Esurance Interview Questions | Glassdoor

Esurance Interview Questions

Updated Dec 22, 2016
128 Interview Reviews

Interview Experience

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  1.  

    Liability Claims Adjuster Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Esurance (New York, NY).

    Interview

    Interview was fairly easy, 1 phone interview, 1 face to face interview and I was allowed to job shawdow while I was there.. just waiting to see what happens now after they've decided will I be extended offer.

    Interview Questions

    • Main questions were generally around prior claims handling experience   Answer Question
  2.  

    Software Engineer Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience

    Application

    I applied online. The process took 2 days. I interviewed at Esurance (New York, NY).

    Interview

    Literally one of the most unprofessional and inexperienced recruiter I have dealt with in my life.

    Had a phone call with the recruiter with "10 years" of recruiting experience. However, the recruiter could not differentiate the difference between Node and Node.js

    Interview Questions

    • You seem to know Node very well, but how well do you know Node.js?   Answer Question
  3.  

    Human Resources Business Partner Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 8 weeks. I interviewed at Esurance.

    Interview

    The interview process took 8 weeks, combination of 5 different interviews. I spoke with the recruiter, HR Team Lead, HR Director, facility manager and VP of Customer Service. Most of the questions related to my experience. I also asked a lot of questions about Esurance and took the opportunity to get to know more about the company, culture, and vision. Everyone I interviewed with was professional and helpful.

    Interview Questions

    • Why did you apply for the job at Esurance?   1 Answer
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  5. Helpful (1)  

    Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Esurance.

    Interview

    It was a very lengthy hiring process and some of the interviewers would not accept alternate keywords, and were expecting only the exact words. Too many interviewees and completely unrelated questions

    Interview Questions

  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Ogden, UT
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Esurance (Ogden, UT) in October 2016.

    Interview

    Being interviewed felt like an exercise in intimidation. The 'men' interviewing me treated me (as woman) as a threat. Combative and uncomfortable. My skills were obviously a challenge to their own skill sets. Honestly, it was just an awful experience. When I explained that I had read quite a but about Esurance and was impressed with their vision, the interviewer then asked (or rather, stated), 'so you applied to the company but not to the job'? Um, no,

    Interview Questions

  7.  

    Actuarial Analyst Interview

    Anonymous Interview Candidate in Lower Allen, PA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Esurance (Lower Allen, PA) in October 2016.

    Interview

    After submitting my resume online, I received an email from a recruiter who set up some time to talk with me later that week. I was blindsided when he called me and said he wasn't sure if they still had an opening or not because of some miscommunication between actuarial managers. He said he would let me know the next week for sure if they had an opening and if I'd still be considered for the job. Even after I followed up via email the next week, he never got back to me. I understand that sometimes unexpected things happen, but this was unprecedented and I find it rude that he never even responded to my email. I would NOT want to work for Esurance based on this experience.

  8.  

    Staff Accountant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2 days. I interviewed at Esurance.

    Interview

    phone interview, just answer the recruiter's question one by one, did not feel so good. Not too much skills question. Only something about you experience, your plan for future. You software skills

    Interview Questions

  9. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in San Antonio, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Esurance (San Antonio, TX).

    Interview

    They ask plently of questions regarding times you did great customer service
    Great usually nice interviewers
    Google 'STAR' Interview method and prepare that way
    Prepare to dress nice but no need to overdress

    Interview Questions

    • Describe a time you had a difficult situation and a unique solution to solve the problem.   Answer Question

    Negotiation

    It was fine

  10.  

    Claims Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Esurance.

    Interview

    Initial phone screen and then a one on one interview at the office. Very informal, interviewer didn't even bother to wear a collared shirt. A lot of focus on management style and how you use metrics in your management.

    Interview Questions

    • What would your worst critic say about you?   1 Answer
  11. Helpful (1)  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. I interviewed at Esurance in August 2016.

    Interview

    Structured interview. Behavorial based questions. How did you deal with a difficult customer? How did you deal with a difficult peer? How do you handle multiple responsibilities? Why esurance? Why are you leaving your current employer? What is the most challenging thing sbout your current position? Tell us about yourself? What would your current employer say about you?

    Interview Questions

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