Talbots Reviews

Pros

Excellent Fun company to work part-time and enjoy discounts and nice peopkr

Advice to Management

Name tags for sales people

Pros

It is an environment of empowerment you are encouraged to Manage your store as a business owner and you are given the tools to support your team and your customers.

Advice to Management

Continue to inspire your team through empowerment and positive reinforcement.

Pros

Professional workforce clothing store with bright and cheerful colors from spring and summer.

Advice to Management

I received a group email, however on my phone it came in as a separate text message. The message expressed cutting hours for employees for the week's schedule. I am the new employee, so I found that to be offensive for some employees who didn't want their hours cut, to accommodate me a new employee, this is my take on it. I replied, Okay! to the manager. Next thing that happen.. I received a text message from a man saying , "today is my last day" from a different phone number other than the one the manager included me in, perhaps by mistake or I'm not sure now. (Employees phone numbers are listed on the schedules.) I was lost for words....This was not the type of attitude I wanted to receive starting a new job in a professional environment. Why was this handled through a text message, and why did this message appear on my phone. I hadn't started work yet. I mentioned to the manager that the text message did not reach my phone as a group message, so I called that number trying to get a response. He finally answered showed me the group text and insulted me in the process. I was devasted when I called her however the blame was pointed at me. I have worked in retail for many years. I love helping people shop for clothes. I would have increased sales just by enjoying what I do. I have to find another job Now:-(

Pros

The customers are loyal and mostly gracious. ( There are always a few entitled, rude customers.) The associate discount can be good; but even then the prices are high for a low paying retail job. (Talbots hourly wage is higher than average for our area). The manager was accommodating as possible when scheduling.

Advice to Management

Look carefully at demographics of certain areas and design clothes accordingly...off white cords will not sell...they are not flattering. Look into making fewer thin, see thru type tops...I heard complaints about this daily. Give managers broader latitude in the numbers of people they can hire and schedule. Customer service has really suffered because of poorly staffed stores. There was some employee burnout too.

Pros

Talbot's feels like family. We help each other succeed. There are no commissions sales so we are all driven to help our customers. We strive to make her feel appreciated and help her look her best.

Pros

Most of the people are great to work with.
Trying to update the systems to be more effective

Pros

Work with wonderfully talented staff, and the product is so easy to sell. Customers are so appreciative, and they are happy to have great looking clothes and service. The group works as a team and the competition for commission is alleviated. Hence, teamwork.

Advice to Management

They are so good at what they do. Great management.

Pros

Great learning experience. Learned a lot about process, professionalism and the retail marketing world.

Advice to Management

Culture needs to change. Very toxic.

Pros

Great sales people and very nice customers.

Advice to Management

Hire qualified managers who work really well with the customers and employees. Appreciate your employees and stop taking them for granted. We are the ones who pay your salary through our sales. If we all walked out of the store, you would have to close the store. That is how important we are to you. We will not get customers to open credit cards because you treat employees so poorly. We will not up sell because we do not work on commission. We will not meet the sales goals of the day because we do not care enough about the management. If they had more respect and appreciation, things would change.

Pros

Great company the customers are the best part. It's easy to work for a company that values it's reputation.