Redbox Reviews | Glassdoor

Redbox Reviews

Updated August 7, 2017
209 reviews

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3.1
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Erik Prusch
23 Ratings

209 Employee Reviews

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Pros
  • Great company culture, fun work environment, good benefits (in 22 reviews)

  • Fun people, engaging culture, good work-life balance (in 11 reviews)

Cons
  • constant changing priority, poor direction from upper management (in 18 reviews)

  • This can cause serious wear and tear (in 4 reviews)

More Pros and Cons

  1. "FSR2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time

    Pros

    *Ability to set your own work schedule.
    *Perks of watching the movies.
    *Laid back environment.
    *In the FSR2 role, you are flown into corporate in Chicago and trained for a week
     on how to fix the kiosks.

    Cons

    *Wear and tear on your car.
    *Lots of lifting.
    *Would like to see pay increased based on wear and tear on car.
    *Working outside in the elements.

    Advice to Management

    It would be nice if all the kiosks were moved inside.


  2. "Redbox"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Service Desk Technician in Bellevue, WA
    Former Employee - Senior Service Desk Technician in Bellevue, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than 3 years)

    Pros

    Great company culture, fun work environment, good benefits

    Cons

    Not much corporate presence in WA state

    Advice to Management

    Grow the business ?

  3. "Field Service Rep 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Redbox full-time

    Pros

    The benefits are absolutely amazing. Insurance is well priced and very comprehensive, plenty of PTO, all holidays off, flexible work hours as well. For the most part a very relaxed work environment.

    Cons

    The company itself has made it clear to employees they do not care about work/life balance. Expect to work 50 hours a week on little notice and without option. Management is deaf to the company culture it puts out to its workforce. The pay is not on par with the amount of work expected and required. I will gladly work 50 hours a week, but to tell me how much money the work I did made the company, and not see any of it, is a pretty hard slap in the face.

    Advice to Management

    Listen to your employees in the field, they keep this company running. A one size fits all solution does not work when it comes to compensation. Saving money is just as important as making money. Policies and procedures that could be improved should be, and it should be given a priority, and not ignored


  4. "IT"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time

    Pros

    Great people and great benefits.

    Cons

    No direction from leadership, constantly shifting priorities.


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    The culture of the company.

    Cons

    DVDs are not forever unfortunately.

    Advice to Management

    Never forget how it all started.


  6. "Field Service Rep 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fsr2
    Current Employee - Fsr2
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 5 years)

    Pros

    Good pay and benefits. Free movies are a plus too!

    Cons

    Not a lot of opportunity to move up into management.

    Advice to Management

    Keep the fun atmosphere.


  7. "Field service tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Free time free rentals nice people

    Cons

    None that can think of

  8. "Bad mgt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Redbox full-time

    Pros

    Good pay and benefits

    Cons

    Norfolk ROS was having an unprofessional relationship with another ROS and this caused turmoil in the company and personal lives of other employees

    Advice to Management

    Have some ethics please


  9. "Regional Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Operations Supervisor in Oakbrook Terrace, IL
    Former Employee - Regional Operations Supervisor in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Redbox (More than 8 years)

    Pros

    Good Pay overall
    Flexible Schedule
    Bonus pay

    Cons

    Micro Managed
    No Future Plan from Management
    High Turn-Over in the Upper Management

    Advice to Management

    Communicate what direction the company is going in to your employees.


  10. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Intelligence Systems Analyst in Oakbrook Terrace, IL
    Former Employee - Business Intelligence Systems Analyst in Oakbrook Terrace, IL
    Recommends
    Disapproves of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    Flexibile, casual, fun, intelligent people, interesting work

    Cons

    constant changing priority, poor direction from upper management

    Advice to Management

    Determine what you want to do, prioritize, stand by it


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