Customer Service Representative applicants have rated the interview process at Allstate with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 83 user submitted interviews for this role. To compare, the hiring process at Allstate overall takes an average of 23 days.
Common stages of the interview process at Allstate as a Customer Service Representative according to 83 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 18%
Skills test: 14%
Drug test: 14%
Background check: 12%
Personality test: 7%
Group panel interview: 4%
Presentation: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Allstate (Chicago, IL) in Apr 2019
Interview
It was like a normal interview. They asked multiple questions and what you would do in certain situations. They asked about myself and what I knew about the company. They gave a little background knowledge and said they would get back to me. The hiring process was fast and simple. Everyone was so nice! I’m excited to work here.
Interview questions [1]
Question 1
Explain a time when you had a rough situation with a customer
Loved the interview process where they explained in detail the job requirements and pay structure. I was pleased to know that they support new hires. I interviewed with 2 people.
It was very simple five question virtual interview. I was extremely nervous at first. Just take your time and use the star method and you will get a call back.
Super positive process, overall it was a good experience. Friendly, timely and professional company, good to work for. I had streas in the hiring process, but as i went through it felt much easier
Interview questions [1]
Question 1
Mainly anout my past expericnes and relative roles