67% would recommend to a friend
(973 total reviews)
65% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Poor management and you don't get hired from the agency." (in 38 reviews)
- "Salaries are low." (in 27 reviews)
- "There are too many managers who do not do anything productive." (in 25 reviews)
- "Low pay compared to other companies with similar roles and management like to reduce headcount to cut costs when times get tough." (in 17 reviews)
- "Upper Management has abdicated software management to Ph.D.'s who know absolutely nothing about software." (in 12 reviews)
Ratings by Demographics
This rating reflects the overall rating of Waters and is not affected by filters.
Found 973 of over 1K reviews
Updated Dec 5, 2023
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- 5.0FEATURED REVIEWNov 24, 2023Sr Director SalesCurrent Employee, more than 10 years
The culture we have amongst the employees is very open, lifting each other to the next level. With our management team we ensure there is trust in the teams. It’s ok to try something out and when it doesn’t work out let’s learn from it and do different.
Working for a company that is on the NYS has the consequence that our stakeholders also need to be kept happy.
- 2.0Jul 9, 2023Anonymous EmployeeFormer Employee, more than 10 yearsMilford, MA
High operating margins means the company will continue to exist. They pay you in the currency of the country you live in, for example I live in the US and they paid me in US dollars
Many antiquated systems and business processes, and the pace of Change is so extraordinarily slow that it is hard to see how this company will ever catch up to the modern world. The CEO has surrounded himself with yes men, will not gather any information from the ground level of the organization because he thinks he knows everything, claims to be data driven but ignores data that doesn’t already agree with his initial bias, and it seems that he only thinks of the employees as numbers in a dataset. The company used to be completely against remote work, added a program for remote work a few years prior to the pandemic, then for some reason removed that program during the pandemic, now everyone is required to be in the office 2-3 days a week regardless of the job they do and who they collaborate with. This was after management promised that the company would remain flexible after the pandemic. Pay raises are a joke, management acknowledges that inflation is a problem, then after a record year they still give a 3% cost of living increase. Many groups have no real career advancement possibilities. Most new leadership roles are filled by external employees, meaning you need to leave to get the experience required to advance in this company. Training for career advancement is lackluster. Also, somehow the management team is trying to convince the team that by increasing hiring in India will help career advancement elsewhere.22
- 2.0Dec 5, 2023Warehouse WorkerCurrent Employee, more than 5 yearsFranklin, MA
At best salaries and benefit's are good
If you want to screw off and be the worst employee going its perfect for you. If you work hard and care and expect others to do the same including management than its not the place for you
- 4.0Nov 27, 2023Anonymous EmployeeCurrent Employee
There seems to be good effort in group events from DEI & inclusion activities to women's leadership.
Efforts can sometimes be region-specific only.
- 5.0Apr 7, 2023Sr. Principal scientistCurrent Employee, less than 1 yearNewark, DE
I have worked in the bio/pharma industry for 18 years, and have been through many interviews and more than a couple hiring processes. This one by far was the best experience I have had. The top three areas that made this experience far superior to others were 1) "high quality communication" meaning that the ability of the hiring team to communicate expectations, coach, provide answers to questions, and ask questions in a respectful and thoughtful manner were far above the benchmark 2) willingness to allow the process to unfold naturally, rather than fitting it into a "box" meaning that instead of running candidates through fixed steps like a factory, they were willing to tailor the hiring process to my interests, needs, and availability 3) clear vision setting for the initial role as well as long term growth, meaning that the hiring team made it clear that hiring for long term growth was part of the goal for Waters. I have worked at six other companies, and none have been as organized, as focused, or as courteous throughout the hiring process. Of course, that is the "show room" so to speak. It remains to be seen what is under the hood.
No cons as of this moment, but all companies have weak areas. As long as management is open to feedback, these are opportunities to improve and do better (be more competitive) in the long run.Waters Response7mo
Thanks for taking the time to leave us a review and welcome to Waters! We’re thrilled to have you and we look forward to what we’ll accomplish together.
Waters Reviews FAQs
Waters has an overall rating of 3.7 out of 5, based on over 1,084 reviews left anonymously by employees. 67% of employees would recommend working at Waters to a friend and 58% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
67% of Waters employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Waters 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.