Claims Representative applicants have rated the interview process at The Hartford with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 14 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at The Hartford overall takes an average of 22 days.
Common stages of the interview process at The Hartford as a Claims Representative according to 21 Glassdoor interviews include:
Phone interview: 22%
Group panel interview: 19%
Skills test: 15%
Background check: 13%
One on one interview: 11%
Personality test: 9%
Drug test: 6%
IQ intelligence test: 4%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at The Hartford (Windsor, CT) in Dec 2015
Interview
I had only one interview with a supervisor and a manager present. They are great people who are willing to talk about their own personal experiences and let you get an idea of how the company really works. They told me exactly what the job would entail, how to be successful and that it was okay to make mistakes. There weren't intimidating and weren't stuck up.
Interview questions [1]
Question 1
most difficult question was why I chose to apply to the hartford
I applied online. The process took 1 week. I interviewed at The Hartford
Interview
I had a brief phone interview, lasted about 15 minutes. The recruiter asked why I wanted to work at the Hartford. We went over my last 5 years of work history. She explained the role and day to day. I was scheduled for a second interview.
I applied online. The process took 2 weeks. I interviewed at The Hartford (San Antonio, TX) in Oct 2024
Interview
After I applied I received a phone interview from someone from their Connecticut home office. She was a recruiter. She asked about my employment history. My resume only had one. Although it didnt say you needed experience in this particular role, she wanted experience. The interview was short. I had limited experience and a degree in public health. If you are a good fit for the role you'll be called back to interview with the branch manger at the location/ city where you'll be potentially working.
Interview questions [1]
Question 1
Why are you pursuing a insurance job if you have a public health degree?
I applied online. The process took 2 days. I interviewed at The Hartford in Jun 2024
Interview
HR was very personable and I enjoyed my conversation with the recruiter.
I had an initial phone screening and then the video interview took place the very next day. I was told to answer in STAR format, but was told to concentrate on liability over bodily injury, because the manager wanted to make sure that we had the right foundation and bi can always be trained more later.
I didn’t even end up interviewing with that manager, but with two other people. It was a bit off putting because only one person had their camera on, but that person was just sitting there and didn’t really seem engaged or that she wanted to be there. The more engaged individual did not have their camera on and I was just staring at their name on the screen while trying to answer their questions, which by the way were not questions I had reviewed ahead of time. None of the scenarios I had prepped seemed to match their questions, which was discouraging.
I didn’t have a good feeling after the interview and sure enough, I received a rejection email the very next morning and the position was taken down right away. The entire process took 2 days. Although I will admit that this wasn’t my best interview, the whole process felt very rushed, which made me feel like their decision was already made before I even interviewed. I felt like the two people I interviewed with didn’t really want to be there and I thought it was incredibly strange that everyone’s camera was not on.
Interview questions [1]
Question 1
Tell me about a time that you used your negotiation skills to settle a difficult claim without consulting your supervisor?