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Vertafore Reviews

Updated February 6, 2018
382 reviews

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3.0
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Vertafore Chief Executive Officer Amy Zupon
Amy Zupon
60 Ratings

382 Employee Reviews

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Pros
  • Great teams and an awesome work-life balance (in 43 reviews)

  • Great People and great location of the Bothell office (in 38 reviews)

Cons
  • Upper Management does not know what they are doing (in 25 reviews)

  • Vague sense that no one actually cares about their work (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great people, highly recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Vertafore full-time

    Pros

    I really enjoy working at Vertafore. It's a team oriented environment where people are motivated, highly intelligent and friendly. In the last year there have been many internal changes involving organizational structure, so some recent decisions are still being implemented. The executive team genuinely cares about the well-being of the employees and carefully consider the impact of their decisions. This observation is a result of direct interactions with decision makers. Sometimes the right decisions for the business are more complex than others are aware of. Opportunities to improve the employee experience are actively sought out through surveys and discussions. I've referred several friends and family for roles here and I'm highly dismayed to see some of the negative comments from other reviewers. While some of the decisions made were not popular among employees, they were made with the best intentions for the business overall.

    Cons

    I've been at Vertafore for just over 6 months, when major restructuring was initially announced. Throughout the changes, management has communicated the transition plan to the employees far in advance, beyond what was required. As in any company experiencing layoffs and restructuring, morale suffered and there were hard feelings. Now that the new teams are in place, the environment and overall morale seem to be stabilizing.

    Advice to Management

    Referring to the company as a "start-up" has been somewhat upsetting to employees who have been with the company for several years - some of them feel that phrase discredits what their effort and what they've built. While acknowledging the new teams and headquarters is important for the present and future of the company, credit to the legacy employees and the history of the company should also be addressed.

    Vertafore Response

    Jan 8, 2018 – Senior Manager, Communications

    Thank you so much for taking the time to share your feedback. We are really happy to hear that you enjoy working at Vertafore and rank our people among the pros. We are proud to have (in our opinion... More


  2. Helpful (1)

    "Senior Full Stack Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Full Stack Developer in Bothell, WA
    Current Employee - Senior Full Stack Developer in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    Great work environment. Focus on good technology.

    Cons

    Very bad management. Middle layer managers have no good idea for business.

  3. Helpful (2)

    "It's a little better than OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Denver, CO
    Current Employee - Software Developer in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    Free Eco-Pass

    Working on giving the developers cereal

    Donuts and bagels on Wednesday

    Good work/life balance

    Some awesome people

    The fourth floor is awesome, they are working on giving the developers a cool floor too.

    Sometimes the company will pay for teambuilding (like going to a restaurant or bowling)

    Many in Senior Management roles really want to follow the agile process

    Cons

    No holiday bonus

    No guaranteed bonus (combination of merit-based and whether or not sales met goals)

    C-level executives have unrealistic deadlines and atrocious understanding of the agile process.

    Health insurance PPO increased deductible and out of pocket expenses even though the premium did not change over last year (they patted themselves on the back for this, because they didn't increase the premium).

    Advice to Management

    Senior management has excellent vision for culture and process, keep up the good work.

    C-level executives need to use agile, otherwise we are only building sandcastles that require rebuilding when the waterfall washes them away.


  4. Helpful (1)

    "Sad to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bothell, WA
    Former Employee - Anonymous Employee in Bothell, WA
    Neutral Outlook
    No opinion of CEO

    I worked at Vertafore full-time (More than 3 years)

    Pros

    My coworkers and teams were incredible. So professional, hard working, and kind. I would work with them again in a heartbeat.

    Cons

    Many layoffs when headquarters moved to Denver recently.


  5. Helpful (3)

    "Out with the Good, In with the So-So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Vertafore full-time

    Pros

    Those that have been with Vertafore more than 2 years (which is very few) have a great work ethic and really strive to get things done.

    Cons

    It's no secret that headquarters moved to Denver. Vertafore spent a lot of money on the office there and it's beautiful. There aren't hard feelings about the move, a company has to do what's in its best interest for the future - that is understood.

    What isn't understood is how those that are not in the Denver office are treated. They are doing a very good job at alienating remote employees. During team meetings and phone calls you will here inside jokes from those in the room together and hushed whispering and laughter where those on the phone are not lucky enough to be included in. Conversations and announcements that should happen with the whole team are had with only portions of the team in Denver and everyone else is left to find out decisions being made through the grapevine. I think a lot of this has to do with the maturity and age level of employees there who do not have the same work ethic and etiquette as those that have been around longer.

    Advice to Management

    Make sure you are hiring people that know how to work cross-location. This is 2018, very rarely will you find whole teams in a single office. Train your managers specifically around managing and working with remote employees.


  6. "Compliance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Indianapolis, IN
    Former Employee - Compliance Analyst in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Vertafore full-time (More than 3 years)

    Pros

    Great co-workers and work environment.

    Cons

    Little opportunity for advancement.


  7. Helpful (4)

    "Good luck with future development."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Bothell, WA
    Former Employee - Technical Support Representative in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vertafore full-time (More than 10 years)

    Pros

    Free beverages. Bothell neighborhood and suroundings.

    Cons

    Decision to relocate sales, accounting and support resulted in loss of a lot of knowledge and experience. Only time will tell if this was a good choice.

  8. Helpful (8)

    "Good company questionable leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vertafore full-time (Less than a year)

    Pros

    Friendly employees, casual environment, work from home options.

    Cons

    Training ,lack of vision and organization , management tried to get new hires (less than 2 years) to come up with a vision for the department but excluded seasoned employees.....hilarious

    Advice to Management

    When it comes to training make sure the criteria applies to the department, not bringing aspects from other departments into another department as a determining factor of employment. Stick to a plan or atleast look like you have a plan and not changing up at the last minute to see what fits.


  9. Helpful (3)

    "Company in transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Bothell, WA
    Current Employee - Senior Software Developer in Bothell, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vertafore full-time (More than 3 years)

    Pros

    Good People on the most part.
    some interesting problems to solve

    Cons

    Lack of executive leadership and direction


  10. Helpful (22)

    "Poor leadership focused on cost and appearances"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Bothell, WA
    Current Employee - Senior Software Development Engineer in Bothell, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vertafore full-time (More than 5 years)

    Pros

    Good work life balance. Good benefits.

    Cons

    New management moved HQ to Denver and closed or downsized several offices in 2017. Hundreds of experienced people were kept on payroll for months to facilitate knowledge transfer to new hires, but little or nothing was done to make that happen and time ran out. Huge legacy of technical and customer knowledge is headed out the door. Engineering new hires are mostly early in career and appear to be starting entire products over from scratch.

    No viable career path for experienced software engineers. Technical training programs were dismantled and new ones not made available outside Denver. Leadership growth requires the ability to influence, but managers and technical leaders in Denver are so far unresponsive.

    No visible technology strategy. Corporate communication has little content. Feels like going through the motions and keeping up appearances.

    Advice to Management

    Making software requires experienced engineers. People like that have options and will not stay indefinitely in an environment where they cannot work with current technology and competent colleagues. Provide those opportunities.

    Leadership requires the ability to inspire. Tell us what you value, what your goals are, and your plan to achieve them, and employees can decide for themselves if they want to be part of making your vision happen.


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