Vertafore Reviews | Glassdoor

Vertafore Reviews

Updated March 7, 2019
465 reviews

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2.8
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Vertafore Chief Executive Officer Amy Zupon
Amy Zupon
120 Ratings

Employee Reviews

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Pros
  • "Greta work-life balance and great people" (in 55 reviews)

  • "Most of the people working there are great people" (in 36 reviews)

Cons
  • "Upper management isn't exactly honest, love to micro-manage (so much for middle management pro)" (in 31 reviews)

  • "Senior management that isn't always honest with employees" (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Customer Service and Compliance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance in East Lansing, MI
    Current Employee - Compliance in East Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    Good benefits, very fair pay, great work life balance. This company is VERY good to their employees! There are group activities that are done quarterly in some departments or monthly lunches, however the department decides to spend their fun money. I believe it’s a great way to keep up with good morale and makes the employees feel appreciated. They also provide coffee and snacks for the employees. I plan to retire here. When I read other reviews where people say it’s a good place to get experience and leave obviously haven’t been out there working with the animals. There is no micromanagement here, they train you and let you do your job. Love, love it here!! Great atmosphere, great management! Great employee morale!!! Also no one gets rewarded for throwing co-workers under the bus.

    Cons

    Training could be better. Also give the new people a chance to digest the training a bit before throwing them into the fray.

    Advice to Management

    Love management. The only thing I can think of improvement would be training.


  2. Helpful (1)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Pulaski, TN
    Current Employee - Software Engineer in Pulaski, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    Very friendly and supportive teams. The company has a great emphasis on learning.

    Cons

    It can take a while for progress to be made on projects.

  3. Helpful (2)

    "good place to figure out where you want to go next"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vertafore full-time

    Pros

    Good place for young professionals just out of college
    Great culture
    Good PTO, benefits, company events

    Cons

    Company not interested in career advancement
    Little to no room for bonuses/salary raises
    Lack of company alignment across departments and locations


  4. Helpful (13)

    "Management gets in the way of Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer-II in Denver, CO
    Current Employee - Software Engineer-II in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Vertafore (More than a year)

    Pros

    Everyone is super nice. The average age is very young. The facilities are adequate.

    Cons

    When I was hired I didn’t get to write code for 3 months. They kept moving what project I was on. The management takes ages to make decisions while development suffers.

    Advice to Management

    Don’t micromanage developers. Trust is a two way street.


  5. "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer I in Pulaski, TN
    Current Employee - Software Engineer I in Pulaski, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    -Great opportunities to move up

    Cons

    -Crazy expectations for first time employees


  6. Helpful (8)

    "Career growth in a difficult environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vertafore full-time (More than a year)

    Pros

    They focus on promoting within the company and it's possible to grow your career rather quickly if you network with the leadership team. There are some smart, fantastic people who are positive and high energy. They moved their headquarters to Denver a few years ago, so the office is new and everyone has standing desks, unless they are on one of the floors still under construction. Denver office has over 600 people, so it can feel a bit overwhelming at first, but it's a great way to network and learn about other departments. As a company they're very focused on improving the customer experience.

    Cons

    Prepare for long days and high levels of turbulence if you accept a position at this company. Turnover is very high, even among the executive leadership team, and there are several departments which lack effective processes. Employees have change fatigue from so many constant policy and leadership changes. Depending on your department, you will likely spend a lot of time doing clean-up because they are understaffed. It's extremely fast paced, chaotic, and everything felt thrown together at the last minute. It was clear to the employees that the private equity owners are trying to maximize every bit of profit and cut costs in order to sell the company in the next few years. It's very difficult to get a pay increase and most employees are under-paid compared to the market standard which contributes to the turnover problem. They preach about culture, but the employee experience doesn't live up to the hype. A lot of employees are overworked and underappreciated, so they don't stick around long term. Promotions without raises are the norm.

    Advice to Management

    Value people enough to pay them what they're worth. Slow down with all the changing policies and hire enough people so your employees don't burn out. Ping pong tables and the occasional happy hour won't solve the real problems.


  7. Helpful (9)

    "Lots of extremes within the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Denver, CO
    Current Employee - Software Engineer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    GREAT people on dev teams
    Mostly good middle management
    There's a lot of talk about things improving in 2019. We will see.
    LOVE THE CEO, AMY!!!
    Mixed on new CTO (Greg). The last one was a joke and he stuck around way, WAY too long.

    Cons

    VERY HARD to get promoted or get a raise
    Sales culture. No one really cares about development. This is evidenced day-to-day and also by salary.
    Higher-ups switch from micro-managing to being hands-off very often

    Advice to Management

    I know you mean well but please, SAY IT DO IT. Many people at the company are not happy in their position. Some really are. Please listen to those who are not happy.

  8. Helpful (4)

    "more lay-offs at Vista/Bain/Vertafore. This mess is outsourcing their TSO ask companies like IHG how that went."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tso
    Former Employee - Tso
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vertafore full-time (More than a year)

    Pros

    The people sitting next to you in the office.

    Cons

    The people pulling the strings in Denver.

    Advice to Management

    Cut and Dice and prep to sell. Oh wait that is what you are doing.


  9. Helpful (12)

    "50% of my team quit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Denver, CO
    Former Employee - Software Developer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vertafore full-time (More than a year)

    Pros

    Easy to get a job due to constant turn over

    Cons

    Management was so bad it affected my mental health.

    Advice to Management

    Don't change peoples jobs without their consent. Ex: developers are *not* QA


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vertafore full-time (Less than a year)

    Pros

    Love my coworkers
    Good benefits
    Flexible schedule

    Cons

    I really don't have any