Three Reviews | Glassdoor

Three Reviews

Updated March 25, 2017
375 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Three CEO David Dyson
David Dyson
214 Ratings

375 Employee Reviews

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Pros
Cons
  • Lack of transparency from senior management on the companies direction and a lack of trust (in 12 reviews)

  • The only way we can deal with customer complaints is putting them on the phone to customer service which usually angers the customer more (in 11 reviews)

More Pros and Cons

  1. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great commission, work-life balance, fun and flexible work environment

    Cons

    Systems and policies can be rigid and frustrating when trying to give good service


  2. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work culture, cafe and a lively work environment
    The company is situated in a good location- easy access to train station by foot

    Cons

    Could probably introduce free breakfast once a week

    Advice to Management

    Keep up the good work!! :)


  3. "An excellent vibrant place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Croydon, England (UK)
    Current Employee - Retail Store Manager in Croydon, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Three full-time (More than 10 years)

    Pros

    They invest in people and try and do the right thing and the pay is competitive.

    Cons

    Some of the area managers and top bosses are not realistic in expectations and should try and do the job at grass roots level and show what good looks like.


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  5. "Pressure!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor
    Former Employee - Customer Advisor
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Three part-time

    Pros

    - The pay
    - The Staff
    - The bonus packages

    Cons

    - The pressure to hit unrealistic targets
    - Computer systems that fail and distress customers
    - Rude customers (will get that in every retail job though)

    Advice to Management

    Realise that targets are too high need to be questioned, especially when the store isn't hitting the ridiculously high standards.


  6. "Great Part Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three part-time (More than 3 years)

    Pros

    Bonus, Flexibility, Getting to use brand new mobile devices, decent pay.

    Cons

    a lot of changes and updates weekly and monthly, IT systems needs updating.

    Advice to Management

    More incentives for staff rather than managers and assistant managers.


  7. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Reading, England (UK)
    Current Employee - Store Manager in Reading, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (More than a year)

    Pros

    Amazing drive and ambition - great atmosphere within the company - welcoming - friendly -

    Cons

    Incapable people being over promoted

    Advice to Management

    Continue to drive and push to being the best -


  8. "Three"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Three (Less than a year)

    Pros

    people benefits flexible working office

    Cons

    tactical focus trading budget investment


  9. "2 years in to my Three Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Three full-time (More than a year)

    Pros

    Energy of the Business
    Communication and accessibility of Leaders

    Cons

    Leaders are too directive with little empowerment
    Decisions are taken and then changed every day

    Advice to Management

    Stop changing your minds
    You don't always have to re-structure


  10. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Leeds, England (UK)
    Former Employee - Sales Assistant in Leeds, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Three part-time (More than a year)

    Pros

    ideal for students wanting to make money, had lots of overtime available at other nearby stores, great management

    Cons

    no real promotion ladder, the same manager stays manager, pay rises are rare, only top sales persons valued

    Advice to Management

    management is great, always supportive if you're lacking when it comes to reaching targets,


  11. "Down the toilet"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Three full-time

    Pros

    decent salary, great line managers

    Cons

    Not a nice place to work, poor shift rotation, ops managers are bullies

    Advice to Management

    Quit.



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