WeWork Reviews | Glassdoor

WeWork Reviews

Updated May 22, 2018
115 reviews

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3.3
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WeWork Founder and CEO Adam Neumann
Adam Neumann
82 Ratings

115 Employee Reviews

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Pros
  • Free beer, pretty wallpaper, people will think you're "cool" for working at a (in 15 reviews)

  • Get to meet great people that are starting awesome companies (in 14 reviews)

Cons
  • Work-life balance is almost nonexistent when you're in the community team; i clocked in (in 27 reviews)

  • You work long hours, especially in community (in 33 reviews)

More Pros and Cons

  1. Helpful (2)

    "Community Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WeWork full-time

    Pros

    - You are empowered to make decisions and choose your own goals/tasks
    - Every day you meet so many amazing entrepreneurs as well as continuously build these relationships
    - Inspiring and fun meetings, all-hands & trips (Summer Camp & Summit)
    - Great support system! Everyone truly cares for your well-being and become family

    Cons

    - Needs 401k matching
    - Community Associates should get paid more
    - Community Associates may be a little too empowered that we sometimes perform at a Community Lead level but don't get compensated for it

    Advice to Management

    We need to reformat the CA role and provide higher pay, especially if the building is understaffed and the CA is performing like a CL. Each building should have 1 CM, 3 CLs (per each track), and 1 CA


  2. Helpful (11)

    "Great Opportunity (With Caveats)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in New York, NY
    Former Employee - Administrative Assistant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WeWork full-time (More than a year)

    Pros

    Great pay, stock options for all employees, and generous health insurance. Although it looks like a pretentious Silicon Valley startup on the outside most of the people are nice and down to earth. There are nice perks like a cool work space and free food (sometimes), coffee (often have barista at HQ), and free alcohol (although don't take a job based on free food/drinks). Opportunities to travel (yearly summit and "summer camp"). WeWork spends lavishly on corporate events and genuinely tries to retain the startup attitude despite being a massive corporation. Management seems genuinely nice and approachable. Their mission to make work spaces more human and communal is admirable. A lot of startups just make stuff that floats around on the internet and has questionable value, WeWork builds things in the real world.

    Cons

    No retirement plan. Those who don't work at corporate HQ in NY (those who run the actual WeWork's around the world) seem to be under a lot of pressure, are far from most of the exciting stuff, and seem to have a high turnover rate. WeWork is a company where everything is constantly changing which has its upside (innovation) but the constant workload/title/department/goal shifts can contribute to stress, uncertainty, wasted work, and job insecurity (people are laid off or let go very easily and with little warning). Some departments are more competent than others. Work hours are flexible but that means a lot of people, depending on their job, end up staying late or bringing their work home with them. It's nice that WeWork tries to innovate but some of their plans seem half-baked or inspired by the whims of the leadership. Finally the hip "do what you love" attitude can be a bit superficial. The best example of this is the late night TGIM (thank god it's Monday) meetings. No matter how cool your job is most people want to go home at the end of the day, not attend a dull speech, mandatory brainstorming session, or rally.

    Advice to Management

    Make TGIM less of a hassle, reduce the number of pet projects distracting from the core business, treat non-HQ staff better, offer retirement, offer staff a bit more stability, and standardize more HR procedures.

  3. Helpful (13)

    "Digital design woes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WeWork full-time

    Pros

    They pay well. Reasonable stock options. Very relaxed work environment. Very nice co-workers. Shame about (some of) the management. Pro-turned-con: They have a lot of talented tech employees, unfortunately, they don’t put them to good use.

    Cons

    The digital design department has gone through a torrid time with new, poor leadership. The culture has sadly turned poisonous over time, going from bad to worse. The management hierarchy and inter-department politics make it impossible to achieve much of anything. If you want to do your best work, this is not the place for you, sadly. Though it could be so different. Aside from work, WeWork has a party culture tailored to 20-something-year-olds. If you’re not young and single, this isn’t the company for you. They excerpt a weird level of ownership over you, demanding you give up weekends and evenings to attend their “mandatory” events, sometimes thousands of miles from your home, sharing tents/rooms with random other employees. They also have a firing culture! I saw many people get fired during my time, and since leaving. If job security or pride in your work are important to you, the WeWork Digital/Tech department is not for you.

    Advice to Management

    Focus on empowering your team to do great work, not playing politics. Work with and respect the talented team of designers and developers you have, not pushing your own agendas and ideologies. And stop being so fake and condescending, please.


  4. Helpful (3)

    "An internal mess but fun life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager of Sales in New York, NY
    Former Employee - Manager of Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at WeWork full-time (More than a year)

    Pros

    Lots of great people, benefits, fun workspaces and parties

    Cons

    Terrible leadership, massive ego's all over, all they want is hard workers who shut their mouths.

    Advice to Management

    Grow up, get your ego's straightened out.


  5. "Constant re-orgs hard for new employees to navigate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at WeWork full-time (Less than a year)

    Pros

    Lots of friendly people, free coffee bar, lots of fun activities always happening in the office, exciting company-wide events like concerts, great larger mission

    Cons

    Constant changing of priorities and organizational structures, lack of concern for incorporating sustainability into buildings while in their current hyper growth mode

    Advice to Management

    Help new employees navigate their careers at the company


  6. Helpful (1)

    "Talk the talk, don't walk the walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at WeWork full-time

    Pros

    Multiple nice locations, good salary, good working athmosphere

    Cons

    Unreliable management.
    Community value overstated by a mile.

    Advice to Management

    Employees are not stupid.


  7. Helpful (2)

    "Talk the talk, but do you walk the walk?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in New York, NY
    Current Employee - Sales Lead in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at WeWork full-time (More than a year)

    Pros

    Good salary. Events. Cool HQ. Access to all buildings.

    Cons

    You will preach the gospel of “do what you love” and “make a life not a living” but then you realize, you’re just there to try to help WeWork hit it’s numbers and support the members...and not “doing what you love” yourself. It’s a system you will get sucked into. Also lots of meetings. Roadblocks to get approvals. Micro management. Long hours. Not a conducive environment for people who want to become an entrepreneur themselves because WeWork will eat up all your time/life.

    Advice to Management

    I understand the company is new and things are in flux, but every time I raise a question more often there isn’t an answer. And when there is, quite the opposite happens. (Like the a team I worked with got laid off after we worked together on a huge campaign strategy?) also know who your talent is and stick up for them even when there’s “restructuring”... we lost some rockstars without notice.

  8. Helpful (3)

    "Community Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in New York, NY
    Current Employee - Community Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WeWork full-time (Less than a year)

    Pros

    Wonderful people to work with, good communication between departments, good benefits, access to all WeWorks around the world, ability to attend events at each location, great possibility in moving up and around in the company since they're growing so fast.

    Cons

    Very long hours, difficult work life balance.

    Advice to Management

    Any chance desk hours could be 9-5, or that TGIMs weren't every week? In most large locations, all employees run at 110%, and 45-50hr weeks are exhausting. Either cutting down an hour or adding an extra pair of hands would be awesome.


  9. Helpful (2)

    "Community Service Associate"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Community Service Associate in New York, NY
    Former Employee - Community Service Associate in New York, NY

    I worked at WeWork full-time (Less than a year)

    Pros

    Good place to work and enjoy my duty

    Cons

    sometimes you find problems with team leader giving you hard time

    Advice to Management

    N/A


  10. Helpful (4)

    "Going places, albeit with some growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WeWork full-time (More than a year)

    Pros

    Growth Potential -- Just scratching the surface on its mission (rethinking how people work/live) with a massive potential market size (global real estate); Incubating business lines like Enterprise, Powered by We, etc. starting to gain significant traction

    Great Product -- Lots of demand for the underlying product / service. Unit economics are actually profitable.

    Coworkers -- Some of the most down-to-earth, inspiring people will be by your side; Employees form genuine friendships in and out of the workplace; Awesome global events bring people from all of the world together twice a year.

    High Upside -- Rockstar employees have the ability to work on interesting, high-impact projects and get promoted to leadership positions early in their career.

    Forward Thinking / Agile -- The company isn't afraid to try new things. While that often results in some growing pains, it's refreshing to be at a company that is constantly trying to evolve rather than become stagnant.

    Cons

    Change is Constant -- If you're coming from a more established organization, this can take some getting used to. High growth = change. The best advice would be to lean in to your own personal development, seek out mentors within the company, actively explore new areas of growth and opportunity. Constantly evolving as an employee can be exhausting but rewarding if approached right.

    Somewhat Political -- Some nepotism still exists, though this has been improving in recent years.

    Advice to Management

    - Continue to invest in your employees.
    - Strive to create a meritocracy of ideas.
    - More transparency to employees.
    - Drive more focus through the organization by eliminating some of the "moonshot" business distractions and/or cutting ties with ineffective employees.


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