Talbots Reviews | Glassdoor

Talbots Reviews

Updated October 8, 2018
893 reviews

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3.2
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Talbots CEO Lizanne Kindler
Lizanne Kindler
328 Ratings

893 Employee Reviews

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Pros
Cons
  • "Having one weekend off /month in retail isn't enough to have work/life balance" (in 31 reviews)

  • "Upper management is not understanding when you are also a full time student," (in 50 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Sales Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Associate in Hingham, MA
    Former Employee - Sales Support Associate in Hingham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Talbots part-time (More than 3 years)

    Pros

    Talbots was a great part-time job, especially for my first serious employment. They asked for the best from you. They were committed to brand excellence and maintaining a classic tradition while moving forward with the times (visually).
    The management team was excellent; the GM was considerate and listened to what we needed as employees but never promised what she couldn't deliver. She was an excellent boss to work for and gave me a wonderful structure for what to look for in a leader.

    Cons

    The only cons would be that all the employees are only part-time. There aren't any full-time positions open until you get to corporate headquarters-type positions. I didn't anticipate any kind of growth while working there.
    Any other cons were the kind that come from working part-time retail.

    Advice to Management

    Listen to what your employees say. Understand that your management team does so much for you in the day-to-day and they can only do so much unless you show them you really appreciate them.


  2. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Wisconsin Dells, WI
    Current Employee - Store Manager in Wisconsin Dells, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Talbots full-time (Less than a year)

    Pros

    The culture of the brand. It is all about HER less about micromanaging sales numbers.

    Cons

    Some customer frustration in the styles (not) available within departments.

  3. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Talbots full-time

    Pros

    Great company,benefits, culture, product, promote from within

    Cons

    Work many hours, holidays and weekends


  4. "keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead/Key Holder in Fort Worth, TX
    Former Employee - Sales Lead/Key Holder in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Talbots part-time (More than a year)

    Pros

    great community, awesome products and comprehensive training materials

    Cons

    the emphasis on the brand rather than the freedom of personal expression via fashion.


  5. "Deceiving Job Descriptions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Team rewards can be cashed in for prizes

    Cons

    The company doesn't really care about the employees and works them until they're at their breaking point.

    Advice to Management

    More cross training.


  6. Helpful (1)

    "Sales Associate and Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots part-time

    Pros

    I love working with and meeting new people as well as assisting women I have known for many years. The work environment is great working alongside other sales associates, and top notch managers. Hours are flexible as well.

    Cons

    I would like to work more hours and grow into a full time job. I am looking for a more 40 hour a week position.

    Advice to Management

    Keep up the good work. You have always been available for advice and are very fair.


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wauwatosa, WI
    Current Employee - Anonymous Employee in Wauwatosa, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Talbots full-time

    Pros

    Discount, starting pay above mall avg

    Cons

    Schedule changes without warning or notification

  8. Helpful (4)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots full-time

    Pros

    Pro-active and quickly evolving company focused on results. Highly customer-centic and technology based. Solid and loyal clientele following. Adaptable to changing environment. Most upper management try to lead by example and do a good job.

    Cons

    Talbots is an exceptionally operationally heavy company and sales programs require labor intensive time. Stores are expected to deliver with ridiculous targets, short deadlines with minimal payroll.

    Advice to Management

    Too much time is spent on continuous floor set moves, promotion changes and events and tracking that quality selling time with the customer "in-store" is diminished.


  9. Helpful (4)

    "full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Talbots full-time (More than a year)

    Pros

    Great focus on HER... incredible customers and spending time with them is a true joy! The company has a program around making sure the customer experience is better than anywhere else she might go.

    Cons

    no work life balance. double weekends are demanded. operations are so heavy it's difficult to give the customer the focus that the company itself wants the customer to have. Pay is low and there are no raises. payroll is very low - and managers can't make their bonus unless they cut staff to the bare bones.

    Advice to Management

    understand that it's the associates you take for granted that are the ones giving the customer the experience you want them to have. taking your associates for granted doesn't make them feel valued - especially since we don't work here because of the salary you pay. we are all in for you - you should be for us.


  10. Helpful (3)

    "Client Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Specialist in Hingham, MA
    Current Employee - Client Specialist in Hingham, MA

    I have been working at Talbots part-time (More than 3 years)

    Pros

    Lovely clients and co-workers. Thoughtful (overworked) manager

    Cons

    No path to advancement, full-time status or pay raises. (ageism?) No benefits for part-time workers. Lack of role clarity from management regarding the client specialist role and no team-wide communication. No real respect for part-timers. It seems like less desirable schedules (late night closing shifts, weekends) are given to those who don't complain

    Advice to Management

    Provide avenues for advancement. Make decisions regarding company and store commitment to the client specialist role and communicate it to teams.


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