Waters Reviews | Glassdoor

Waters Reviews

Updated October 10, 2018
277 reviews

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3.9
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Christopher O'Connell
79 Ratings

277 Employee Reviews

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Pros
  • "Waters provides a good work life balance, which they advertise as one of their employee benefits" (in 20 reviews)

  • "Overall it's a great company that I plan on being at quite possibly for the remaining 40" (in 18 reviews)

Cons
  • "Upper Management has abdicated software management to Ph" (in 10 reviews)

  • "The work/life balance is a trade off for average salary and other benefits" (in 4 reviews)

More Pros and Cons

  1. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time

    Pros

    The culture and environment is a good place for continuing education students.

    Cons

    No cons to discuss at this time.

    Advice to Management

    Management needs to be more open to new ideas.


  2. "Field Service Engineer Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Engineer in San Diego, CA
    Current Employee - Field Service Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time (Less than a year)

    Pros

    Friendly and supportive peers, everyone wants you to succeed, regardless of your position. There is great emphasis on determining the real root cause of any instrument malfunction as apposed to just replacement to get it fixed as fast as possible. Every day is a new and exciting challenge of troubleshooting and repairing. The benefits are also great, good 401K matching, insurance, health care, company vehicle, company phone and company credit card. Waters strives to take care of its employees.

    Cons

    No office sometimes means lengthy travels to client locations which can be hard on one's bladder. No break room or access to a microwave means either eating out every day or settling for cold food. East coast time for headquarters means needing to finish all troubleshooting and parts orders by 3:30 pm which is sometimes not possible when you have a couple clients per day.

    Advice to Management

    Keep up the good work!

  3. Helpful (1)

    "Stable if uninspiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Milford, MA
    Former Employee - Product Manager in Milford, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Waters full-time (More than 8 years)

    Pros

    Full of great smart people that really care about what they do. It's a very stable company with a long average tenure so there is very little turnover. New CEO is making the right noises.

    Cons

    Sadly innovation has dried up and it's not a modern company to work for. Doing anything remotely close to cutting edge feels like a constant battle. Middle management is undergoing an immune response to change and seems more interested in protecting it's own silos rather than innovating. Management and leadership skills are patchy depending on area.

    Advice to Management

    Lead, follow or get out of the way. Bad middle managers are holding the company back from fulfilling it's potential.

    Waters has fallen behind and needs to catch up fast. If they can do that then the outlook is good but not so much if they cant. There are better opportunities out there right now.


  4. "Field Service Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Engineer
    Current Employee - Field Service Engineer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waters full-time (More than a year)

    Pros

    Very good company, pleasant experience, great coworker.
    Good advancement pathway.

    Cons

    Many things to learn when new, expect to spend a lot of hours the first year.
    Health care plan not great.


  5. "Manufacturing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There where none I can think of.

    Cons

    Poor management and you don't get hired from the agency.

    Advice to Management

    Quit


  6. "Nice company to work for with great job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waters full-time (Less than a year)

    Pros

    Very smart and friendly employees, health plans are so-so

    Cons

    wish the health plans were better but they are not bad


  7. "Inside Chemistry Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Chemistry Sales Specialist in Milford, MA
    Current Employee - Inside Chemistry Sales Specialist in Milford, MA
    Doesn't Recommend
    Approves of CEO

    I have been working at Waters full-time (More than a year)

    Pros

    Waters as a whole is great: two gyms, two cafeterias, good coworkers, innovative products, pay is fair, work life balance

    Cons

    Inside chemistry sales quickly went to telemarketing and lead qualifying. New management has no tenure or science background. Limited product and sales training. Micromanagement. High turnover. Tenure in other groups is 10+ year so little room for growth outside.

    Advice to Management

    Understand the position’s day-to-day better, listen to those opening up about suggesions, have a science background

  8. "Technical Training Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Waters full-time

    Pros

    Positive onboarding process with engaged employees at all levels and locations. Knowledgeable staff to help acclimate new hire process.

    Cons

    While there are some opportunities to address for new hires, the current staff helps eliminate roadblocks until fixes are in place.


  9. Helpful (2)

    "Review of Waters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Chemistry Specialist in Milford, MA
    Current Employee - Inside Sales Chemistry Specialist in Milford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time (Less than a year)

    Pros

    The average tenure of employees at Waters is 10+ years, which is quite impressive based on previous employers I have worked with. There are on-site cafeterias with menus which continually update. There are multiple gyms on site and the campus is well maintained and sizable. There are a number of resources to learn more and the daily workload is reasonable and not overtly stressful. In general, fellow coworkers seem happy to be here. You can be confident that you are working with a leader in the industry.

    Cons

    The commute can be a bit far depending on where you are coming from. Certain groups have experienced high turnover. Starting vacation is only 2 weeks and it cannot be rolled over.


  10. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work life and family life balance

    Cons

    Currently no issues with this company


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