KEY NOT FOUND: coverImgAlt
Logo

Redbox

Is this your company?

Redbox

Add a Review

Redbox Reviews

Updated Jan 22, 2022

To filter reviews, or .

Found 331 of over 349 reviews

4.0
72%
Recommend to a Friend
80%
Approve of CEO
Redbox Chief Executive Officer  Galen Smith  (no image)
Galen Smith
65 Ratings
Pros
  • "Some good benefits for being a part-time worker(in 28 reviews)

  • "Great company, great benefits, great leadership(in 23 reviews)

  • Cons
  • "No pipeline for feedback to upper management(in 25 reviews)

  • "I have nothing bad to say about Redbox(in 24 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Redbox and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, more than 3 years

      Great Company

      Jan 10, 2022 - Field Service Representative in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, good benefits, everyone's opinion matters

      Cons

      Sometimes hard to get supplies

      Continue reading
      Be the first to find this review helpful
    2. 5.0
      Former Employee

      The best!!

      Jan 22, 2022 - Digital Marketing Manager in Oak Brook, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved every minute working here. Amazing leadership, innovative thought process, real ownership and accountability, family-like coworkers and company culture. I have yet to find anything as fulfilling since leaving.

      Cons

      None outside of the usual. No job is perfect.

      Continue reading
      Be the first to find this review helpful
    3. 3.0
      Former Employee

      Fun but no room for growth

      Jan 11, 2022 - Field Service Technician in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Each day is different with regards to problem solving and places you go. Constantly on the move and get to travel different locations. Autonomy to route your own work plan. Great benefits package.

      Cons

      Constant additions to responsibilities and new machines without adequate compensation rises. New clients and conflicting SLA's mean it is impossible to achieve consistent work deadlines. There is no room for growth on the service side without relocation and minimal growth for salary increases.

      Continue reading
      1 person found this review helpful
    4. 3.0
      Former Employee, more than 8 years

      great benefits / was fun for a while

      Jan 22, 2022 - FSR2 - Field Service Representative in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent benefits. Was kind of fun at first when company was growing.

      Cons

      Company peaked quickly and started going downhill as physical media like DVDs started becoming less popular. Atmosphere at company changed as a lot of high-level management looked ahead and saw the future and started leaving. Company seems to be transitioning from physical media to an online outlet. Its doing so will probably leave many who work in the field of physical media without jobs.

      Continue reading
      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Good Company

      Jan 19, 2022 - Machine Support in Oak Brook, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home. Occasional free lunch.

      Cons

      Like working remotely not too bad

      Be the first to find this review helpful
    6. 4.0
      Former Employee

      Great culture

      Dec 18, 2021 - Director in Chicago, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and work life balance

      Cons

      If you are in field operations the business is moving away from physical media.

      Be the first to find this review helpful
    7. 4.0
      Former Employee, more than 8 years

      Work Life Banlance

      Dec 19, 2021 - Regional Operations Supervisor in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      W/L balance is good Generous PTO plan Good Benefits

      Cons

      Low pay for comparative roles

      Be the first to find this review helpful
    8. 3.0
      Former Employee, less than 1 year

      Handler

      Dec 30, 2021 - Package Handler in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great crew of people to work woth

      Cons

      Not enough pay at times or hours

      Continue reading
      Be the first to find this review helpful
    9. 5.0
      Current Employee

      Great job but too much work.

      Nov 12, 2021 - Field Service Representative in Lake Orion, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Manager is wonderful, freedom from being trapped in one specific place

      Cons

      A lot of driving and too many kiosks per day. Impossible. Needs higher salary.

      Be the first to find this review helpful
    10. 1.0
      Former Employee, more than 1 year

      Meh

      Jan 7, 2022 - Field Serice Tech III 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job, flexible schedule and nice employees

      Cons

      Bad management and terrible pay

      Be the first to find this review helpful
    Viewing 1 - 10 of 331 Reviews

    Redbox Reviews FAQs

    72% of Redbox employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Redbox 3.6 out of 5 for work life balance, 3.8 for culture and values and 2.8 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Redbox to be culture, coworkers, benefits and the cons to be career development, senior leadership, management.

    Popular Careers with Redbox Job Seekers

    JobsSalariesInterviews

    Work at Redbox? Share Your Experiences

    or