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Plex Systems, Inc.

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Plex Systems, Inc.

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Plex Systems, Inc. Reviews

Updated Jul 11, 2021

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Found 178 of over 191 reviews

3.8
69%
Recommend to a Friend
75%
Approve of CEO
Plex Systems, Inc. CEO Bill Berutti
Bill Berutti
35 Ratings
Pros
  • "Relaxed and casual work environment(in 16 reviews)

  • "Plex prioritizes work/life balance(in 13 reviews)

  • Cons
  • "30% YOY growth can cause growing pains(in 12 reviews)

  • "Organization is becoming top heavy with too many ex-Oracle types with overblown egos(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Awesome Team

      Jun 1, 2021 - Technical Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, Remote Work, Salary, Leadership

      Cons

      lacking investment in ui overall

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    2. 2.0
      Former Employee

      Low CSAT & Some Inexperienced Leadership

      Jul 11, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Most of the people I worked with were amazing: experienced, very sharp, hard-working, committed. -The work environment at headquarters and remote is excellent. -The pay was high for the role.

      Cons

      -CSAT was very low for good reason. The product is very old tech (even though in the Cloud) and no way to customize it, so users rely on Product to host and fulfill all needed features/processes. But it is extremely costly to move to a new ERP so users feel unhappy and stuck. -It was frustrating to work on a product with so much incapacitating tech debt. Some of the same, very important, strategic initiatives were continually starting and stopping, as the tech debt made the effort too high to tackle. -They put a few people in management over roles they have never performed themselves. It was difficult to respect a manager who didn't have experience in my role. A couple of key managers did not have integrity: dishonesty, blame-shifting. Several key, long-term employees left Plex for this reason.

      4 people found this review helpful
    3. 4.0
      Former Employee

      Used to be a great company

      Apr 27, 2021 - Software Development Manager in Troy, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The individual contributors and first level managers are all really sharp and hard working. Everybody works really hard. Plex has a lot of great people. (Pre-Covid) There are a bunch of cultural perks like free food, drinks, fun, Responsible Time-Off (unlimited PTO), flex time, training, etc. Overall, it has a great atmosphere...covid has made this not as valuable for the time being, but still the atmosphere is really good.

      Cons

      Since the original founders sold it a few years back, the latest upper management doesn't seem to have the same core values that the software developers (individual contributors) have. This is causing strain on the culture. The first and second level managers are caught in the middle: trying to keep the positive culture that had been standard while still keeping upper management happy.

      Continue reading
      5 people found this review helpful
    4. 4.0
      Current Employee, more than 3 years

      Good work life balance

      Jun 28, 2021 - Technical Service Representative in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited PTO. Flexible hours Good environment

      Cons

      Low pay Uncertain future. Jobs may be sent overseas in the near future

      Continue reading
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    5. 4.0
      Former Employee

      Director

      Jun 28, 2021 - Director of Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing culture and depth of knowledge

      Cons

      Very vertical solution and working through growing pains.

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    6. 5.0
      Current Employee, more than 8 years

      Best - even through rough times

      Jun 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Well run, even through rough times Great leadership Great culture Great employees

      Cons

      Some middle-management issues - gap of knowledge too large making them poor leaders HR team is unapproachable, pushes everything to intranet and email and go-fetch-it instead of let-me-help-you

      Continue reading
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    7. 2.0
      Former Employee, more than 8 years

      Underwhelming

      Apr 1, 2021 - Consultant in Troy, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility. Plex can be a great fit for those who work to live. Some of Plex's newer executives are proving much more capable than the earlier installments. Plex's recent acquisition of Kors opens some opportunity.

      Cons

      Plex boxed themselves in while pursuing an IPO that never materialized. Now a shell of what might have been, ownership seeks a new suitor. A talent exodus continues. Plex's product situation remains a mismanaged mess. Two ERP systems masquerading as one. Nearly the entirety of their revenue base is marooned on the old legacy platform receiving zero invest. With no clean path to the new, once loyal customers look elsewhere. As Plex pivots to a more modular strategy, their only integrate-able products are those acquired from the outside. Plex ERP itself remains impossible to integrate with, despite Plex having poured all engineering resources into the new ERP for what is now approaching a full decade.

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      7 people found this review helpful
    8. 3.0
      Current Employee

      It's a Job

      Jun 4, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers and one of the best opportunities to work in SaaS in the Detroit area.

      Cons

      I find the "unlimited" vacation thing in my group to be awkward when getting comments about taking off a few Friday's in the summer. I would prefer to have a set number of days that I'm entitled to take. I find certain executives (not all) to be arrogant which really limits the discussion of ideas, which doesn't make it a fun place to work and limits growth potential.

      2 people found this review helpful
    9. 1.0
      Former Employee

      It's not the great company it used to be

      Jul 9, 2021 - Director%2C Project Management in Troy, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited time off, some amazing people

      Cons

      Management is focused on faking numbers and pretty ppt, not on actual deliverables. Software quality managers are just a joke - so arrogant and incompetent.

      Continue reading
      4 people found this review helpful
    10. 1.0
      Former Employee, more than 3 years

      Terrible company. Terrible management.

      Jun 30, 2021 - Consultant in Troy, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None. Unfortunately I didn't find any pros for working in this company.

      Cons

      No training provided but you're still measured. All about favorites in the company. Management badmouths employees behind their back. Management does not protect employees against violent customers. Overall horrible company.

      4 people found this review helpful
    Viewing 1 - 10 of 178 Reviews

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