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Talbots Reviews

Updated February 23, 2018
820 reviews

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3.3
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Approve of CEO
Talbots CEO Lizanne Kindler
Lizanne Kindler
290 Ratings

820 Employee Reviews

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Pros
Cons
  • The work life balance is often difficult to maintain (in 28 reviews)

  • Upper management is not understanding when you are also a full time student, (in 50 reviews)

More Pros and Cons

  1. "client specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Knoxville, TN
    Current Employee - Client Service Specialist in Knoxville, TN

    I have been working at Talbots part-time (More than a year)

    Pros

    great staff, good work-life balance, managers really care about their staff

    I have really enjoyed my time working there, I love our customers would highly recommend

    Cons

    Client Specialist are required to do a lot of extra work and I think it would better if they worked on commission


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Raleigh, NC
    Former Employee - Sales Associate in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Talbots part-time (Less than a year)

    Pros

    Take advantage of every opportunity that comes your way. Listen to your District manager

    Cons

    Customers and co-workers were the best part of the job. I loved with the clothing and clients. It's hard to get it out of your system and move on but I am.

    Advice to Management

    Management was very kind and understanding and motivational.

  3. "Great summer job"

    StarStarStarStarStar
    Former Employee - Stock Room Associate in Burlington, MA
    Former Employee - Stock Room Associate in Burlington, MA

    I worked at Talbots part-time (More than 3 years)

    Pros

    flexible hours, reasonable pay, low-stress environment

    Cons

    irregular hours, requirement to work 1 weekend day a week, non-commissioned sales goals

    Advice to Management

    Rework sales goals structure. No commission on sales but a goal that puts your job at risk if unmet is a negative reinforcement. If you are going to require sales goals, then give employees commission.


  4. "Life at Talbots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Talbots part-time

    Pros

    Clients, coworkers, merchandise, discount, floorsets

    Cons

    Scheduling, management, hours, shift length

    Advice to Management

    More flexibility with scheduling would be nice. Its is hard to know a month in advance when you need time off.


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Talbots full-time (More than 3 years)

    Pros

    Empowered to do what's best for customer.
    Lines of communication open with higher levels of management.
    Improving technology.

    Cons

    Pay is low for everyone at the store level.
    Difficult to find quality associates for hourly rates available.
    Overall, great company to work for.


  6. Helpful (1)

    "Stagnant company with cliques"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Talbots full-time

    Pros

    Everyone has an agreement that this is a 8:30-5 job, once 5pm hits, pretty much everyone is gone. Latest anyone will stay is 6:30.

    During the summer there are summer Fridays (half days)

    Cons

    There are a lot of mixed messages at Talbots, upper management will announce how great everyone is doing, and how great the company is doing as a whole, and then end of fiscal quarters will say the Company actually wasn't doing that great and there will be no raises.

    People are let go without explanation.

    Everyone is very cliquey and will feel perfectly OK talking about employees to upper management, without addressing issues properly with peers.

    No creative support for certain teams, focus is mainly on marketing and hitting numbers.


  7. "Tough environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Hingham, MA
    Current Employee - Corporate in Hingham, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Talbots full-time (More than 5 years)

    Pros

    Strong heritage brand and loyal customer.
    There were a lot of great people but many have left in recent time
    Collaborative environment encouraged

    Cons

    Leadership has lost its way and there is a lot of obvious conflict among them, creating a tense environment.
    Teams are lean in headcount, creating a lot of extra work
    Rigid processes and lack of tools and systems which creates more manual work
    Constant meetings and jam packed calendars make it hard to get job done in “normal” working hours

    Advice to Management

    Listen to the teams, they have the business and customers best interest at heart and work hard to deliver results.
    Create a strong and clear vision. It’s gotten clouded and teams are bogged down with constant new projects or changing priorities
    Create more synergy in the leadership team.
    Be appreciative

  8. "A decent place to work for a summer job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots part-time

    Pros

    The people were great and fun to work with, and most of the customers are really nice and pleasant.

    Cons

    typical retail cons - annoying or rude customers at times, and the store gets VERY busy during sales


  9. "IT Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Talbots full-time (More than 10 years)

    Pros

    I was only close to a few staff members in the Tampa IT area.
    My staff was freat, all hard workers who dedicated much of their lives to the company.

    Cons

    Many staff have dedicated their lives to this company, most of the time with little or no recognition. Many were walked out after many years of service becuase "their positions were no longer required", these are people who gave their lives to this company. Upper management never cared about these individuals, turns out they were just numbers or spots on an Org Chart, very sad.

    Advice to Management

    Pay attention, recognize and reward people who have given their lives to this company, there are still some there with 20-30+ years of service, these are great human beings, not numbers.


  10. Helpful (1)

    "Client Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Specialist
    Current Employee - Client Specialist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Talbots part-time

    Pros

    Co-workers are great, Customers are great.

    Cons

    Expectations for a Client Specialist require a lot of behind the scenes work, but time allowed to do that work. It also takes away time from serving the customer, which should be at the forefront.
    Our store is new, and none of our managers ever worked for Talbots before. So the store manager doesn't know what she is doing. When I ask our Regional Manager a question, she says that is not part of her job, and she doesn't know. Never offers to help find an answer.
    We also have some regular shoplifters, and are given absolutely no power to refuse to do a return, even though we KNOW them and what they are doing. It is just fluff when they say that we are empowered to do what is best for the store, the customer, and the company.
    Also, unless you are full time, there is no benefits package.

    Advice to Management

    Have experienced managers open your new stores.
    Have senior management be more willing to help the employees find answers.
    Truly empower the staff to make decisions.


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