Sabre Reviews | Glassdoor

Sabre Reviews

Updated November 14, 2018
1,190 reviews

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3.1
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Sabre President & CEO Sean Menke
Sean Menke
208 Ratings

1,190 Employee Reviews

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Pros
Cons
  • "Operates in an industry which is active 24*7 , work life balance takes a hit" (in 58 reviews)

  • "Upper management changes to frequently" (in 40 reviews)

More Pros and Cons

  1. "ex pe ri en ce here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in China, TX
    Current Employee - Support Engineer in China, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sabre full-time (More than a year)

    Pros

    stable team and nice leader, learn lots of in work

    Cons

    lack motivation, process is not mature

    Advice to Management

    no further suggestion
    no further suggestion


  2. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sabre full-time

    Pros

    Good place to work. Work-Life Balance. Decent 401k and PTOs

    Cons

    No investment in employee's growth and career plan

  3. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good salary and nice environment

    Cons

    No bad comments for the company


  4. "Sabre Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sabre full-time

    Pros

    Good company and good job opportunities

    Cons

    no cons for this company


  5. Helpful (1)

    "Tech company trying to learn how to be a tech company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Product Manager in Southlake, TX
    Current Employee - Principal Product Manager in Southlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sabre full-time (More than 3 years)

    Pros

    One of the largest tech companies based in DFW with an international presence and a very large portfolio. Nice office and benefits.

    Cons

    A lot of leadership changes over the past 24 months and more ongoing. Sabre still operates as a holding company of airline software and is trying very hard to turn into a true tech company but industry and culture is holding it back.

    Can be difficult to break into leadership roles as executives seem to prefer external candidates.

    Many products are reliant on one subject matter expert or technology expert who built the product and that makes it difficult to work in an Agile environment, spin up new resources, innovate quickly, react to issues quickly, etc.

    Advice to Management

    Company culture is lacking and unguided. Develop a talent development and retention program that cuts across all business units. Trim the portfolio to only focus on core competencies that fit within the strategy. Rotate employees in MSM, delivery, and tech to reduce silos and grow skill sets.

    Terrace offices are nice and new but are almost empty and depressing, consider consolidating HDQ office space.


  6. "Company is making a lot of progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sabre full-time (More than 3 years)

    Pros

    Investment in culture and new E-Team

    Cons

    Org structure is cumbersome with many levels which makes it difficult to make decisions quickly.

    Advice to Management

    Remove middle management and push decision making further down


  7. Helpful (2)

    "Daily chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sabre full-time

    Pros

    * Remote work is typical/normalized
    * Choice of company-issued PC or Mac
    * Tooling is largely up to personal preferences
    * They will probably still be in business for the foreseeable future due to sheer mass & momentum
    * Work with people around the world

    Cons

    You will drown in a sea of redundant systems & processes which are inconsistently implemented/enforced:

    * 4 distinct communication solutions at one point, some official, others less so
    * 5 systems/channels for every routine task/project “management”/time-tracking, including email, email with tables, emailed Excel spreadsheets, shared Excel spreadsheets (on a SharePoint system that is inaccessible remotely while connected to their own developer VPN/proxy config), a ticket system not designed/configured for software development, poorly-managed time tracking solution that occasionally doesn’t have your project codes (also inaccessible remotely while connected to VPN/proxy necessary for conducting development tasks, but even as a full-time salaried employee you will be expected to log 8 hours of something every day regardless; you know how on Lost they had to enter numbers on a computer for no apparent reason or bad things would happen? Same thing.)

    Testing/QA/UAT is probably the sales & support people. But that weekly release still better be immaculate or there’ll be hell to pay if an “emergency” release is necessary.

    The signal-to-noise level is incredibly bad:

    * meetings and events could easily absorb a significant portion of your week if you let them

    Offshore contractors who can vary wildly in technical proficiency, English fluency, and internet connection quality, and who can appear on your team with little to no warning then disappear just as suddenly with their tasks/code left incomplete and no replacement resource in sight. You will be directly and actively made to feel guilty about them having meetings late at into their night even though the company headquartered in Texas is the one who hired them and put you on a team with them with no resources to accomplish asynchronous collaboration.

    Base pay is mediocre. Benefits are just adequate though expensive for such a large employer.

    Churn (departures/shuffling) at the higher levels is nearly constant, resulting in a lack of consistent, coherent vision being maintained, leading to sense of instability, discontinuity, and a compensatory discontent among the rank & file.

    If you have any shred of self-worth, you will become demoralized and possibly even be railroaded out. I watched it happen then experienced it firsthand.

    The Sabre “values” drum is beat hard and often, but the only thing that is demonstrably valued is unquestioning compliance.

    Advice to Management

    I’m sure the company appears quite impressive from the outside, but someone needs to be responsible for getting a handle on the messes piling up under the surface.

  8. Helpful (1)

    "Good opportunities; Must endure poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Sabre full-time (More than 3 years)

    Pros

    Great people within the individual teams; smart, innovative and motivated employees.
    Making much-needed changes to look and act more like a true technology company.
    Plenty of exciting, challenging and robust work to be done, if you can execute through the organizational challenges.

    Cons

    Uncommunicative and ambiguous leadership (VP+ levels); inept at managing through change or transition.
    Trust issues across the company; without good communication from leadership, employees result to isolation to protect themselves.
    Complete absence of robust training & development funding or programs. No new manager training or culture of coaching.
    Lack of growth opportunities; Sabre continues to reduced leadership roles/levels, increase spans, reduced rewards opportunities, etc.
    Varies role-to-role, but the majority of employees struggle greatly with work-life balance due to the global footprint & inefficient organizational culture of Sabre.
    Inevitable turnover of the best talent.

    Advice to Management

    Learn how to communicate during times of change & uncertainty.
    Trust the minds of the employees you hire & pay.


  9. "Job review - worked in Product Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Southlake, TX
    Former Employee - Product Manager in Southlake, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sabre full-time (More than 10 years)

    Pros

    People, collaboration, bonus compensation (VCP) is possible depending on how the company performs,

    Cons

    Lots of red tape for development (can be a slow process), they like to talk about innovation and everyone doing their part, but there's hardly ever any money for it.


  10. "Software Developer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good People to work with

    Cons

    Too many processes and beauraucracy


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