Progressive Insurance Customer Service Associate interview questions

Applied the. Was sent assessment then invite to do video interview the. Background clearance then onsite interview takes about a couple of weeks for background to clear due to COVID 19 they are not in office until September about training will be virtually done as well as nesting

I did an in depth phone interview. It was an hour about situational/behavioral based questions. If you got passed the phone interview, the in person interview was very similar. The questions were very specific, there were a few I had to ask to come back to but I was later able to answer.