Talbots Reviews | Glassdoor

Talbots Reviews

Updated May 21, 2018
846 reviews

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3.2
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Talbots CEO Lizanne Kindler
Lizanne Kindler
308 Ratings

846 Employee Reviews

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Pros
Cons
  • Having one weekend off /month in retail isn't enough to have work/life balance (in 30 reviews)

  • Upper management is not understanding when you are also a full time student, (in 50 reviews)

More Pros and Cons

  1. "client specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Knoxville, TN
    Current Employee - Client Service Specialist in Knoxville, TN

    I have been working at Talbots part-time (More than a year)

    Pros

    great staff, good work-life balance, managers really care about their staff

    I have really enjoyed my time working there, I love our customers would highly recommend

    Cons

    Client Specialist are required to do a lot of extra work and I think it would better if they worked on commission


  2. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Talbots full-time (More than 5 years)

    Pros

    Good discount
    Team
    Customer loyalty
    Good hours

    Cons

    Company consistently making changes not sure in direction they want to go so changes occur frenquently

  3. "Client speacilist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntsville, AL
    Current Employee - Anonymous Employee in Huntsville, AL
    Doesn't Recommend
    Negative Outlook

    I have been working at Talbots part-time (More than a year)

    Pros

    The employee discount is generous!

    Cons

    Pay is way too low for all the work one puts in!!!

    Advice to Management

    Treat employees just as we treat ALL CUSTOMERS!!!


  4. Helpful (7)

    "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hingham, MA
    Current Employee - Anonymous Employee in Hingham, MA
    Positive Outlook
    Approves of CEO

    I have been working at Talbots full-time (More than 10 years)

    Pros

    *Coworkers work great as a team, very supportive if each other.
    *Convienent location.
    *Generous discount.

    Cons

    *No growth opportunities, No promotion from within.
    * No raises for years, though some associates receive "adjustments".
    *No real work life balance. Only salaried associates can work from home. No flexible schedules.

    Advice to Management

    Fairly compensate people for their hard work, annually at minimum.
    Improve work/life balance options.
    Offer opportunities for growth and promotion from within.


  5. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    company culture, management, summer Fridays

    Cons

    pay, none others at this time

    Advice to Management

    none at this time


  6. "Would not recommend"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Operations
    Former Employee - Operations
    Doesn't Recommend
    Disapproves of CEO

    I worked at Talbots part-time (Less than a year)

    Pros

    Generous employee discount at
    certain times of the month

    Cons

    I don’t recommend if you are looking for an operations job. New floor sets for entire store every month. The store I worked at had 15 client specialists and two in operations to handle all freight ( which there is a ton of because they change their stores every month), all floorsets, merchandise replenishment, straightening, markdowns, signage, windows etc. Way too much work for two people to handle on their own.

    Advice to Management

    Hire more operations employees


  7. Helpful (2)

    "A Company that Cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hingham, MA
    Current Employee - Anonymous Employee in Hingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talbots full-time (Less than a year)

    Pros

    Truly some of the best people I have ever worked with, partnered with, and learned from. There are a lot of opportunities to influence others, try new things, share new ideas, and collaborate across teams. The leadership at Talbots truly cares about their teams and the stores. I have never seen store teams care so much about their customers as our store teams do here at Talbots- our customers truly become part of the Talbots family. New technology in stores is keeping us ahead of the game in the retail industry. Our field leadership team (DMs, RVPs) are more than just a supervisor... they are a partner, mentor, and coach to all levels in stores.

    Summer Fridays (half days!), great vacation time, beautiful office campus, tuition assistance, educational/learning opportunities, paid holidays, recognition program

    Cons

    A bit too much micromanaging, the message isn't always clear from the top down, sometimes too many people involved in decision making and projects.

    Advice to Management

    Continue to keep the flow of communication coming, help pave the way for more growth opportunities, and continue to provide tools to help the field and the corporate employees with personal development.

  8. "Field Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talbots full-time (Less than a year)

    Pros

    *Best Servant Leadership Culture I have seen in 20+ years of retail
    *Best in class Clienteling Culture they really take care of the client and truly want to connect with her on a personal level to help make her feel and look her best.
    *Excellent onboarding experience
    *Company is still growing and store teams are excited about the future

    Cons

    *As mentioned the company is growing and with that comes systems and processes to be updated and that always takes time. However, the plans for the future are exciting.

    Advice to Management

    Keep innovating and investing in both people and processes


  9. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talbots full-time

    Pros

    Great company, room to grow. Upper management listens to what you have to say.

    Cons

    There are no real cons. Love my job.


  10. "Great place to work! Awesome team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Talbots part-time (More than 3 years)

    Pros

    -Great place to get sales/retail experience
    -Awesome positive people to work with

    Cons

    -Lots of downtime during off-season


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