Sabre Reviews | Glassdoor

Sabre Reviews

Updated May 27, 2017
883 reviews

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3.3
Star Star Star Star Star
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Sabre President & CEO Sean Menke
Sean Menke
51 Ratings

883 Employee Reviews

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Pros
Cons
  • Less focused on work/life balance than it once was (in 48 reviews)

  • No transparency or ownership amongst upper management (in 32 reviews)

More Pros and Cons

  1. "Great company, full of opportunities for those who like to be challenged or don't afraid to take responsibility."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Southlake, TX
    Current Employee - Product Manager in Southlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sabre full-time (More than 5 years)

    Pros

    People who prefer family atmosphere
    Domain which is interesting and demanding
    Real problems of real users and real business
    Challenges

    Cons

    As in other big companies you may meet people you are not compatible with. In some projects you may need to push harder to challenge status quo.

    Advice to Management

    Show more trust in capability of the staff and be more dynamic with decision and risk taking.


  2. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Southlake, TX
    Former Employee - Director in Southlake, TX
    No opinion of CEO

    I worked at Sabre (More than a year)

    Pros

    location and industry and work types

    Cons

    work life balance, old culture


  3. "Big changes in the wrong direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Contributor in Southlake, TX
    Former Employee - Senior Systems Contributor in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 5 years)

    Pros

    Nice Campus, lots of good people, diverse and accepting workplace.

    Cons

    Below market compensation, benefit standards are in decline, upper management lacks understanding of business and systems, work/life balance priorities in freefall, corporate culture is quickly turning toxic, HR is less than useful (doesn't seem to care about people at all).

    Advice to Management

    Suspend the mass hiring/layoff cycle until after you reorganize so you have a clear picture of what and who you need to be successful. You're a technology company first. Make sure you have any team that supports a technology system under IT (like every other successful technology company out there). Stop moving system support teams from one unrelated department to another and stop placing them under the purview of leadership with no IT experience. Look for teams/systems which benefit from longevity of membership and stop hiring the cheapest people, training them to worth more then refusing to pay them what they are worth. Constant turnover is acceptable in some departments where little training is required. System support teams which require a year or more of ramp up DO NOT benefit from this strategy. It's faddish, has been tried and has failed in enough industries to warrant skepticism. If you insist on following this model; at least attempt to limit it to only those departments which can withstand the attrition.


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  5. "Dedicated people. High mangement turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Southlake, TX
    Former Employee - Senior Product Manager in Southlake, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sabre full-time (More than 10 years)

    Pros

    Good people, many with tons of experience; very interesting industry with fun and challenging problems to solve; fair work-life balance in many jobs

    Cons

    Senior management turnover with so many people unfamiliar to industry causing great churn and confusion; processes preventing grass-roots innovation

    Advice to Management

    Spend some focus on culture and stabilizing morale because turning over the top 3 layers of management while letting experienced personnel go was very disruptive and counter-productive in the short term


  6. Helpful (1)

    "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Southlake, TX
    Former Employee - Product Manager in Southlake, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sabre full-time (More than 10 years)

    Pros

    The work is challenging but rewarding.

    Cons

    Communication between upper management and front-line employees was inconsistent. employees expected to monitor and respond to emails and voicemail 24/7. Personal time off was not 100% free from work responsibilities.


  7. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Administrator in Southlake, TX
    Former Employee - Database Administrator in Southlake, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sabre full-time (More than 3 years)

    Pros

    Great colleagues who are all very talented
    Nice working atomsphere
    Great technologies

    Cons

    No Cons - it's a great company to work for.


  8. Helpful (5)

    "Very uneven experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Communications Manager in Southlake, TX
    Former Employee - Corporate Communications Manager in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sabre full-time

    Pros

    Decent pay and benefits; Chance to work with global team

    Cons

    Executive leadership out of touch with rank and file; HR team unapproachable about issues with senior leaders; software company that doesn't update its technology; No strategic direction within Corporate Communications team leadership

    Advice to Management

    Do a few things well instead of many things poorly


  9. Helpful (3)

    "Too many games being played"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Southlake, TX
    Former Employee - Business Analyst in Southlake, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 3 years)

    Pros

    Cafeteria, working from home, travel

    Cons

    Favoritism is obvious when laying off/terminating, If you aren't social enough you'll be on the chopping block. Many Directors don't know the business, they are moved around between areas just because. There is a "layoff" game. Lay off just under the amount needed for a WARN letter. There's no work for Airline after 2017 and it's dwindling. JUMP SHIP

    Advice to Management

    Stop the games, Don't hire so many people just to lay off. Combine functions and departments. Stop the favoritism.


  10. Helpful (3)

    "Untrained Managers - Frequent Layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sabre full-time (More than 10 years)

    Pros

    Good environment, excellent technical personal. Good benefits and very competitive salary..

    Cons

    Bad administration, inexperienced managers. Frequently layoffs. Managers prefer to dismiss than relocate experienced employees. Employees cannot dispute when they are poorly evaluated, even when there is sufficient evidence of good work throughout the year. Is all up to the inexperienced managers.

    Advice to Management

    Pay more attention to technical people, and attempt to reallocate talents. Managers need to be trained. Give chance for employees proves their performaces instead of leaving upon inexperienced managers discretions.


  11. Helpful (1)

    "People and culture- not the same thing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Dallas, TX
    Current Employee - Senior Business Analyst in Dallas, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sabre full-time (More than 5 years)

    Pros

    The people at this company are mostly really great to work with. You are expected to use your brain, voice your opinions (especially if they include a solution) and figure things out. There are a lot of really bright people who really care about their peers. A lot of people have both good leaders and advancement opportunities at this company.

    Cons

    Culture has shifted from leading with trust to leading with mistrust. A formerly relaxed environment has turned a little tense where people are not getting promoted unless they move to Dallas and many are pressured into coming into the office,. There are a few bad apples in leadership because they "show up" and tell their bosses what they want to hear, instead of having the tough, honest conversations. There are a some unrealistic expectations on the amount of work that can be completed with the level of talent and capacity.

    Advice to Management

    Don't pretend to be a "tech company" but abandon what makes tech fun: flexible working hours and fun when you are in the office. Stop promoting by proximity, instead choose the best candidate. Be willing to pay market rate for talent and staff appropriately.


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