Customer Care Associate Interview Questions | Glassdoor

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Customer Care Associate Interview Questions


Customer care associate interview questions shared by candidates

Top Interview Questions

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Where do you see yourself in 5 years.

1 Answer

I never know what to say to that question.

When was one time you were rude to an customer?

1 Answer

Describe a time when you made a mistake. How did you notice it and how did you resolve it?

1 Answer

Tell me about a time when a policy was changed at work and how did you handle the change.

1 Answer

Something to the effect of... What would you do if you strongly disagreed with a company policy?

1 Answer

Typical interview questions nothing out of the box

3 Answers

Tell me about the experience you've had in the past that will prepare you for this role

What do you think the most positive customer service experience you've ever had is?

110 of 114 Interview Questions