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The Container Store

Engaged Employer

The Container Store reviews about "training"

34% positive business outlook

Reviews by job title

265 reviews
4.0
Jan 10, 2026

Good Training

Recommend
CEO approval
Business Outlook

Pros

Great Training, good base pay, and was able to work in home with clients

Cons

I was asked to help out on the sales floor

1.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

None what so ever, it’s a lose lose.

Cons

No A/C in TEXAS, only fans that they hesitate to turn on resulting in extreme discomfort. Low pay. Management is awful and genuinely doesn’t care about you. Anti-union baked into orientation because of course. 1 = 3 = 1 doing the work of 3 people. CONSTANT System issues that they “can’t control” resulting in everyone playing catch up via mandatory 10 days for a week & threats of it bleeding into the weekend too. Management has no problem gaslighting you or making you feel bad for wanting to go home or downplaying any frustration you have. Training is done entirely at random and there is no choice to opt out of anything. Seems very much a dead end job to me.

4.0
Nov 1, 2025

Good Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people I work with at my location are amazing. - Customers are generally kind, happy to shop there, and courteous. - Management is generally casual, honest, and understanding with scheduling, training, and work assignments.

Cons

- Unstable financial history makes working there slightly nerve wracking, but new executive leadership has been transparent and strategic about improvements and new policies.

4.0
Aug 19, 2025

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

Flexible with hours, good training, fairly simple and easy job

Cons

unknown way for career progression

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong corporate culture, extensive training program with continued opportunities for learning, quality products

Cons

Some can get a little lost in the corporate culture, mainly upper management. (read: cult like)

4.0
Mar 6, 2026

Good Company Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Decent Training, Good vibes

Cons

Low pay which really should be reviewed

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

Viewing 1 - 3 of 265 Reviews

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