years)

    Pros

    The are are many great things about Plex and its hard to list them all here, but more good than bad. Good software, developer have their own offices, good free snacks, good free coffee
    As of lately no one likes changes, and not sure if these changes are good or bad or if it will help the company and the product sell faster.
    The review process needs improvement to help grow the career of the internal employees.
    Benefits are decent and could use a few tweaks, but still very good.
    Flex time is a bonus for employees that have a family.

    Cons

    Too many new top level Director potions created, that are concerning on where the company is headed. Movement within the company is not possible, learning and career development has been an issue for years. Very little to none interested on helping internal employees grow into their career. Rather outsource some jobs No salary growth potential and no career advancement options in some areas.

    Advice to Management

    Be open to employees, and help current employees with career development.


  10. Helpful (1)

    "hopeful"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Plex Systems, Inc. full-time (Less than a year)

    Pros

    There were some very good people

    Cons

    many people were slow to change, and the cliques were an issue


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