U.S. Bank Interview Questions
Updated Dec 1, 2023
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Interviews at U.S. Bank
Interviews for Top Jobs at U.S. Bank
- Teller (130)
- Personal Banker (87)
- Universal Banker (78)
- Customer Service Representative (56)
- Bank Teller (44)
- Intern (40)
- Branch Manager (34)
- Teller I (30)
- In-Store Banker (25)
- Credit Analyst (18)
- Manager (17)
- Financial Analyst (16)
- Client Relationship Consultant (16)
- Internship (13)
- 24 Hour Call Center Personal Banker With Selling (13)
- Project Manager (13)
- Banker (12)
- Analyst (11)
- Software Engineer (10)
- Assistant Branch Manager (10)
- Administrative Assistant (10)
- Senior Software Engineer (10)
- Assistant Manager (9)
- Software Developer (9)
- Relationship Manager (8)
- Mortgage Loan Officer (7)
- Customer Service Manager (7)
- Customer Service Representative (CSR) (7)
- CDO Portfolio Administrator (7)
- Trainer (6)
Anonymous Interview Candidate in New York, NY
I interviewed at U.S. Bank (New York, NY)
The interview was very straightforward including typical interview questions and behavioral questions. Interviewers are very nice and create an informal atmosphere, making it easy to not be nervous at all.
- Q: Why U.S. Bank as opposed to other banks?
Anonymous Employee
I interviewed at U.S. Bank
After application you receive an email ID you have been invited for an interview to which you are interviewed by a cms manager they ask all of 10 questions all very similar to airing with employees and de escalation of situations
- Tell me about a time when you had to de escalate a problem with a customer
What people are saying about U.S. Bank
Got a burning question about interviews at U.S. Bank? Just ask!
On Glassdoor, you can share insights and advice anonymously with U.S. Bank employees and get real answers from people on the inside.
Anonymous Employee
I applied online. The process took 4 weeks. I interviewed at U.S. Bank in Nov 2023
There was initially screening process with someone in recruiting team and after a week or so, two 45 minute interviews with director and MD. Everything was very casual and was mostly asked about my previous work experience and what I can bring to the table.
- How do you keep up with the markets?
Anonymous Interview Candidate in Chicago, IL
I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Chicago, IL) in Nov 2023
I scheduled a phone interview and the morning of the interview I received a rejection email. I am hoping this was a mistake and I will still have the phone interview at the scheduled time.
- The interview did not take place as of yet.
Anonymous Employee in Saint Louis, MO
I interviewed at U.S. Bank (Saint Louis, MO)
It was a typical average interview with expected questions for the position. There was nothing that was too difficult. I was advised there would be a second interview but there was actually only one before the offer.
- I was asked what I felt was good customer service.
Anonymous Interview Candidate in Charlotte, NC
I interviewed at U.S. Bank (Charlotte, NC)
i completed the online paperwork and submitted it to the hr dept, but i have not heard anything back and that was over a year ago I even tried to find a number for someone to call
- Fill out paperwork to include prior experience
Anonymous Employee in Chicago, IL
I interviewed at U.S. Bank (Chicago, IL)
2 interviews. First with Branch Manager. Second with District Manager. About an hour long each with typical banking interview questions. Process takes about a month from initial call to start date.
- Why do you want to work for US Bank?
Anonymous Interview Candidate in Minneapolis, MN
I interviewed at U.S. Bank (Minneapolis, MN)
2 behavioral interviews, first with recruiter then with management. Ask simple questions about diversity and your experiences. As of 2023 no technical questions, but that may change. Overall simple and straight forward.
- What is a time you struggled?
Anonymous Employee in Milwaukee, WI
I applied online. The process took 4 weeks. I interviewed at U.S. Bank (Milwaukee, WI)
Pretty standard behavioral questions describing how you acted in different scenarios and giving examples. Did 3 rounds of interviews for the internship, one with the campus recruiter and 2 with hiring managers, which were people who had the potential to be your manager if you ended up getting the internship.I ended up getting an offer, but neither of the hiring managers ended up being my manager in the role.
- Describe a time where you acted with integrity.
Anonymous Interview Candidate in Milwaukee, WI
I interviewed at U.S. Bank (Milwaukee, WI)
Great interview process. Questions were very similar to the ones you typically get in the process. Interviewer liked when I asked them questions about the team and the company. I took them about three weeks to respond and provided information on why they went in a different direction
- Why do you want to work at US Bank?
U.S. Bank Interviews FAQs
Glassdoor users rated their interview experience at U.S. Bank as 67.3% positive with a difficulty rating score of 2.59 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Fraud Analyst and Project Manager III rated their interviews as the hardest, whereas interviews for Lead Teller and Java Developer roles were rated as the easiest.
The hiring process at U.S. Bank takes an average of 21.3 days when considering 1,685 user submitted interviews across all job titles. Candidates applying for Lead Java Developer had the quickest hiring process (on average 1 day), whereas Investment Analyst roles had the slowest hiring process (on average 360 days).
Common stages of the interview process at U.S. Bank according to 1,685 Glassdoor interviews include:
One on One Interview: 22.65%
Phone Interview: 22.42%
Background Check: 14.44%
Group Panel Interview: 10.81%
Drug Test: 8.47%
Skills Test: 7.72%
Personality Test: 4.92%
Presentation: 4.53%
IQ Intelligence Test: 2.42%
Other: 1.62%
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