Vertafore Reviews | Glassdoor

Vertafore Reviews

Updated August 17, 2017
351 reviews

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3.1
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Vertafore Chief Executive Officer Amy Zupon
Amy Zupon
42 Ratings

351 Employee Reviews

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Pros
  • Great teams and an awesome work-life balance (in 40 reviews)

  • Great People and great location of the Bothell office (in 39 reviews)

Cons
  • Upper Management does not know what they are doing (in 22 reviews)

  • Not enough transparency, senior management turnover (in 11 reviews)

More Pros and Cons

  1. Helpful (6)

    "Exciting time to be at Vertafore!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertafore full-time

    Pros

    There is a great atmosphere everywhere you go, and everyone is excited to be moving toward a common goal. The opportunities are ripe for the picking if you are willing to get to work.

    Cons

    There is a lot of change happening, and offices/teams who are either closing or moving to Denver seem to be very negative or lack motivation to help.


  2. Helpful (8)

    "Exciting place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vertafore full-time

    Pros

    I love it here. The environment in the Denver office is energetic and engaged. Everyone is happy to be here and ready to take Vertafore to the next level. The talent in my department is phenomenal and the cohesion among our team is strong. I also love the level of diversity here. We have four females in our C-Suite, including our CEO, and when you look around you see a variety in hiring that isn't always typical in the tech start-up space in Denver.

    Cons

    The negativity in the Bothell office has had a huge impact in how work gets done. The overall attitude seems to be focused on ensuring they sink the ship just because they are leaving. It's frustrating to see the level of immaturity there but the rest of the company is rising above it.

    Advice to Management

    Continue the course you have set out for us and continue to communicate.

  3. Helpful (10)

    "Out with the old..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Vertafore full-time (More than 10 years)

    Pros

    After a long career with the company, I can say that my experiences have been overall enriching. And, I feel as though I have supported our customers to the best of my skill and ability. For many of those years, I was respected as a professional and welcomed by my product teams. For many of those years, I trusted my colleagues and when we disagreed, we were able to find solutions. There were many opportunities to learn and grow, and I took them and did!

    Cons

    It is clear that the company is transitioning to a new model. When a new owner comes along, that is to be expected. I worry that in a rush to build a fresh, new and, let's face it, a younger face, those of us with long experience are getting phased out. It's a time for me where I am ready for new challenges and I wish everyone well, but this industry (insurance) is about relationships and I hope that is understood and fostered.

    Advice to Management

    The only advice I have is to take the high road when possible, and so far I think you have, and remember that the fresh young faces looking at you today will be like me and those like me one of these days. How will they look back on you and your decisions when that time comes? Integrity is an asset all by itself.


  4. Helpful (1)

    "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Bothell, WA
    Current Employee - Engineer in Bothell, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Vertafore full-time (More than 10 years)

    Pros

    Wonderful employees
    Great / comparable benefits

    Cons

    Too many changes up the ladder

    Advice to Management

    Boost morale with team building activities/potlucks/games/etc.


  5. Helpful (6)

    "Great company, sad to see it leaving the area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    I have been working at Vertafore full-time

    Pros

    They did a really great job of building a community here, so it's sad to see them layoff almost everyone so the company can move to Denver.

    Cons

    Dispite promises that we shouldn't worry about our jobs, a few weeks after the announcement of a new support center opening, we all got lay off notices.

    Additionally the layoff notices we're pretty poorly handled.


  6. Helpful (11)

    "the move to Denver..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vertafore full-time

    Pros

    depending upon your position and gender, decent pay and benefits; great industry with lots of opportunity; overtime is rare for all departments

    Cons

    don't believe the "spin" that all is well in Denver, turnover rates are high and many of us currently employed here are already job-hunting on the side, just waiting for the right opportunity to bail; the toxic attitudes that may have plagued the Bothell office are simply a different flavor here in Denver and our employees and customers are and will continue to feel the pain of our disorganization and in-fighting for many months/years to come

    Advice to Management

    take equal care (in all regards) of your employees and we will be loyal and take good care of your customers; stop talking about transparency when many of us on the ground see the opposite behaviors on a daily basis


  7. Helpful (1)

    "Closing Indy Offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LRS Specialist II in Indianapolis, IN
    Current Employee - LRS Specialist II in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vertafore full-time (More than 8 years)

    Pros

    Reasonable pay and benefits. Great group of co-workers.

    Cons

    Doesn't appreciate employees. No room for advancement in most departments.

    Advice to Management

    Show some love to your employees!

  8. Helpful (10)

    "Unknown future for Vertafore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vertafore full-time

    Pros

    The company has a great connection going between the employees, and a good atmosphere that has been created and developed over the past several years. The ease at which different teams help each other out when asked, or perceived issues arise.

    Cons

    Seeing the people with the knowledge and experience pushed aside for the company's move to Denver is really hard to see. The scrambling to get that knowledge transferred to employees without any real developed training plan does not allow for the new hires to gather the information from those that do have the knowledge. I feel sorry our customers who are going to be caught in the middle of the choices made by management, and the lack of knowledge and understanding of how the systems work by the new hires.

    Advice to Management

    Pay attention tot the culture that was created in Bothell and notice the amount of time it took for it to form. Expecting these new Centers of Excellence locations to have that formed so quickly is completely ridiculous given the amount of time that has been given.


  9. Helpful (2)

    "Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Vertafore full-time

    Pros

    Great co-workers, free coffee and fruit!

    Cons

    CEO is not very truthful when asked questions regarding our office

    Advice to Management

    Put the employees first and the clients will come.


  10. Helpful (22)

    "Ageism at it's finest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vertafore full-time

    Pros

    Most people working here that are not leaders are young (20s)
    Pay every two weeks

    Cons

    No leadership whatsoever. CEO is asleep at the wheel.
    Complete chaos. No planning. Constantly missing deadlines.
    Low compensation unless you know the right people, or are a young man.
    Get paid the same as co-workers 15 years younger than you while you are teaching them to do their job. Men getting paid 40% more than equally qualified women with more work experience.
    Rather than change managing their existing staff, they laid off loyal employees of 10, 15, 25 years to replace them with 25 year olds that came cheap, they just have no idea how to do their jobs.
    I don't know how purposefully hiring "early-in-career" can't be characterized as deliberate age discrimination.
    Hopefully going to find a new job where I don't have to babysit.


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