Redbox Reviews | Glassdoor

Redbox Reviews

Updated June 15, 2017
204 reviews

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3.1
Star Star Star Star Star
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Erik Prusch
22 Ratings

204 Employee Reviews

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Pros
Cons
  • constant changing priority, poor direction from upper management (in 18 reviews)

  • Constant change it can be frustrating sometimes (in 6 reviews)

More Pros and Cons

  1. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    The culture of the company.

    Cons

    DVDs are not forever unfortunately.

    Advice to Management

    Never forget how it all started.


  2. "Regional Operations Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Operations Supervisor in Oakbrook Terrace, IL
    Former Employee - Regional Operations Supervisor in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Redbox (More than 8 years)

    Pros

    Good Pay overall
    Flexible Schedule
    Bonus pay

    Cons

    Micro Managed
    No Future Plan from Management
    High Turn-Over in the Upper Management

    Advice to Management

    Communicate what direction the company is going in to your employees.


  3. "Fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Intelligence Systems Analyst in Oakbrook Terrace, IL
    Former Employee - Business Intelligence Systems Analyst in Oakbrook Terrace, IL
    Recommends
    Disapproves of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    Flexibile, casual, fun, intelligent people, interesting work

    Cons

    constant changing priority, poor direction from upper management

    Advice to Management

    Determine what you want to do, prioritize, stand by it


  4. "FRSI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSRI in San Diego, CA
    Current Employee - FSRI in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redbox part-time (Less than a year)

    Pros

    Great work environment, great and fair management and a fair job advancement.

    Cons

    It can have somehow challenging days mainly due to the weather.


  5. Helpful (2)

    "Nice company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    -Nice staff including supervisors
    -Good benefits

    Cons

    -monotonous work
    -limited work schedules
    -unsure as to how long DVD's will be around for

    Advice to Management

    Department is top heavy with Supervisors who are "people managers", yet they do not contribute anything to the work that has to be completed. Supervisor's should lead by example.


  6. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative II in Dallas, TX
    Current Employee - Field Service Representative II in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redbox full-time (More than a year)

    Pros

    Amazing benefits, and respects employees

    Cons

    stressful, and some weeks you have to work a lot of overtime in a week.


  7. Helpful (5)

    "Started great then kept declining"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Toledo, OH
    Former Employee - Regional Manager in Toledo, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Redbox (More than 8 years)

    Pros

    Use to be a good place to work where people cared, but quickly became about how much can we squeeze out regardleas of impact to employees.

    Cons

    It Uses to be a good place to work where people cared, but quickly became about how much productivity can we squeeze out regardleas of impact to employees.

    Advice to Management

    None they know it all.


  8. Helpful (1)

    "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Operations Supervisor in Surprise, AZ
    Current Employee - Regional Operations Supervisor in Surprise, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 8 years)

    Pros

    Redbox really cares about the individual and their customers. They have a complete benefits package that rivals just about any company.

    Cons

    Redbox is in an industry that is declining. Their business model is built on the physical dvd and game. Redbox will no longer be viable when the pricing, quality, and selection of new release movies and games are equal to redbox and readily available for online streaming. Although some speculate that this will be soon, I still believe Redbox has many years left of good, strong business before streaming completely takes over.

    Advice to Management

    Don't just look for ways to cut costs, although this is vitally important. Looks for new ways to innovate, expand, and increase business.


  9. Helpful (2)

    "FSR2- Field Service Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook

    I have been working at Redbox full-time (More than 3 years)

    Pros

    Freedom- work alone, most days are spent 1/3 working and 2/3 driving. Decent benefits. Manage (ROS) is the best.

    Cons

    Have to cover for Merchandisers (FSR1), new ticketing system takes away freedom of which kiosk to service first. Pay is kinda low for a Field Service Tech.

    Advice to Management

    Listen to your field employees, don't just set a directive from corporate and say "comply" without first setting a test trial and getting feedback from field employees. Raise wages for field employees.


  10. Helpful (3)

    "Dim future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Redbox (More than a year)

    Pros

    Free movies, good pay, good benefits, good work/life balance.

    Cons

    It's a dying business. They tried twice to move into streaming and failed. Physical media only has so long. Not sure how long they'll be around. Restructuring/layoffs a few times a year. Recent layoffs will strain the already tenuous communication between marketing and the field.

    Advice to Management

    Be honest with your employees. Don't come to LA and tell the staff how they will be a major part of the next chapter of Redbox, then 2 weeks later lay them all off.


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