Shell Customer Relationship Manager interview questions

Very thorough, timelines were flexible and different teams were involved. Recruitment began via LinkedIn, after some time the procedure started. Several stages with interviews and assessment tasks that were a good mix of technical and behavioral skills. They took me through several scenarios and asked how I would react in these types of situations. Some stuff was in line with what i had encountered before and could be answered easily, also a couple of scenarios that were out of my area of expertise and that needed me to come up with something on the go.