Waters Reviews | Glassdoor

Waters Reviews

Updated August 13, 2018
263 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Christopher O'Connell
74 Ratings

263 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Waters provides a good work life balance, which they advertise as one of their employee benefits" (in 19 reviews)

  • "Overall it's a great company that I plan on being at quite possibly for the remaining 40" (in 17 reviews)

Cons
  • "Upper Management has abdicated software management to Ph" (in 10 reviews)

  • "Senior management could provide more direction to its employees" (in 7 reviews)

More Pros and Cons

  1. "Amazing from the beginning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time

    Pros

    I have all the support I need locally and from corporate.

    There are always chances for growth.

    Corporate/local management strives to make sure everyone is successful.

    Cons

    This is a minor inconvenience but there is so much helpful information that it can be difficult to sift through at times. Something needs to be done to streamline that process and make it easier for everyone at the company.


  2. "Review of Waters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Chemistry Specialist in Milford, MA
    Current Employee - Inside Sales Chemistry Specialist in Milford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time (Less than a year)

    Pros

    The average tenure of employees at Waters is 10+ years, which is quite impressive based on previous employers I have worked with. There are on-site cafeterias with menus which continually update. There are multiple gyms on site and the campus is well maintained and sizable. There are a number of resources to learn more and the daily workload is reasonable and not overtly stressful. In general, fellow coworkers seem happy to be here. You can be confident that you are working with a leader in the industry.

    Cons

    The commute can be a bit far depending on where you are coming from. Certain groups have experienced high turnover. Starting vacation is only 2 weeks and it cannot be rolled over.

  3. "A place where you can make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Distribution Planner in Milford, MA
    Current Employee - Distribution Planner in Milford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time (Less than a year)

    Pros

    Innovative, secure and fun to work company.

    Cons

    Contract status and objective not clear which causes concerns to employees regarding his/her future.


  4. "Declining Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, MA
    Current Employee - Anonymous Employee in Milford, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Waters full-time (More than 8 years)

    Pros

    - Above-Average Benefits Package
    - Reasonable Compensation
    - CEO Accessibility (including others in upper mgmt as well)
    - Recent Investment in Career Development
    - Vast Internal Knowledge Resources
    - Cross-Functional Collaboration

    Cons

    Company culture - which once fostered creativity and innovation - has descended into a black hole of leftist groupthink orthodoxy thanks to recent STEM-focused HR policies that are anti-meritocracy, promote equality of outcome over equality of opportunity, and push “some” to question every benign interaction with others for fear he is demonstrating unconscious bias.
    As someone who has worked hard and sacrificed much to get where I’m at, and who innately treats others with kindness and equity, it has been quite a disillusioning experience to see the company culture devolve so quickly. Waters still truly has some of the most impressive people in his or her given field, but I have my doubts as to whether that will be the case in the coming years if this culture continues to metastasize.

    Advice to Management

    NA


  5. Helpful (1)

    "Senior Field Service Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Waters full-time (More than 10 years)

    Pros

    Excellent work life balance
    Company vehicle
    Phone

    Cons

    Absolutely ZERO career development or career progression offered to the Field Service Engineers.
    Below average pay for service engineers compared to our competitors
    Health insurance is marginal at best.
    Weak quarterly bonuses
    Too many layers of upper management
    Antiquated software for field personnel
    Management doesn't want to take any advice or input from the field, only care about metrics and the bottom line.
    Huge disconnect between HQ and what goes on in the Field.
    Too focused on customer service, start making reliable instruments.

    Advice to Management

    Start paying people for what they are worth and offer competitive salaries to retain top level talent.
    Provide career development for the field personnel. We feel we are "stuck" in this role with no where to go. No upward mobility.
    Start rewarding people who've put their time in instead of allowing us to settle into mediocrity.


  6. "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Milford, MA
    Former Employee - Manager in Milford, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Waters full-time (More than 3 years)

    Pros

    Stable company with lots of people that have worked there for decades

    Cons

    Benefits shrink every year, little or no bonus for anyone except management, salaries are barely competitive, HR is not a resource

    Advice to Management

    Add some incentives to those that make the company money and make the annual salary increase equal to or greater than inflation.


  7. "Not the same place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Waters full-time

    Pros

    Stable work environment for those who seek it.

    Cons

    Poor management of employees and business

  8. "No Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Waters full-time (More than a year)

    Pros

    Decent pay, great coworkers, flexible to family

    Cons

    Healthcare benefits, no oppt for growth, micromanagement, no ability to work from home

    Advice to Management

    Listen to your employees concerns and complaints and give them the room they need to think outside the box to succeed in their chosen role.


  9. "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milford, MA
    Current Employee - Anonymous Employee in Milford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time (More than 8 years)

    Pros

    Waters provides a good work life balance, which they advertise as one of their employee benefits.

    Cons

    Senior execs seem detached from their employees. The work/life balance is a trade off for average salary and other benefits.


  10. Helpful (1)

    "Great company, but don’t pay as well as the competition."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waters full-time

    Pros

    Great company, great people. Stable job if you’re a hard worker and get done what’s needed. Quick exit if you’re dead weight. Great stock to invest in - they are very conservative with extra cash which is always great from an investors point of view.

    Cons

    They don’t pay well compared to the competition. According to Glassdoor we’re about 10-15% underpaid which is not good motivation.

    Advice to Management

    You need to bump most sales salaries up. Apps like Glassdoor show us we are underpaid. Best motivation for a good sales rep is to pay them. Food for thought.


Showing 263 of 279 reviews
Reset Filters