Redbox Reviews | Glassdoor

Redbox Reviews

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Found 243 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
62%
Approve of CEO
Redbox CEO Galen Smith
Galen Smith
18 Ratings
Pros
Cons
  • "constant changing priority, poor direction from upper management(in 19 reviews)

  • "Also, you use your own vehicle so you have lots of wear and tear(in 5 reviews)

More Pros and Cons
  1. Field Technician II

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Service Technician II in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redbox full-time for more than 9 years

    Pros

    Work independently, company vehicle, 4 weeks paid off first year, free clothing each year, full benefits

    Cons

    Work outdoors in all weather, work Sundays

  2. The company benefits are great.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fsr2 in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Redbox full-time for more than 2 years

    Pros

    Benefits, 401k, Health Insurance, PTO, other employees.

    Cons

    Lack of life balance, long work hours, high turnover rate specially at management level.

    Advice to Management

    Make the hiring process shorter and more efficient.

  3. Helpful (1)

    Not a place to stay long-term

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - FSR1 in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time for more than 4 years

    Pros

    Flexible schedule Teams usually become tight-knit Work at your own pace Good benefits

    Cons

    The corporate offices have a really hard time wrapping their heads around how work in the field works. They'll force you to do things certain ways that don't work out as well as you know they will because you know your route better than anyone. You have to buy movies yourself (with a company credit card) from studios that don't provide it to Redbox. This is a ludicrous process that's hard on everyone. Depending...

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    Advice to Management

    Listen to your employees. Don't do what you think will do the best for them, take their advice into consideration. Communicate. Just because the job is largely remote doesn't mean that you don't have a responsibility to talk back and forth to your base-level employees and do what's best for everyone.

  4. FSR2

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FRS2 in Tulsa, OK
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Redbox full-time for more than 9 years

    Pros

    Benefits, company car and coworkers.

    Cons

    New management structure. Contract labor for another company.

  5. Decent job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Service Tech II in New York, NY

    I have been working at Redbox for more than a year

    Pros

    Technical work is rewarding and its valuable experience

    Cons

    Management slightly inconsistent. During slow seasons no work

  6. Great company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Support Representative in Oak Grove, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Redbox full-time for more than 9 years

    Pros

    As a merchandiser I have a 16hour time frame to get my work done and I choose when I start my route and finish each day. This is great for me as I am a single parent.

    Cons

    The long term future of the company is uncertain. Also, you use your own vehicle so you have lots of wear and tear.

  7. Regional Operations Supervisor

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Operations Supervisor 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Redbox full-time for more than 6 years

    Pros

    Remote job work from home. Excellent benefits. Company car.

    Cons

    Regional Ops Supervisors hands tied by HR policies creating ineffective leaders. Company not going to be around forever

  8. Amazing company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Redbox

    Pros

    Talented and collaborative teams, innovative and fun workspace! Flexible hours and lots of employee perks. Really rewarding experience.

    Cons

    Nothing that is worth mentioning.

  9. Customer Service Representative

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Oakbrook Terrace, IL
      Recommends

      I worked at Redbox full-time for more than 9 years

      Pros

      They have excellent leadership in the office. Training is thorough.

      Cons

      Was hired through an out source temp. agency.

    • Field Service Representative

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Redbox full-time

        Pros

        Great benefits and paid time off.

        Cons

        None to speak of. Great company.

      Found 243 reviews