Claims applicants have rated the interview process at Progressive Insurance with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims roles take an average of 19 days to get hired, when considering 23 user submitted interviews for this role. To compare, the hiring process at Progressive Insurance overall takes an average of 25 days.
Common stages of the interview process at Progressive Insurance as a Claims according to 23 Glassdoor interviews include:
Phone interview: 20%
Background check: 19%
Personality test: 19%
One on one interview: 19%
Skills test: 13%
IQ intelligence test: 4%
Group panel interview: 4%
Drug test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Progressive Insurance in Jan 2020
Interview
Initial application, online assessment (45mins), phone interview and in person interview (precovid). I have tried to refer 4 people and only 1 passed the assessment and went on to get hired
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer. Star format
I interviewed at Progressive Insurance (Florida City, FL)
Interview
Quick and easy process. Pretty standard compared to most. Just study STAR format and have recent and relevant scenarios. Phone interview. Then behavioral questions online and 2 personal interview panel.
I interviewed at Progressive Insurance (Indianapolis, IN)
Interview
Pretty easy. Used STAR method, which was new to me. But after researching, it actually made a lot of sense why they did it that way. There was also a recorded video portion as well.
Interview questions [1]
Question 1
Tell me about a time that you had a difficult interaction with an upset client.
I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Dec 2024
Interview
Horrible! An assessment, then a one way interview. After that you interview with a recruiter. Keep in mind this is for a low paying, entry level role. After all this stress and hours of prep work and a month long process you get a rejection. I would not advise anyone to go through this process. It is basically just a call center job. USAA pays more and is better.