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Collections Interview Questions

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“How do you like change?”

“Please describe a specific instance where you had an angry customer and how you handled it.”

“Questions were behavioral in nature: how did you handle a difficult situation; what project were you instrumental in, how have you handled a failure. Little about actually technical skills.”

“What is your most memorable vacation and why?”

“What are three things you are looking for in your next job?”

“All of them were hard to come with specific examples for. They ask if you know typical medical terms like UB92, HCFA's and UPINS...”

“Have you ever done this job before”

“what is your name”

“Is it easy to learn all the rules and instructions for the job of Data Collection Tech?”

“If you had a person on the phone for a while and they did not make a payment and there was calls on hold in the que, what would you do?”

110 of 514 Interview Questions