Help Desk Specialist applicants have rated the interview process at U.S. Bank with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Help Desk Specialist roles take an average of 20 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at U.S. Bank overall takes an average of 22 days.
Common stages of the interview process at U.S. Bank as a Help Desk Specialist according to 3 Glassdoor interviews include:
Phone interview: 22%
Group panel interview: 22%
One on one interview: 11%
IQ intelligence test: 11%
Background check: 11%
Drug test: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Irving, TX) in Dec 2018
Interview
Easy going interview process, typical interview questions. Not many deep thinking questions. First I got a call from an HR rep then after a 15 minute phone interview the info was sent to the hiring manager and after some email exchanges I scheduled an in-person interview. After that I was called up by the HR rep again and was offered the job. Process was simple and very effective
Interview questions [1]
Question 1
Explain a time you went above and beyond for a customer. (this was asked during my phone interview)
I applied online. The process took 3 weeks. I interviewed at U.S. Bank (Portland, OR) in Mar 2014
Interview
I received the initial phone screen on 3/19, interviewed on 3/25. Sent a follow up thank you letter on 3/25..didn't hear anything for 10 days, sent the hiring manager a follow up email on 4/3/14, she got back to me on 4/4/14 and told me that the candidates should know the following week. I received the offer on 4/11/14 via phone and I am still waiting for the email to confirm the position.
Interview questions [1]
Question 1
Nothing difficult, it was a very straight forward and friendly interview, hiring manager and two others. Just be prepared to sell yourself, explain why you would be a good candidate and prepare a solid introduction explaining your background and what you have been doing recently.